Business Operations Manager

Full time
Remote
Compensation is not specified
Role
Operations Manager
Description

Polymer Labs, with a mission to establish a neutral base layer for the new internet, is a pioneer in developing Ethereum’s Interoperability Hub. We are dedicated to creating products that enhance security, user experience, and functionality to support the decentralized web’s mass adoption. Our skilled team is a blend of talents from web2 and web3 sectors, focused on addressing intricate challenges within web3’s interoperability infrastructure.

About The Role

We are looking for a Business Operations Manager well-versed in Web3 to join our team. The ideal candidate should have a strong background in the high-tech industry and a comprehensive understanding of Web3 concepts and applications. As a Business Operations Manager, you will be instrumental in steering our strategic direction, overseeing internal efficiencies, and expanding our footprint in the Web3 ecosystem.

Responsibilities

  • Enhance operational efficiency to ensure timely delivery on key initiatives
  • Manage Polymer’s OKRs and track KPIs for insightful data-driven analysis
  • Support leadership in strategic initiatives such as partnerships, community growth, and investor and developer relations
  • Collaborate with various teams including People, Finance, Legal, BD, Product, Marketing, DevRel, and Engineering
  • Independently manage short-term operational tasks while effectively overseeing ongoing projects
  • Stay updated on Web3 and blockchain developments to optimize operational processes
  • Ensure timely project delivery meeting quality standards
  • Foster continuous improvement by refining processes based on feedback and industry best practices

Qualifications

  • Strong ability in evaluating opportunities pragmatically
  • Clear and transparent communication skills
  • Highly reliable, responsive, and well-organized
  • Strong sense of ownership and responsibility
  • Bachelor's degree in a relevant field
  • 5-8 years of high-tech industry experience, including a minimum of 1 year in the Web3 space
  • Proficient in project management for high-volume projects
  • Excellent analytical and research skills to derive actionable insights from complex information
  • Strong written and verbal communication skills
  • Proven ability to work both independently and collaboratively in a dynamic setting

Benefits

  • Competitive salary, token grants, and incentive compensation
  • Medical, dental, and vision group plans
  • Flexible PTO policy
  • Team-building activities to boost connectivity among remote workforce
  • Opportunity to contribute to industry-disrupting infrastructure

Polymer Labs is committed to providing equal employment opportunities and prohibits any discrimination based on various protected characteristics under applicable laws.

Skills Required
Avatar
Polymer labs
Company size
Not specified
Location
United States
Description
Polymer is Ethereum’s Interoperability Hub, connecting Ethereum Layer 2’s using the Inter-Blockchain Communication Protocol.

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As part of our Trading Product Group which drives the development of all derivative products on OKX's exchange, such as spot trading, spot margin, futures, leveraged tokens, and trading options, we are looking for a junior trading product manager to join our social trading team. The ideal candidate will oversee product development and delivery, collaborating with the product team to shape product strategy, uncover market opportunities, design exciting trading products, and cultivate the Trader Ecosystem.

Key Responsibilities

Conduct thorough competitor and user research within the crypto social trading sector to gain insights into user needs and market trends, and contribute suggestions for business development and formulate business plans.

Engage in the design and maintenance of trading and copy trading systems, continuously enhancing and optimizing the copy trading model, and improving system performance based on specific product requirements.

Work closely with the product development team, design and implement unique product features to enhance user experience and spur user growth.

Qualifications We Seek

Proactive, self-driven, and adept at teamwork, with strong logical thinking skills.

Possess strong curiosity and research abilities, able to quickly grasp unfamiliar domains.

Proficient in backend product design, with experience in backend design for trading systems as an advantage.

Capable of identifying user growth demands and orchestrating resources effectively across different departments to solve problems and achieve objectives.

Excellent communication and interpersonal skills for building relationships with stakeholders.

Skilled in data analysis and performance metrics with a creative mindset to devise innovative engagement strategies.

