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Ledger

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Locations
United States
Description
Ledger is a leader in security and infrastructure solutions for cryptocurrencies and blockchain applications. We are constantly looking for innovative, talented people to join our team.
Preferred payment options
USDT

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FP&A Intern (f/m

Paris, France
Paris, France
Full time
Hybrid
We are dedicated to democratizing access to secure digital assets worldwide. Established in 2014, Ledger is a leading global provider of digital asset solutions and Web3 technology. Our Ledger Nanos secures over 20% of the world's crypto assets. Headquartered in Paris and Vierzon, with additional locations in the UK, US, Switzerland, and Singapore, Ledger boasts a team of more than 700 professionals. We develop a wide range of products and services to empower individuals and businesses to safely purchase, store, exchange, grow, and manage crypto assets, including our popular Ledger hardware wallets sold in over 200 countries.

At Ledger, we uphold core values that define our identity: Pragmatism, Audacity, Commitment, Trust, and Transparency.

You will be an integral part of the Finance Team, reporting directly to the FP&A team.

Duration: 6 months

Start Date: March 2025

Role Summary:

Assist the FP&A team to facilitate business growth

Play a crucial role in enhancing our utilization of Pigment, our financial planning and reporting tool

Ensure data integrity and precision within Pigment

Create, automate, and tailor dashboards in Pigment for senior management

Contribute to the monthly closing process, including verifying and importing accounting data into Pigment

Draft presentations for the Board of Investors

Contribute towards enhancing processes for increased efficiency

Support the team with ad-hoc reports, data analysis, presentations, and various projects

Help develop and assess new financial reporting and KPI analysis to aid in management decisions

Desired Qualifications:

Bachelor’s degree (Bac +5) from a business or engineering school with a sound analytical acumen 

Proficiency in both French and English

Interest in information systems and data management tools

Prior experience with Pigment or other financial tools is advantageous

Proficient in Excel and financial modeling

Understanding of analytical P&L concepts, including Margin and EBITDA

Benefits:

Flexibility: Partial remote work options available

Social: Regular social gatherings, snacks, and beverages

Transportation: Ledger provides partial reimbursement for your chosen mode of travel

Lunch vouchers through Swile

Vacation: Additional day off for each completed month of work, along with national holidays

Compensation: €800 - €1,500 per month

We are an inclusive employer that values diversity in all forms without discrimination based on gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Software Engineer Intern - Ledger Enterprise Services (f/m)

Paris, France
Paris, France
Full time
Hybrid
We are dedicated to making digital assets accessible and secure for everyone on a global scale. Ledger, established in 2014, serves as the leading platform for digital assets and Web3, with a significant portion of the world's crypto assets protected by Ledger devices. With our headquarters in Paris and Vierzon, along with offices in multiple countries, Ledger boasts a diverse team of over 700 professionals working on innovative products and services to empower individuals and businesses to safely buy, store, exchange, grow, and manage crypto assets. Our Ledger hardware wallets, with more than 7 million units sold worldwide, are just one facet of our comprehensive offerings.

Ledger Enterprise is dedicated to crafting secure and ground-breaking solutions for digital asset management, prioritizing enterprise-grade security and advanced technology.

In this 6-month Software Engineering internship at Ledger, you will focus on tooling, CI/CD, automation, and integration tasks to support the OPEX team. This opportunity is ideal for a final-year student looking to engage in Operational Excellence subjects, involving tooling, CI/CD, and developer enhancements. An interest in Web3 and hardware wallets would be beneficial for navigating our dynamic and fast-paced environment.

Timeline

Starting date: February 2025

Duration: 6 months

Your Responsibilities

Actively engage with the OPEX team on a daily basis, including creating or enhancing tooling, providing support to development teams, diagnosing and correcting tooling issues, and offering operational support for production pipelines and services.

Enhance CI/CD processes to streamline developer workflows.

Collaborate with SRE to monitor environments, create dashboards, and establish alerting rules.

Prepare detailed documentation outlining your work and associated processes.

Develop tools based on the needs of our B2B engineering team.

Preferred Qualifications

Proficiency in Python.

Familiarity with the Linux ecosystem.

Knowledge of web microservices and GitHub actions would be advantageous.

Ability to work autonomously and effectively in an asynchronous team environment.

Proficient in English, both spoken and written.

What We Offer

Career development with a pioneering B2B cryptocurrency platform.

Flexibility in work arrangements with partial remote work options.

Social events, snacks, and drinks to foster team camaraderie.

Transportation reimbursement and lunch vouchers.

Generous vacation policy.

Monthly compensation ranging from €800 to €1,500.

We are committed to being an equal-opportunity employer, welcoming applicants from diverse backgrounds without discrimination based on gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Customer Support Specialist - Chinese & English Speaking (f/m)

London, United Kingdom
London, United Kingdom
Full time
Hybrid
We are dedicated to making digital assets accessible and secure for all individuals. Join us in this important mission.

