Remote Customer Service Job Opening.
Dallas, USA
Part time
Remote
3,400
-
0.00
Monthly
40,800
-
0.00
Annual
Role
Office Manager
Work Experience
Less than 1 year
Description
We at PPG work every day to develop and deliver the paints, coatings, and specialty materials that our customers have trusted for 140 years. We are committed to providing exceptional customer service and support to our clients while fostering a positive and inclusive work environment for our employees. Position Overview:We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing support via phone, email, and chat channels. This is a remote position, allowing you to work from the comfort of your own home. Responsibilities:Respond to customer inquiries and provide assistance via phone, email, and chat in a professional and timely manner.Address customer concerns, resolve issues, and escalate complex cases to appropriate teams or departments as needed.Provide product information, troubleshoot technical issues, and assist with order processing and account management.Maintain accurate records of customer interactions and transactions in our CRM system.Follow company policies and procedures to ensure consistent and high-quality customer service delivery.Collaborate with cross-functional teams to identify areas for process improvement and contribute to ongoing initiatives to enhance the customer experience.Meet or exceed established performance metrics, including response times, resolution rates, and customer satisfaction scores. Requirements:Proven experience in a customer service or support role, preferably in a remote or virtual environment.Excellent communication skills, both written and verbal, with the ability to effectively communicate with customers and colleagues.Strong problem-solving and critical-thinking skills, with the ability to quickly analyze situations and provide appropriate solutions.Proficiency in using customer service software, CRM systems, and other relevant tools.Ability to work independently with minimal supervision and as part of a team in a remote setting.High level of empathy, patience, and professionalism when interacting with customers.Reliable internet connection and a quiet workspace conducive to remote work. Benefits:Competitive hourly rate or salary based on experience.Flexible work schedule with the opportunity for remote work.Comprehensive training and ongoing support to help you succeed in your role.Opportunities for career growth and advancement within our company.A supportive and inclusive work environment where your contributions are valued and recognized. Join our team and help us deliver outstanding customer service experiences from anywhere in the world!
Skills Required
Saby Ghosh
Website
Not specified
Country
Not specified
Description
Not specified
Circle
Compliance Tech & Insights Intern
Los Angeles, USA
Los Angeles, USA
Full time
Remote
Job Summary:
Circle is a leading financial technology company specializing in enabling value transfer globally and efficiently through digital means. They are at the forefront of the digital finance revolution, using blockchain technology to drive new possibilities in payments, commerce, and markets, with a focus on enhancing global economic prosperity and fostering inclusion. Circle's innovative infrastructure, including the USDC stablecoin, empowers businesses, institutions, and developers to leverage these advancements in the evolving landscape of finance and technology.
Company Culture:
Circle prioritizes transparency and stability in all its endeavors and operates with a global perspective, expanding its presence into key jurisdictions worldwide. Employees uphold company values such as Multistakeholder approach, Mindfulness, Pursuit of Excellence, and High Integrity. The team at Circle thrives in a remote setup, collaborating seamlessly to achieve collective success in a dynamic and inclusive work environment that values diverse perspectives and encourages innovation.
Key Responsibilities:
As a Compliance Tech & Insights Intern at Circle, your primary focus will be on leveraging compliance systems and data expertise to streamline reporting processes and enable data-driven compliance practices. This pivotal role involves designing and implementing top-tier assets to support the Global Compliance Program in delivering outstanding results. This will entail maintaining data integrity, creating program insights and analytics tools, and refining models to guide compliance officers in making well-informed decisions.
Key Duties Include:
Collaborating with the Compliance Program and Product teams to shape dashboard and reporting frameworks for AML, Sanctions, and KYC controls.
Conducting analytics related to BSA/AML compliance controls, optimizing processes for regulatory examinations.
Developing self-service dashboards and reports to facilitate informed decision-making consistency.
Documenting system design comprehensively for regulatory review and external assessments.
Analyzing structured and unstructured data using advanced statistical techniques to solve complex business challenges.
Working collaboratively with cross-functional teams to establish end-to-end processes for regulatory reporting.