Desired Qualifications

In-depth knowledge of trading products, particularly experienced in crypto trading, Bot trading, or crypto KOL.

Preferably have expertise in the user experience design of various financial products such as crypto, stocks, funds, forex, futures, and options.

Benefits

Competitive total compensation.

Comprehensive insurance coverage for employees and their dependents.

Additional benefits will be disclosed throughout the hiring process.

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Madrid, Spain
Full time
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At our company, we believe in the transformative power of technology. Established in 2017, we are at the forefront of shaping the future through our advanced digital asset exchange, cutting-edge Web3 portal, and blockchain ecosystems. Our mission is to revolutionize the financial landscape by offering a broad range of innovative products and solutions to our global user base of over 50 million individuals across 180 countries. We are dedicated to fostering financial inclusivity through blockchain technology and decentralized finance, leading the way in the industry with our commitment to continuous innovation.

We operate with a focus on innovation, social responsibility, and employee engagement. With a team of over 3,000 professionals worldwide, we value diversity and inclusion as key drivers of long-term value creation. Join us in shaping the future of finance!

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Formulate and execute the company's marketing and growth strategies in alignment with overall business objectives.

Develop and oversee a comprehensive, integrated marketing plan encompassing digital marketing, PR, content creation, SEO/SEM, social media, and offline activities.

Establish and monitor key performance indicators to evaluate the effectiveness of marketing campaigns, adjusting strategies for optimal results.

Lead user communication initiatives, ensuring consistent and impactful messaging across all touchpoints and tailored strategies for distinct user segments.

Manage the complete user lifecycle, including acquisition, engagement, retention, and reactivation strategies to drive user base growth.

Ensure marketing strategies comply with regulatory requirements, positioning the company to leverage regulatory opportunities effectively.

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Previous experience in Marketing/Growth within the Crypto industry.

Excellent English communication skills.

Ability to inspire and motivate teams, partners, and investors.

Strong interpersonal abilities.

Entrepreneurial mindset with a passion for crypto and digital assets.

Proficient in project management and organizational skills.

Fluency in a European language.

Desired Qualifications

Previous experience at a cryptocurrency exchange.

Effective communication skills with regulators, public agencies, and government representatives.

Global exposure and a cross-cultural mindset.

Perks & Benefits

Competitive total compensation package.

Learning and development programs, including education subsidies.

Various team-building activities and company events.

More benefits to be discussed during the selection process.

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Offer mentorship to colleagues within the engineering team through code reviews and sharing best practices

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Skills & Experience:
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Required:
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Proficiency in React

Advanced knowledge of JavaScript, CSS, and HTML

Experience working with contemporary JavaScript frameworks

Proficiency in working with Node.js and Express applications

Familiarity with design systems

Proficiency in unit, integration, and end-to-end testing

Ability to work independently in a dynamic and fast-paced environment
Nice to have:
Understanding of and keen interest in cryptocurrencies and blockchain technology

Proficiency with technologies such as Tailwind, React-Query, NextJS

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Transforming an industry necessitates visionary leadership, innovation, passion, technical expertise, a relentless drive for results, collaboration, and effective execution. You will be part of a team of exceptional individuals committed to excellence and embodying our corporate values of ownership, craftsmanship, and transparent communication. We are seeking new team members who bring fresh perspectives and problem-solving skills to drive transformative change in the world of financial markets

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Competitive base salary, bonuses, and stock options

Comprehensive health insurance coverage for employees, partners, and dependents, entirely funded by the company

Up to a 4% 401k company match

Paid parental leave and vacation time

Complimentary commuter/parking passes

Customized lunches, dinners, and snacks at no cost

Provision of computer equipment and ergonomic workplace furnishings

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Los Angeles, USA
Full time
Remote
Circle, a financial technology organization, operates in the realm of the expanding internet of money, enabling value to move globally like digital data. The company's work transforms possibilities for payments, commerce, and market efficiencies to support global economic growth and financial inclusion. Utilizing innovative infrastructure like USDC, a blockchain-backed dollar, Circle empowers businesses, institutions, and developers to leverage advancements in the ever-evolving landscape of money and technology.