Founded in 2014, Ledger is a global platform focused on digital assets and Web3, with over 20% of the world's crypto assets secured through Ledger Nanos. Headquartered in Paris and Vierzon, with additional offices in the UK, US, Switzerland, and Singapore, Ledger has a diverse team of over 500 professionals developing innovative products and services to help individuals and companies securely manage, exchange, and grow their crypto assets. Our Ledger hardware wallets have already been sold in over 200 countries.

At Ledger, we hold dear the values of Pragmatism, Audacity, Commitment, Trust, and Transparency. Our company culture is centered around being customer-centric, continually seeking feedback to enhance our products and services. As part of our Customer Support team, you will play a crucial role as the primary point of contact between customers and our team, ensuring efficient technical support and customer satisfaction.

Your responsibilities will include addressing customer inquiries related to Ledger products and services, requiring patience and empathy to assist customers at various stages of their learning journey, resolving issues such as transaction problems, connection troubleshooting, RMAs, and other related matters.

Responsibilities:

Ensure customer satisfaction by responding to daily customer requests promptly.

Communicate clearly by documenting service tickets and following up to guarantee issue resolution.

Identify common support trends and product performance issues, providing feedback to the product team.

Collaborate with various departments and teams to address support escalations and ensure prompt resolutions.

Contribute to improving self-service options such as knowledge base articles and FAQs to empower customers.

Stay updated on cryptocurrency trends and Ledger products to provide effective support.

Participate in external events worldwide.

Requirements:

Previous experience in customer support or customer-facing roles.

Strong passion for cryptocurrencies and blockchain technology.

Excellent written and verbal communication skills in English and Chinese.

Ability to learn about hardware and software products, analyze technical data, and proficiency in Google and Microsoft productivity tools.

Familiarity with Customer Experience Management Platforms like Zendesk or Salesforce is advantageous.

Benefits:

Stock options to share in the company's growth.

Hybrid work policy for flexibility.

Social events, snacks, and drinks for a vibrant work environment.

Comprehensive health insurance coverage, including medical, dental, and vision care.

Personal development programs, coaching, and fitness benefits.

Generous paid leave and additional holidays.

Access to high-performance office equipment and gadgets.

Transportation reimbursement.

Employee discount on our products.

Ledger is an equal opportunity employer that values diversity and does not discriminate based on gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Firmware Engineer Intern (f/m) (6 months)

Paris, France
Paris, France
Full time
Office
We are a forward-thinking and innovative company dedicated to securing digital ownership in an evolving world and promoting true freedom. As revolutionaries, we combine excellence, ambition, and conviction to push the boundaries of technology and redefine security in the digital age.

Established in 2014, Ledger is a global digital asset and Web3 platform headquartered in Paris and Vierzon, with offices in various countries. We have a team of over 500 professionals developing products and services to facilitate safe buying, storing, swapping, and managing of crypto assets, including our Ledger hardware wallets sold in over 200 countries.

Ledger is in search of an intern to join the Enclave team, responsible for developing a secure Enclave that powers the HSMs used across all business units.

The intern will be involved in a project focused on enhancing a cluster's efficiency in distributing workloads across nodes while upholding stringent security standards and ensuring global state coherence, inspired by the Raft algorithm. The design will be formalized through a proof using a model checker.

Starting Date: Q1, 2025

Duration: 6 months

Responsibilities

Develop a formal proof of the design using a model checker such as TLA+.

Design, implement, and test a mechanism for distributing requests across an HSM node cluster.

Ensure the security of sensitive information stored on nodes during the consensus process.

Evaluate and optimize request distribution performance within the cluster.

Qualifications

Currently pursuing studies in Computer Science, Engineering, or related fields.

Strong problem-solving and communication abilities.

Proficient in programming with C or Rust.

Knowledge of consensus algorithms like Raft is advantageous.

Understanding of Protobuf and embedded development is beneficial.

Interest in distributed systems, cryptography, and secure hardware is a plus.

Technical Requirements

Proficiency in C or Rust programming.

Familiarity with Raft protocol and Protobuf.

Knowledge of embedded development.

Perks

Flexibility: Partial remote work available.

Social: Regular social events and provided snacks and beverages.

Transportation: Ledger helps reimburse transportation costs.

Lunch vouchers with Swile.

Vacation: Additional day off for each full month worked, plus national holidays.

Salary range: €800 - €1,500 per month.

At Ledger, we ensure fair treatment for all candidates during the recruitment process, irrespective of gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Scala Backend Engineer - Internship

Paris, France
Paris, France
Full time
Hybrid
We are dedicated to making digital assets accessible and secure for all individuals worldwide. If you are passionate about this mission, come and join us at our comprehensive platform for digital assets and Web3.

Ledger, established in 2014, is the global leader in securing more than 15% of the world's crypto assets through our innovative Ledger Nanos. With a team of over 600 professionals across various global locations, we develop products and services to facilitate the secure buying, storing, swapping, growing, and managing of crypto assets.

