I can assist all customers via chat, and email.

I've been a customer support since 2017 and handled several customers via calls, emails and chats, with various of KPI that needs to be met per month, As a customer support, I had my proper time for responding with their inquiries. Also, sending emails to them setting expectations, explaining process and educating product knowledge how it works. Etc. Answering queries based on what their needs. in a proper way.