I am a well-rounded virtual assistant. A responsible and dependable Customer Service Representative for years. I had worked for retail accounts and obtained expertise in placing orders, service recovery for orders, billing, device troubleshooting and obtaining details of complaints. My experiences in a high-pressured environment have taught me attention ti details, resilience, and flexibility in using different tools provided by the client. I am hard working, good listener, fast learner and adaptable to meet my employer's time zone. I value my client's trust and I commit myself to any job, taking full responsibility in completing projects on time. MY skills include: -Call Handling/Cold Calling-Chat support-Email Management-Calendar Management-Office Applications-Internet Research I'm looking forward to helping you grow your business and sharing my experiences and expertise and learn more in the process.