Our company values of Pragmatism, Audacity, Commitment, Trust, and Transparency guide us as we have successfully sold over 5 million units of Ledger hardware wallets in 180 countries. Join our backend blockchain team working on building and maintaining robust Ledger blockchain infrastructure, core transactional data services, and indexing layers.

Within the team of passionate Engineers, we advocate for functional programming to deliver scalable platforms and APIs while aligning with product and business requirements. We actively engage in knowledge-sharing sessions and community involvement to stay at the forefront of technological advancements.

Proficiency in Scala for developing backend services is advantageous, but we are open to providing training if you are unfamiliar. As part of the team, you will have the opportunity to participate in various industry events, contribute to open source projects, and enhance your skills regularly.

Deliverables:

Develop a leader / follower clustering framework using Scala

Utilize Kubernetes leases for cloud-native elections

Ensure the delivery of high-quality software through testing, documentation, and demonstration

Identify bottlenecks and optimize performance through benchmarks

Implement introspectability with web UI and metric publication

Requirements:

Strong knowledge of Linux operating systems

Ability to adapt and collaborate effectively in a dynamic environment

Experience with continuous integration/deployment practices

Proficiency in Containerization and Cloud deployments

Interest in cryptocurrencies and blockchain technology is a bonus

Enthusiasm for teamwork, learning, and sharing knowledge

Benefits:

Flexibility with a hybrid work policy

Engaging in frequent social events

Access to high-performance office devices and gadgets

Reimbursement for 75% of transportation costs

Lunch vouchers provided

Time off benefits

We are committed to promoting diversity and provide equal opportunities for all candidates regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Internal Systems Developer Intern (f/m)

Vierzon, France
Vierzon, France
Full time
Hybrid
Founded in 2014, Ledger is a globally recognized platform that aims to democratize access to digital assets and Web3 technology. Ledger is at the forefront of the industry, securing over 20% of the world's crypto assets with its Ledger Nanos. The company is headquartered in Paris and Vierzon, with additional offices in the UK, US, Switzerland, and Singapore. Ledger boasts a diverse team of over 500 professionals dedicated to developing products and services that empower individuals and businesses to securely purchase, store, exchange, grow, and manage their crypto assets.

Ledger prides itself on its core values of Pragmatism, Audacity, Commitment, Trust, and Transparency, which are integral to the company's identity and operations. As part of the dedicated Internal Systems team, you will contribute to the development and maintenance of essential tools built on PHP/Symfony that support Ledger's operations and success. In this role, you will collaborate with a team of experts and closely liaise with various departments within the company.

Your responsibilities will include working alongside a team of nine professionals to enhance internal tools related to order management, shipping, and invoicing. You will tackle a wide range of technical and functional challenges, engage with different teams such as E-commerce, Sales, Finance, and Shipping & Logistics to address their requirements, and actively participate in team and sprint meetings to showcase your contributions.

The ideal candidate for this role is a computer science student with a level of Bac+3 to Bac+5, possessing a strong foundation in PHP or a similar language. Additionally, proficiency in SQL, GIT, object-oriented programming, and fluency in French and English are required. A collaborative spirit, a passion for teamwork, and a keen interest in sharing and adopting best development practices are highly valued qualities.

In return for your contributions, Ledger offers a range of benefits tailored to enhance your work experience, including a hybrid work policy for flexibility, regular social events with snacks and drinks, access to cutting-edge office equipment and gadgets, partial reimbursement of transportation costs, lunch vouchers through Swile, and additional vacation days based on tenure.

A commitment to equality and diversity is ingrained in Ledger's ethos, and the company serves as an equal opportunity employer, welcoming individuals of all backgrounds and identities.

Software Security Engineer Intern (f/m) (6 months)

Paris, France
Paris, France
Full time
Office
We are constantly driving innovation forward, with a purpose that extends beyond traditional business objectives. Our goal is to ensure secure digital ownership in a dynamic environment, unlocking genuine freedom. We consider ourselves revolutionaries, always looking ahead and striving to bridge excellence with pragmatism. By combining ambition and conviction, we push boundaries to explore new possibilities.

Join us in this innovative playground where you will have the opportunity to lead projects, set new technological standards, and develop products that redefine security in the digital era. Ledger, established in 2014, is a leading global platform for digital assets and Web3, with a significant market share in securing crypto assets using our Ledger Nanos. Our company is headquartered in Paris and Vierzon, with additional offices in various international locations, employing over 500 professionals dedicated to creating products and services that enable both individuals and businesses to securely manage their crypto assets.

As part of The Donjon team responsible for safeguarding all Ledger products, the role of a security engineer involves continuously testing Ledger Vault and Ledger Live to ensure high-security standards and sustain our position as industry leaders.