Desired Qualifications:
Currently enrolled in a degree program in Information Science, Computer Science, Engineering, or a related field.
Prior experience in data management and analytics in banking, consulting, or cryptocurrency sectors. Exposure to RegTech or FinTech firms is advantageous.
Proficiency in programming for data analysis, particularly with SQL and Python.
Familiarity with collaborating with diverse teams to enhance compliance processes and systems effectively.
Adaptability to fluid industry landscapes and the ability to respond promptly to evolving demands.
Proficient in tools such as Google Suite, Slack, and Apple macOS.
Additional Details:
Day-one PERM sponsorship is available for eligible candidates.
Circle is dedicated to fostering an inclusive financial future by valuing transparency and diversity. Compensation packages are crafted thoughtfully, considering various factors.
We are an equal opportunity employer, fostering a workplace free from discrimination based on race, religion, nationality, gender, sexual orientation, age, marital status, veteran status, or disability. Circle complies with the E-Verify Program as required by law in select locations.
Circle is a leading financial technology company specializing in enabling value transfer globally and efficiently through digital means. They are at the forefront of the digital finance revolution, using blockchain technology to drive new possibilities in payments, commerce, and markets, with a focus on enhancing global economic prosperity and fostering inclusion. Circle's innovative infrastructure, including the USDC stablecoin, empowers businesses, institutions, and developers to leverage these advancements in the evolving landscape of finance and technology.
Company Culture:
Circle prioritizes transparency and stability in all its endeavors and operates with a global perspective, expanding its presence into key jurisdictions worldwide. Employees uphold company values such as Multistakeholder approach, Mindfulness, Pursuit of Excellence, and High Integrity. The team at Circle thrives in a remote setup, collaborating seamlessly to achieve collective success in a dynamic and inclusive work environment that values diverse perspectives and encourages innovation.
Key Responsibilities:
As a Compliance Tech & Insights Intern at Circle, your primary focus will be on leveraging compliance systems and data expertise to streamline reporting processes and enable data-driven compliance practices. This pivotal role involves designing and implementing top-tier assets to support the Global Compliance Program in delivering outstanding results. This will entail maintaining data integrity, creating program insights and analytics tools, and refining models to guide compliance officers in making well-informed decisions.
Key Duties Include:
Collaborating with the Compliance Program and Product teams to shape dashboard and reporting frameworks for AML, Sanctions, and KYC controls.
Conducting analytics related to BSA/AML compliance controls, optimizing processes for regulatory examinations.
Developing self-service dashboards and reports to facilitate informed decision-making consistency.
Documenting system design comprehensively for regulatory review and external assessments.
Analyzing structured and unstructured data using advanced statistical techniques to solve complex business challenges.
Working collaboratively with cross-functional teams to establish end-to-end processes for regulatory reporting.
Desired Qualifications:
Currently enrolled in a degree program in Information Science, Computer Science, Engineering, or a related field.
Prior experience in data management and analytics in banking, consulting, or cryptocurrency sectors. Exposure to RegTech or FinTech firms is advantageous.
Proficiency in programming for data analysis, particularly with SQL and Python.
Familiarity with collaborating with diverse teams to enhance compliance processes and systems effectively.
Adaptability to fluid industry landscapes and the ability to respond promptly to evolving demands.
Proficient in tools such as Google Suite, Slack, and Apple macOS.
Additional Details:
Day-one PERM sponsorship is available for eligible candidates.
Circle is dedicated to fostering an inclusive financial future by valuing transparency and diversity. Compensation packages are crafted thoughtfully, considering various factors.
We are an equal opportunity employer, fostering a workplace free from discrimination based on race, religion, nationality, gender, sexual orientation, age, marital status, veteran status, or disability. Circle complies with the E-Verify Program as required by law in select locations.
Oasis Protocol Foundation
Technical Content Writer
Europe
Europe
Full time
Remote
** Technical Content Writer**
Role Summary
As a Technical Content Writer for the Oasis Foundation, you will be responsible for creating and refining content. You will work within the Communications circle of the Marketing & Community team, reporting to the Communications Lead.