About the Role:

As Circle continues its global expansion, the company prides itself on transparency, stability, and efficiency. Employees embody core values such as being multistakeholder, mindful, committed to excellence, and adhering to high integrity in their work. Operating in a remote setting, teams collaborate extensively to achieve collective success and innovation. Circle fosters a diverse and flexible work environment that promotes creativity, values diverse perspectives, and encourages individual ownership.

Responsibilities:

Seeking a Senior Partner Marketing Manager for LATAM, Circle aims to develop a partner-centric go-to-market strategy in collaboration with entities across sectors including Web3 and Web2 Wallets, Neobanks, Fintech Applications, Investment Platforms, Remittance and Cross-Border Payments Platforms, and NGOs. Primarily focused on Brazil and Mexico, this role requires proficiency in local languages.

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Lead marketing initiatives in large-scale enterprise partnerships in the LATAM region.

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Act as the primary liaison with partner marketing teams, jointly strategizing growth plans.

Develop and manage marketing content, including blog posts, case studies, and social media engagements.

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10+ years' experience in Partner Marketing, Web3 Marketing, Consumer Finance, or Business Development.

Proficiency in Portuguese and/or Spanish, with knowledge of the LATAM market.

Expertise in web3, blockchain, digital currency, fintech, and growth marketing.

Demonstrated proficiency in campaign management and collateral development.

Self-motivated, structured thinker, adept at collaborating with diverse teams.

Tech-savvy, familiar with Slack, Google Workspace, and MacOS.

If you possess a wealth of experience in Partner Marketing, are passionate about blockchain and digital currency, and eager to contribute to shaping the future of finance, we invite you to apply.

Additional Information:

The starting pay ranges from $160,000 to $207,500, with an annual bonus target of 17.5%.

Compensation packages include Equity & Benefits like medical, dental, vision, 401(k), 10 days of paid sick leave annually, and 11 paid holidays for U.S. employees.

Circle is an equal opportunity employer that values diversity, with no discrimination on the basis of race, religion, gender, or other factors.

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As the Head of AML Operations, you will play a crucial role in leading the AML Operations Department within the Compliance Operation pillar, reporting directly to the Head of Compliance. Your responsibilities will include overseeing various AML Operations activities, aligning initiatives with the global AML policy, and managing people within the team.

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Spearheading the development of compliance policies, establishing processes, and promoting cross-functional collaboration to address key strategic issues.

Establishing strong relationships with internal teams to ensure timely resolution of compliance queries and adherence to financial crimes compliance standards.

Working collaboratively with Learning development & Quality Assurance to develop and maintain AML QA methodologies and training programs.

Liaising with regional compliance teams to acquire business licenses and meet regulatory standards for operational expansion.

Managing annual QA reviews, internal audits, responses to third-party audits, and leading remediation efforts where necessary.

Acting as the AML Expert by communicating with various departments, identifying gaps, implementing controls, and enhancing compliance programs.

Requirements

Over 10 years of senior leadership experience in AML & Sanctions related to financial services, fintech, or crypto industries.

Demonstrated track record of managing large departments and leading compliance programs.

Strong operational expertise in building and running compliance programs and knowledge of regulatory requirements.

Ability to adapt in a fast-paced industry and experience in policy development and implementation.

Proficiency in driving collaborations across teams and regions, with problem-solving skills for complex issues.

Excellent communication and interpersonal skills to convey compliance information effectively.

Strong analytical skills to leverage data and technology for transaction monitoring and financial crime prevention.

Preferred Qualifications

Experience in financial institutions or tech companies.

Passion and belief in Blockchain and Cryptocurrency.