Responsibilities

Collaborate within the Embedded Apps security team

Conduct security assessments of new wallet applications and features

Build a fuzzing framework and advocate for security best practices

Requirements

Bachelor's or master's degree in Computer Science or Electrical Engineering

Proficiency in C programming (mandatory), with knowledge of Rust or Python

Strong command of English

Skills

Proficient in secure C programming and familiar with Rust

Previous experience developing fuzzers or security analysis automation tools is beneficial

Ability to create and document methods, standards, and guidelines

Compensation & Benefits

Flexibility to work partially remote

Regular social events and provided snacks and drinks

Transportation reimbursement by Ledger

Lunch vouchers through Swile

Paid time off accrued monthly, in addition to national holidays

(Monthly Stipend) €800 - €1,500

At Ledger, we ensure a fair recruitment process for all candidates, irrespective of gender, ethnicity, religion, orientation, social status, disability, or age.

Front End Developer Internship - Live Hub (f/m)

Montpellier, France
Montpellier, France
Full time
Hybrid
Job Overview: The organization behind this opportunity is dedicated to democratizing access to digital assets while ensuring their security. Established in 2014, the company is a key player in the realm of digital assets and Web3 technologies. They are based in various locations globally and have a diverse team working on innovative products and services to empower individuals and businesses to securely engage with and manage cryptocurrencies.

Ledger values pragmatism, audacity, commitment, trust, and transparency. They have successfully developed Ledger Live, a comprehensive application for managing blockchain assets that is designed for both desktop and mobile platforms. Empowered by teams dedicated to specific software components, the Live Hub squad specifically focuses on the portfolio and account management UI flows.

Responsibilities:

Contribute to the development of Ledger Live Applications for desktop and mobile platforms.

Work collaboratively with developers, QA team, designers, and product team members.

Offer technical solutions, take initiatives, participate in code reviews, and contribute actively to Open Source projects.

Share knowledge and insights within the company and with external partners.

Requirements:

A degree in Computer Science.

A positive and curious disposition to work effectively in a team-oriented environment.

Proficiency in JavaScript or TypeScript.

Experience in React.js development.

Fluency in English.

Preferred Qualifications:

Familiarity with React Native and/or Electron.

Exposure to Web3 concepts and technical stack.

Previous experience with automated testing.

Benefits:

Hybrid work policy providing flexibility.

Regular social events and access to snacks and drinks.

Access to high-performance office equipment, including Apple products.

Transportation reimbursement of 75%.

Lunch vouchers with Swile.

1 day off per completed month of work.

Stage - Juriste en Droit Social

Paris, France
Paris, France
Full time
Hybrid
We are making the world of digital assets accessible and secure for everyone. Join our mission.

Founded in 2014, Ledger is a global leader in security and infrastructure solutions for cryptocurrencies and blockchain applications. Over 20% of the world's crypto assets are safeguarded by our Ledger Nano products. With headquarters in Paris and Vierzon, and offices in the UK, US, Switzerland, and Singapore, Ledger has a team of over 900 employees working on a range of products and services to help individuals and businesses securely buy, store, trade, develop, and manage their crypto assets – including our hardware wallets sold in 200 countries.

At Ledger, we embody unique values like Pragmatism, Audacity, Trust, Transparency, and Commitment as voiced by our team members.

Within the People department, as part of a 6-month end-of-studies internship, you will report directly to the HR Director and closely collaborate with the entire team, including HR Business Partners and Talent Acquisition. Your role involves supporting various legal areas related to the daily operations and structuring of the company, both on individual and collective matters.

Key Responsibilities:

Assist in organizing Employee Representative Body meetings and contribute to shaping the social agenda for the year, such as implementing various agreements (BDESE, renegotiating insurance and profit-sharing contracts).

Provide advisory support to HR teams on daily business challenges, such as disciplinary actions, employment contract terminations, and workplace adjustments.

Act as a liaison with law firms managing HR issues internationally (in the UK, US, Switzerland, Singapore).

Participate in company projects with social and legal implications, such as developing vendor management policies, standardizing group policies like remote work, and reorganizations.

Stay updated on labor law changes through legal research (legislative, contractual, jurisprudence).

Qualifications:

Law school student seeking a 6-month internship in a corporate setting, specialized in employment and social law.

Knowledge of social protection law is desirable.

Team player with excellent interpersonal skills, adaptability, and attentive listening.

Possess rigor, pragmatism, and the ability to communicate effectively with internal stakeholders.

Discreet, handles confidential matters, adapts well to change and diverse issues.

Availability for a 6-month internship, preferably starting in early July.

Personal interest in the Web 3.0 sphere.

QA Automation Engineer - Internship (f/m )

Paris, France
Paris, France
Full time
Hybrid
Founded in 2014, Ledger is a global platform focusing on digital assets and Web3 technology. The company is known for securing over 15% of the world's crypto assets through its Ledger Nanos hardware wallets. With headquarters in Paris and Vierzon, Ledger has a diverse team of over 600 professionals, with additional offices in various locations. The team is dedicated to providing secure solutions for individuals and businesses to manage, store, and trade crypto assets effectively.

As a company, Ledger values pragmatism, audacity, commitment, trust, and transparency in their operations. They are seeking a motivated individual to join their QA Automation Team for a 6-month internship starting in either January or March 2024. The core objectives of the internship include enhancing automated tests on Ledger Live and optimizing test execution within the development environment.