Your tasks will include shaping Oasis's messaging, writing for the blog, composing Op-Eds for top-tier crypto publications, and supporting social media content. Collaboration with another Content Writer, the Marketing & Community team, and external agencies will be essential.
Operating across various projects, you will advocate for a user-centric and data-informed approach to content creation and social media, focusing on the BUIDLERs and HODLERs target audiences.
This role is remote and accessible to candidates in North America and Western Europe, with biannual in-person team meetings.
Key responsibilities
Produce top-quality blog posts and Op-Eds, ensuring consistent branding and messaging for diverse audiences.
Help generate diverse media content like videos, photography, and podcasts.
Enhance brand messaging, thought leadership, and content creation based on data insights for target audiences.
Collaborate on Inbound Marketing campaigns with the Marketing & Community team using an SEO-focused content strategy.
Assist in an international content strategy targeting English-speaking regions.
Create Op-Eds to enhance brand visibility with support from internal and external resources.
Support social media content curation.
Proactively assist dApps within the Oasis ecosystem and external partners.
Develop ongoing content initiatives like webinars, podcasts, collaborations, and advertorials.
Produce Op-Eds for designated spokespersons across owned and earned platforms.
Enhance engagement with tier 1 publications in partnership with PR freelancers.
Write blogs showcasing leadership in blockchain privacy and key verticals such as DeFi, gaming, DAO governance, AI, and technical topics like Account Abstraction, TEEs vs ZK, Intents, and more.
Ensure Communications alignment with Growth, Events, Branding, and Community teams within the Marketing & Community division, leveraging data-driven insights.
Collaborate with Engineering, Business Development, and Operations for cohesive campaigns and User Experience.
Contribute to employer branding initiatives alongside HR.
Regularly report insights to the broader Marketing team and the Oasis Foundation Board.
Must have skills and attributes
4+ years of copywriting and editing for renowned publications.
3+ years of content creation with blockchain/Web3 projects.
Exceptional copywriting skills and proficiency in spoken English.
Experience in data-driven content creation, particularly SEO strategies.
Proactive, detail-oriented, and service-focused approach to work.
Deep interest in Crypto, Blockchain, DeFi, Privacy, AI.
Ability to manage multiple stakeholders in a fast-paced environment.
Strong stakeholder management skills.
Proficient in remote team collaboration.
Desirable skills
Familiarity with ZK Proofs or other privacy-related technologies.
Knowledgeable about DeFi and Gaming dApps.
Comfort using decentralized tools like Metamask and DEXs.
**Company **
Oasis is a privacy-focused L1 blockchain enabling data sovereignty and privacy in the Web3 landscape. The Oasis Protocol Foundation supports privacy-focused projects on the Oasis Network.
Community Team Overview
Community engagement and relationship building.
Establishment and management of community channels.
Technical support for the community.
Feedback collection for platform enhancement.
Marketing Team Overview
Platform promotion and marketing strategy implementation.
Content creation for marketing purposes.
Partnership building and event support.
This full-time position offers payment in USDT or USDC cryptocurrency and allows for flexible remote work options, with a preference for candidates able to work in the CEST time zone.
Role Summary
As a Technical Content Writer for the Oasis Foundation, you will be responsible for creating and refining content. You will work within the Communications circle of the Marketing & Community team, reporting to the Communications Lead.
Your tasks will include shaping Oasis's messaging, writing for the blog, composing Op-Eds for top-tier crypto publications, and supporting social media content. Collaboration with another Content Writer, the Marketing & Community team, and external agencies will be essential.
Operating across various projects, you will advocate for a user-centric and data-informed approach to content creation and social media, focusing on the BUIDLERs and HODLERs target audiences.
This role is remote and accessible to candidates in North America and Western Europe, with biannual in-person team meetings.
Key responsibilities
Produce top-quality blog posts and Op-Eds, ensuring consistent branding and messaging for diverse audiences.
Help generate diverse media content like videos, photography, and podcasts.
Enhance brand messaging, thought leadership, and content creation based on data insights for target audiences.
Collaborate on Inbound Marketing campaigns with the Marketing & Community team using an SEO-focused content strategy.