The ideal candidate should hold a bachelor/master's degree in Computer Science, possess coding skills in Typescript or Javascript, demonstrate an interest in CI/CD practices using Git, and have a good command of English. Additionally, candidates should exhibit a positive attitude, curiosity, and a willingness to collaborate within a team-oriented environment.

Benefits for the chosen candidate include a hybrid work policy, various social events, access to high-performance office equipment, reimbursement for preferred transportation, lunch vouchers, and accrued vacation days based on months worked. Ledger is an equal opportunity employer, embracing diversity and inclusion across gender, ethnicity, religion, sexual orientation, social status, disability, and age.

Software Engineer Intern - Ledger Enterprise Services (f/m)

Paris, France
Paris, France
Full time
Hybrid
Founded in 2014, Ledger is a global leader in digital assets and Web3 technology. Headquartered in Paris with offices in various countries, Ledger has a dedicated team working on secure and innovative solutions for digital asset management.

We are offering a 6-month Software Engineering internship at Ledger focusing on developing the Ledger Enterprise Device Endorsement Tool. The main goal of this role is to design and implement a B2B device endorsement tool to ensure secure device endorsements.

Candidates with an interest in Web3 and hardware wallets will thrive in our dynamic environment. The internship starts in February 2025 and is ideal for final-year students.

Your responsibilities will include:

Implementing advanced security features to enhance device security during the endorsement process

Designing a reliable system for device validation

Developing tests to ensure the tool meets functional, security, and product requirements

Creating detailed documentation for future reference and scalability

Enhancing the user interface for improved usability

Contributing to other ongoing projects within the team

Requirements:

Proficiency in embedded software development, RUST, and Python

Familiarity with the Linux ecosystem

Knowledge of basic cryptographic algorithms would be beneficial

Strong interest in cryptography, security, and software product development

Previous internship experience with coding in RUST and Python is preferred

Proficiency in English language

What you'll gain:

Flexibility with possibilities for partial remote work

Social interactions through frequent events, and snacks

Transportation reimbursements

Lunch vouchers

Vacation days, in addition to national holidays

Competitive monthly salary based on educational level

At Ledger, we are an equal-opportunity employer welcoming candidates regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Firmware Applications Engineering Intern (f/m) (6 months)

Paris, France
Paris, France
Full time
Office
Position Overview:

We are seeking individuals to join our innovative and forward-thinking team dedicated to securing digital ownership in an evolving world. If you are passionate about pushing boundaries, leading with trust, and shaping the future of technology and security in a digital era, this opportunity is for you.

Founded in 2014, our global company is at the forefront of digital assets and Web3 technologies. Our team of over 500 professionals is committed to providing secure solutions for individuals and companies worldwide.

The Firmware Application team, part of our embedded software organization, is responsible for developing and managing embedded applications for our hardware wallets. You will collaborate closely with a dynamic team on projects involving Bitcoin, Ethereum, Starknet, and more. Your role will also involve supporting external developers in creating apps for Ledger users.

Key Responsibilities:

Collaborate with a team of 8 engineers to develop C/Rust embedded apps and tools.

Create and maintain SDKs, emulators, test frameworks, and developer tools for optimal development experience.

Manage the deployment of 150+ open-source apps through robust CI pipelines.

Provide support to the global developer community contributing to our open-source ecosystem.

Your Mission:

Evaluate and transition Jenkins configurations to GitHub Actions.

Ensure seamless integration and security of SDKs, libraries, and dependencies on GitHub Actions.

Refactor workflows for specific SDK versions and establish reporting mechanisms.

Required Qualifications:

Proficiency in Debian-based environments.

Experience with CI/CD systems, Git, Bash, and Python for scripting and programming.

Knowledge of C, build systems (e.g., Makefile) is a bonus.

Strong command of English and French languages.

Benefits:

Flexibility: Partial remote work options available.

Social: Regular social events and provisions for snacks and beverages.

Transportation: Reimbursement for your preferred mode of transportation.

Ticket Restaurant vouchers.

Vacation: 1 day off per full month of work in addition to national holidays.

Salary Range: €800 - €1,500 per month.

We are committed to being an inclusive employer, welcoming individuals of all backgrounds and identities.

Security Engineer Analyst Intern (f/m)

Paris, France
Paris, France
Full time
Office
We are dedicated to democratizing access to digital assets and ensuring their security for all individuals. If you're passionate about contributing to this mission, we invite you to join us.

We are a team of forward-thinkers committed to pushing boundaries and revolutionizing the digital ownership landscape. Our aim is to bring true freedom by combining excellence with pragmatism, ambition, and certainty. In this environment of constant innovation, your role will involve defining new technological standards and developing products that redefine digital security.

Ledger, established in 2014, is a global leader in digital assets and Web3 technologies. We safeguard over 20% of the world's crypto assets through our Ledger Nanos. Operating from various locations globally, our team of over 700 professionals work tirelessly to provide solutions that empower individuals and businesses to securely acquire, store, exchange, grow, and manage their crypto assets. Our hardware wallets line has been sold in over 200 countries, totaling more than 7 million units.