Assist in an international content strategy targeting English-speaking regions.
Create Op-Eds to enhance brand visibility with support from internal and external resources.
Support social media content curation.
Proactively assist dApps within the Oasis ecosystem and external partners.
Develop ongoing content initiatives like webinars, podcasts, collaborations, and advertorials.
Produce Op-Eds for designated spokespersons across owned and earned platforms.
Enhance engagement with tier 1 publications in partnership with PR freelancers.
Write blogs showcasing leadership in blockchain privacy and key verticals such as DeFi, gaming, DAO governance, AI, and technical topics like Account Abstraction, TEEs vs ZK, Intents, and more.
Ensure Communications alignment with Growth, Events, Branding, and Community teams within the Marketing & Community division, leveraging data-driven insights.
Collaborate with Engineering, Business Development, and Operations for cohesive campaigns and User Experience.
Contribute to employer branding initiatives alongside HR.
Regularly report insights to the broader Marketing team and the Oasis Foundation Board.
Must have skills and attributes
4+ years of copywriting and editing for renowned publications.
3+ years of content creation with blockchain/Web3 projects.
Exceptional copywriting skills and proficiency in spoken English.
Experience in data-driven content creation, particularly SEO strategies.
Proactive, detail-oriented, and service-focused approach to work.
Deep interest in Crypto, Blockchain, DeFi, Privacy, AI.
Ability to manage multiple stakeholders in a fast-paced environment.
Strong stakeholder management skills.
Proficient in remote team collaboration.
Desirable skills
Familiarity with ZK Proofs or other privacy-related technologies.
Knowledgeable about DeFi and Gaming dApps.
Comfort using decentralized tools like Metamask and DEXs.
**Company **
Oasis is a privacy-focused L1 blockchain enabling data sovereignty and privacy in the Web3 landscape. The Oasis Protocol Foundation supports privacy-focused projects on the Oasis Network.
Community Team Overview
Community engagement and relationship building.
Establishment and management of community channels.
Technical support for the community.
Feedback collection for platform enhancement.
Marketing Team Overview
Platform promotion and marketing strategy implementation.
Content creation for marketing purposes.
Partnership building and event support.
This full-time position offers payment in USDT or USDC cryptocurrency and allows for flexible remote work options, with a preference for candidates able to work in the CEST time zone.
Token Metrics
Crypto Social Media Manager (Albania -Remote)
Tirana, Albania
Tirana, Albania
Full time
Remote
Astra DAO is looking for a skilled individual to manage social media activities, enhancing the online presence of our brands. The chosen candidate will be responsible for executing advertising campaigns, generating compelling original content, engaging with influencers, moderating our online community, and overseeing customer service on all platforms.
The ideal candidate should have relevant marketing experience and be capable of creating and sharing necessary technical documents to support their expertise.
Responsibilities:
Execute advertising campaigns on various social media platforms.
Develop high-quality written and visual content tailored to specific social media campaigns.
Ensure a consistent online presence to boost brand awareness and user engagement.
Monitor and enhance the company's brand reputation across social media channels.
Collaborate with influencers to expand brand exposure.
Respond promptly and professionally to comments and queries on all social media channels.
Increase Token Metrics social media accounts by 5% monthly.
Secure interviews as needed.
Utilize graphic design tools like Canva AI and Adobe to craft visually appealing social media content.
Work closely with the product manager to deliver impactful visual narratives across platforms.
Requirements:
Hold a Bachelor's degree in Communications, Marketing, or related fields.
Have over 5 years of experience in managing social media strategies for brands or businesses.
Expertise in crypto-related areas such as DeFi, Yield Farming, Staking, and IDO/IEO.
Demonstrated track record in cryptocurrency, web 3, and blockchain social media management/content creation.
Proficient in creating and publishing content on various social media platforms.
Strong grasp of social media metrics and performance analysis.
Excellent written and verbal communication skills in English.
Nice-to-Have Skills:
Enthusiasm for cryptocurrency trading and investment.