Enroll in a 6-month cybersecurity internship at Ledger, with a focus on strengthening our security architecture and IT/OT environment. This internship opportunity, ideal for final-year computer security students, requires collaboration with the architecture team to innovate on the new SIEM (Sekoia) deployment. You will be responsible for designing and implementing new detection scenarios in Sekoia, automating remediation using tools like n8n, and enhancing scanning tools for comprehensive coverage.

An enthusiasm for Web3 and hardware wallets is advantageous as you adapt to our fast-paced and dynamic work culture.

Starting Date: From January 2025

Duration: 6 months

Your Responsibilities

Develop and implement new detection scenarios for SIEM (Sekoia) in collaboration with the Security and Architecture teams.

Automate remediation processes (SOAR) using tools like n8n.

Enhance current scanning tools for regular assessments.

Collaborate with the architecture team to reinforce Ledger's security protocols.

Proactively identify and mitigate security vulnerabilities alongside the Infrastructure, Engineering, and Product Security (Donjon) teams.

Requirements

Advanced proficiency in Python, API, Git, and basic knowledge of SIEM/SoC concepts.

Strong passion for cloud security and a proactive attitude towards enhancing Ledger's security posture.

Suitable for individuals who are eager to delve into cybersecurity, particularly in optimizing security monitoring and automation systems.

Benefits

Flexibility: Partial remote work options available.

Social: Enjoy frequent social gatherings and provided snacks and beverages.

Transportation: Ledger offers reimbursement for a portion of your preferred transportation method.

Lunch vouchers with Swile.

Vacation: Additional day off for each full month worked, in addition to national holidays.

Compensation ranges from €800 - €1,500 per month.

We are staunch supporters of equal opportunities for all, without discrimination based on gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Software Engineer Intern (E-Commerce)

Paris, France
Paris, France
Full time
Hybrid
We are dedicated to democratizing access to and enhancing the security of digital assets on a global scale.

Join Our Mission:

Founded in 2014, we are a leading force in the digital assets and Web3 space. We safeguard over 20% of the world's crypto assets through our innovative products. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland, and Singapore, our diverse team of 500+ professionals is continuously developing cutting-edge solutions to empower individuals and businesses to securely buy, store, exchange, grow, and manage crypto assets.

Our values, including Pragmatism, Audacity, Commitment, Trust, and Transparency, define our unique culture. Our employees actively contribute to the impactful work we do each day.

By joining our dynamic web engineering team, you will be at the forefront of driving innovations on our e-commerce platform. This team plays a vital role in maintaining and evolving ledger.com.

As an E-commerce Engineer Intern, you will play a crucial part in enhancing our e-commerce website's functionality (shop.ledger.com). Your work will focus on optimizing user experience and enhancing overall system efficiency while aligning with the optimization team for a cohesive approach.

Start Date: January 2025 onwards

Duration: 6 months

Your Role:

Contribute to the development of new features and functionalities to boost customer experience and increase system efficiency

Collaborate with your team to test new ideas with users and leverage their feedback to improve our product

Support and collaborate closely with the optimization team

What We Expect:

Prior engineering experience preferred, specific technology knowledge is beneficial but not mandatory; our tech stack includes React, TypeScript, and Node.js

Strong written and verbal communication skills

Demonstrated adaptability and eagerness to learn new skills and methodologies

Fluency in English

Benefits:

Work Flexibility: Hybrid work policy

Social: Regular social gatherings, snacks, and refreshments

Technology: Access to top-of-the-line office equipment and devices, including Apple products

Transportation: 75% reimbursement for your preferred mode of transportation

Dining: Lunch vouchers provided with Swile

Leave: 1 day off for each full month worked

We are committed to providing equal opportunities to all individuals regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Sr. Staff IT Systems and Network Engineer (f/m)

Paris, France
Paris, France
Full time
Hybrid
Our company is at the forefront of innovation, with a mission that transcends mere commerce. We strive to establish digital ownership in an ever-evolving world, unlocking true freedom. We are a team of revolutionaries, constantly pushing boundaries, combining excellence, pragmatism, ambition, and conviction to explore the realm of possibilities in technology.

Founded in 2014, we are a global leader in digital assets and Web3, securing over 20% of the world's crypto assets through our renowned Ledger Nanos. Headquartered in Paris and Vierzon, with additional offices in various regions, we are a team of more than 500 professionals dedicated to developing cutting-edge products and services that empower individuals and businesses to securely manage their crypto assets.

We are seeking a driven and proficient Systems and Network Engineer to join our dynamic team. In this role, you will be entrusted with the management, optimization, and security of our IT infrastructure. Collaborating closely with the IT support team, you will ensure the efficient performance of internal systems and networks while enhancing overall security in cooperation with our cybersecurity team.

Responsibilities:

Network Management: Configure and maintain Cisco Meraki and Fortinet equipment, optimize firewalls and VPNs, and oversee network performance.