About Astra DAO:
Astra DAO is an automated crypto asset allocator operating on the Ethereum network, offering advanced investment strategies to individual retail investors. Through a unique model, Astra DAO provides benefits to index investors, creators, and token holders by simplifying passive investing with a variety of Crypto Indices. The platform aims to empower crypto investors to compete with traditional quantitative investment funds by identifying successful investments and trades.
The ideal candidate should have relevant marketing experience and be capable of creating and sharing necessary technical documents to support their expertise.
Responsibilities:
Execute advertising campaigns on various social media platforms.
Develop high-quality written and visual content tailored to specific social media campaigns.
Ensure a consistent online presence to boost brand awareness and user engagement.
Monitor and enhance the company's brand reputation across social media channels.
Collaborate with influencers to expand brand exposure.
Respond promptly and professionally to comments and queries on all social media channels.
Increase Token Metrics social media accounts by 5% monthly.
Secure interviews as needed.
Utilize graphic design tools like Canva AI and Adobe to craft visually appealing social media content.
Work closely with the product manager to deliver impactful visual narratives across platforms.
Requirements:
Hold a Bachelor's degree in Communications, Marketing, or related fields.
Have over 5 years of experience in managing social media strategies for brands or businesses.
Expertise in crypto-related areas such as DeFi, Yield Farming, Staking, and IDO/IEO.
Demonstrated track record in cryptocurrency, web 3, and blockchain social media management/content creation.
Proficient in creating and publishing content on various social media platforms.
Strong grasp of social media metrics and performance analysis.
Excellent written and verbal communication skills in English.
Nice-to-Have Skills:
Enthusiasm for cryptocurrency trading and investment.
About Astra DAO:
Astra DAO is an automated crypto asset allocator operating on the Ethereum network, offering advanced investment strategies to individual retail investors. Through a unique model, Astra DAO provides benefits to index investors, creators, and token holders by simplifying passive investing with a variety of Crypto Indices. The platform aims to empower crypto investors to compete with traditional quantitative investment funds by identifying successful investments and trades.
Presto
Social Media Intern
Singapore
Singapore
Full time
Office
Join our team as the Social Media Intern and play a key role in enhancing and engaging our online communities across various social media platforms. Embark on an exciting journey with the world's premier altcoins derivatives trading platform, offering immense career growth prospects. Collaborate with a diverse group of top-tier professionals in an environment conducive to continuous learning and development. If you're eager to elevate your social media skills and delve into the realm of crypto futures, continue reading.
Responsibilities
Collaborate in managing our current social media channels such as Twitter, Instagram, among others.
Handle social media scheduling and postings with precision and organization, utilizing tools like Hootsuite.
Stay up-to-date on social media trends, identifying impactful memes and popular hashtags to optimize engagement strategies.
Contribute actively to creative brainstorming sessions, showcasing initiative in sharing innovative ideas.
Engage with external accounts and partners as needed to foster community growth and interaction.
Analyze social media performance metrics to pinpoint areas for enhancement.
Qualifications
Strong interest in cryptocurrencies and a grasp of social media dynamics.
Demonstrates humility, quick learning ability, passion, and a results-driven approach.
Proficient in written and verbal communication, with fluency in English.
Preferred Qualifications
Previous experience in community management, social media, and growth within the crypto/web3/finance/technology sectors.
Comfort with on-camera presentations is advantageous but not mandatory.
Possession of a portfolio showcasing social media content creation proficiency.
Experience in cultivating dedicated user bases or communities to facilitate the adoption of futures trading in the market.
Hiring Process
Submission of resume/CV
Single round interview with hiring manager
*Specific process may vary based on the position and could entail fewer or additional stages.
Responsibilities
Collaborate in managing our current social media channels such as Twitter, Instagram, among others.
Handle social media scheduling and postings with precision and organization, utilizing tools like Hootsuite.
Stay up-to-date on social media trends, identifying impactful memes and popular hashtags to optimize engagement strategies.
Contribute actively to creative brainstorming sessions, showcasing initiative in sharing innovative ideas.
Engage with external accounts and partners as needed to foster community growth and interaction.
Analyze social media performance metrics to pinpoint areas for enhancement.
Qualifications
Strong interest in cryptocurrencies and a grasp of social media dynamics.