Systems Administration: Supervise Hyper-V environments, servers, and operating systems (Windows, Linux), ensuring consistent backups.

Technical Support: Provide Level 2/3 support, resolve incidents, and contribute to IT projects.

Endpoint Management: Administer MDM solutions for macOS (JAMF) and Windows (INTUNE).

IT Security: Implement security policies, ensure compliance, and conduct routine audits.

Continuous Improvement: Stay abreast of emerging technologies and propose infrastructure enhancements.

Requirements:

Bachelor's or Master's degree in IT, networks, or systems engineering.

Minimum of 7 years of relevant experience.

Proficiency with Cisco Meraki, Fortinet firewalls (FortiGate, FortiManager), and network protocols (TCP/IP, DNS, DHCP, VPN).

Experience managing Hyper-V environments, Windows Server, Linux (Ubuntu), and MDM tools like JAMF and INTUNE.

Familiarity with SaaS tools (Google Workspace, OKTA, Atlassian), monitoring systems (Nagios, NEMS), and scripting (PowerShell, Bash, Python).

Certifications such as Cisco (CCNA, CCNP) and Fortinet (FortiGate) are advantageous.

Strong organizational skills, team-oriented mindset, problem-solving abilities, and effective communication skills.

Proficiency in both French and English.

Benefits:

Equity: Benefit from stock options to share in our success.

Flexibility: Enjoy a hybrid work policy.

Social: Participate in annual outings and frequent social events.

Medical: Comprehensive health insurance coverage.

Well-being: Access personal development, coaching, and fitness resources.

Vacation: Five weeks of paid leave per year, in addition to holidays.

High Tech: Utilize high-performance office equipment and gadgets.

Transport: Reimbursement for preferred transportation methods.

We are an equal opportunity employer, valuing diversity in all forms.

Senior Intellectual Property Counsel Trademark & Brand Protection (f/m)

Paris, France
Paris, France
Full time
Hybrid
We are dedicated to making digital assets more accessible and secure for everyone. Established in 2014, Ledger serves as the global hub for digital assets and Web3. We safeguard over 20% of the world's crypto assets with our Ledger devices. With its headquarters in Paris and Vierzon, and additional offices in the UK, US, Switzerland, and Singapore, Ledger boasts a team exceeding 500 individuals who develop various products and services to empower individuals and businesses to securely engage with crypto assets. This includes our successful Ledger hardware wallets, with more than 6 million units already sold in over 200 countries.

At Ledger, we embody values crucial to our identity: Pragmatism, Audacity, Commitment, Trust, and Transparency. Our workforce shapes our mission, which you can observe from the perspectives shared by our employees.

Ledger is a rapidly growing company committed to safeguarding its intellectual property and brand integrity.

To strengthen our Legal Department, provide high-quality services, and meet our company's business requirements, we are looking for an experienced and motivated Senior Intellectual Property Counsel specializing in Trademark Law and Brand Protection. This role is perfect for someone eager to join our dynamic Legal team within a diverse and rapidly evolving high technology-focused environment.

Reporting to our Head of IP, the role primarily focuses on all aspects of trademark law and brand protection within the digital realm.

Your Responsibilities:

Brand Protection: Employing expertise and processes to safeguard the Ledger brand and consumers against scams, impersonations, counterfeits, and other forms of IP infringement online. This involves identifying, investigating, and taking necessary actions against such activities on social media, websites, and marketplaces, along with collaborating with internal departments and external resources.

Trademark Portfolio Management, Enforcement, and Strategy: Overseeing trademark applications, registrations, and maintenance globally. This includes managing oppositions, cancellations, litigation, strategizing portfolio enhancement, and coordinating the internal Trademark Committee.

Agreements and Negotiation: Drafting, reviewing, and negotiating contracts across various areas in collaboration with the Legal Team.

IP Awareness and Business Support: Advocating for IP compliance, advising internal stakeholders on legal matters related to IP, and ensuring alignment with Trademark Guidelines.

Emerging Trends and Data Analysis: Advising on legislative changes and identifying opportunities in the IP field. Keeping abreast of legal developments and industry practices.

Wide IP Support: Offering support in diverse IP areas, depending on business needs.

Budget: Managing and overseeing legal spend for Trademark/Brand Protection matters.

Requirements:

Demonstrated track record in IP, Trademark, and Brand Protection

Educational background in Law, with a specialized focus in IP preferred

Proficiency in English (French is a plus)

Familiarity with blockchain technology and Web3, or willingness to learn

Ability to lead challenging engagements with integrity

Collaborative mindset with strong entrepreneurship skills

Creativity, adaptability, and a sense of humor

Benefits:

Equity through stock options

Hybrid work policy

Social company outings and events

Comprehensive health insurance coverage

Personal development opportunities

Generous vacation time and holidays

Access to high-end office equipment

Transportation reimbursement

Employee discounts on Ledger products

Join us on our mission to revolutionize digital asset security and accessibility!