Demonstrates humility, quick learning ability, passion, and a results-driven approach.
Proficient in written and verbal communication, with fluency in English.
Preferred Qualifications
Previous experience in community management, social media, and growth within the crypto/web3/finance/technology sectors.
Comfort with on-camera presentations is advantageous but not mandatory.
Possession of a portfolio showcasing social media content creation proficiency.
Experience in cultivating dedicated user bases or communities to facilitate the adoption of futures trading in the market.
Hiring Process
Submission of resume/CV
Single round interview with hiring manager
*Specific process may vary based on the position and could entail fewer or additional stages.
Token Metrics
Crypto Social Media Manager (Istanbul -Remote)
İstanbul, Türkiye
İstanbul, Türkiye
Full time
Remote
We are in need of a skilled professional to take on the role of overseeing our company's presence on social media platforms. This individual will play a vital role in managing advertising campaigns, creating engaging content, interacting with influencers, fostering community engagement, and providing stellar customer service. An ideal candidate will have a strong background in marketing and the capability to produce and share relevant technical documentation.
Key Responsibilities
Manage advertising campaigns on various social media platforms.
Develop compelling written and visual content specific to each campaign.
Maintain a consistent online presence to enhance brand recognition and audience engagement.
Monitor and maintain the company's reputation on social media channels.
Collaborate with influencers to expand brand visibility and impact.
Respond promptly and professionally to comments and queries on all social media channels.
Increase social media following by 5% monthly.
Coordinate interviews.
Utilize graphic design tools like Canva AI and Adobe to craft visually appealing content.
Work with product managers to create compelling visual narratives across platforms.
Requirements
Proficient in crypto-related topics such as DeFi, Yield Farming, Staking, and IDO/IEO.
Experienced in posting on major social media platforms like Instagram, Twitter, Telegram, Facebook, Tik Tok, and YouTube.
Familiar with social media management tools such as Hubspot, Sprout Social, and Tubebuddy.
Skilled in community management and engagement through platforms like Telegram, Discord, and handling support tickets.
Strong background in copywriting and social media marketing.
Ability to develop effective social media strategies.
Capable of adapting the appropriate tone and style for each platform.
Demonstrated success in building and nurturing social media communities.
Understanding of graphic design fundamentals.
Previous experience as a Brand Manager on social media.
Proficient in quantifying campaign success.
About the Company
Token Metrics is a platform that assists crypto investors in constructing profitable portfolios using AI-driven crypto indices, rankings, and price forecasts. Our customer base includes retail investors, traders, and crypto fund managers spanning over 50 countries.
Key Responsibilities
Manage advertising campaigns on various social media platforms.
Develop compelling written and visual content specific to each campaign.
Maintain a consistent online presence to enhance brand recognition and audience engagement.
Monitor and maintain the company's reputation on social media channels.
Collaborate with influencers to expand brand visibility and impact.
Respond promptly and professionally to comments and queries on all social media channels.
Increase social media following by 5% monthly.
Coordinate interviews.
Utilize graphic design tools like Canva AI and Adobe to craft visually appealing content.
Work with product managers to create compelling visual narratives across platforms.
Requirements
Proficient in crypto-related topics such as DeFi, Yield Farming, Staking, and IDO/IEO.
Experienced in posting on major social media platforms like Instagram, Twitter, Telegram, Facebook, Tik Tok, and YouTube.
Familiar with social media management tools such as Hubspot, Sprout Social, and Tubebuddy.
Skilled in community management and engagement through platforms like Telegram, Discord, and handling support tickets.
Strong background in copywriting and social media marketing.
Ability to develop effective social media strategies.
Capable of adapting the appropriate tone and style for each platform.
Demonstrated success in building and nurturing social media communities.
Understanding of graphic design fundamentals.
Previous experience as a Brand Manager on social media.
Proficient in quantifying campaign success.
About the Company
Token Metrics is a platform that assists crypto investors in constructing profitable portfolios using AI-driven crypto indices, rankings, and price forecasts. Our customer base includes retail investors, traders, and crypto fund managers spanning over 50 countries.