Security Compliance & Awareness Engineer

Paris, France
Paris, France
Full time
Hybrid
We are dedicated to enhancing accessibility and security for digital assets globally and are on an inspiring mission to achieve this. Join us as we revolutionize the world of digital assets.

Established in 2014, our company, Ledger, is the leading platform for digital assets and Web3. We secure over 15% of the world's crypto assets through our Ledger Nanos. With headquarters in Paris and Vierzon, and additional offices in the UK, US, Switzerland, and Singapore, our team of more than 600 talented professionals continuously develops innovative products and services. Our goal is to empower individuals and businesses to securely purchase, store, exchange, grow, and manage crypto assets. We have already sold more than 5 million units of the Ledger hardware wallet across 180 countries.

At Ledger, our core values of Pragmatism, Audacity, Commitment, Trust, and Transparency define who we are.

We are looking for a skilled individual to join our team as a Security Compliance & Awareness Engineer. You will play a pivotal role in creating, implementing, and overseeing internal security awareness and knowledge programs that are crucial for instilling a robust security culture within the organization. This will involve developing training materials, managing security awareness campaigns, and ensuring the organization maintains detailed documentation.

Your ability to communicate effectively and collaborate with various departments, including Legal and Engineering teams, will be essential for this position.

Responsibilities:

Security Awareness Program Management:

Design, deliver, and maintain an engaging internal security awareness program using specific tools.

Develop phishing simulation campaigns to test and enhance employees' resilience against social engineering threats.

Customize training modules to address distinct security challenges and compliance obligations.

Knowledge Management & Documentation:

Organize and update security documentation to make it easily accessible for all employees.

Create and manage comprehensive security guides, FAQs, and support materials for awareness initiatives.

Collaborate with cross-functional teams to align documentation with compliance standards.

Collaboration with Stakeholders:

Partner with Legal, Engineering, and Product teams to integrate compliance and security requirements into training content.

Serve as a link between the Security Operations team and employees to handle security-related queries.

Compliance Support:

Ensure that training and awareness initiatives conform to regulatory and organizational compliance standards.

Monitor and report on employee participation in security training to demonstrate compliance levels.

Continuous Improvement:

Evaluate the effectiveness of training and awareness campaigns and refine future programs based on feedback and metrics.

Stay informed about industry trends and emerging threats to update and improve security awareness content.

Requirements:

3+ years of experience in security awareness, training, or compliance.

Proficient in using Learning Management Systems and awareness tools.

Prior experience managing phishing simulations and evaluating their impact.

Sound knowledge of cybersecurity fundamentals and common threats.

Excellent written and verbal communication skills.

Strong organizational abilities for managing documentation and tasks efficiently.

Familiarity with compliance frameworks such as GDPR and SOC 2.

Benefits:

Stock options for employees - become a part of our success.

Flexibility: A hybrid work policy.

Social benefits including company outings and events.

Comprehensive health insurance coverage.

Personal development opportunities, coaching, and fitness support.

Generous paid leave structure.

Access to high-performance office equipment and technology.

Transportation reimbursement and employee discounts on products.

We are committed to equality and provide an inclusive workplace for all, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Staff Cloud Security Engineer

Paris, France
Paris, France
Full time
Hybrid
Founded in 2014, a global platform focusing on digital assets and Web3 aims to enhance accessibility and security for all individuals worldwide. Over 15% of the globe's crypto assets are safeguarded by the innovative Ledger Nanos. The company operates from various locations including Paris, Vierzon, the UK, US, Switzerland, and Singapore, with a dedicated team of over 600 professionals striving to offer products and services that empower individuals and companies to securely engage with crypto assets. Ledger's hardware wallet line has already successfully sold over 5 million units across 180 countries.

At the company, core values such as Pragmatism, Audacity, Commitment, Trust, and Transparency define the unique culture. The hired individual will collaborate with the Cyber Security team and be responsible for driving the cybersecurity transformation. This involves implementing secure development practices, ensuring application security through automated scanning, and close collaboration with Infrastructure, Engineering, and Product Security teams.

The ideal candidate should be well-versed in cybersecurity, possess a passion for cloud technology security, demonstrate autonomy in work, and exhibit enthusiasm for suggesting enhancements to fortify Ledger's application, infrastructure, and service security. Excitement for the Web3 space and expertise in hardware wallets are advantageous qualities desired in applicants.

Responsibilities:

Collaborate with Infrastructure, Engineering, and Product Security teams to integrate secure practices into delivery plans, detect and mitigate security vulnerabilities early on.

Work closely with the Product Security team to provide automation and tooling for product security integration within the CI/CD pipeline.

Champion proactive security measures like penetration testing, vulnerability assessments, and Infrastructure Security (IaC) code reviews to ensure Ledger's platforms and applications are secure.

Contribute to designing and implementing robust security architectures, emphasizing risk assessment from inception.

Serve as the primary point of contact for security incidents, ensuring timely responses, effective mitigation, and thorough post-incident analyses.

Drive the adoption of DevSecOps culture, best practices, and methodologies throughout the organization for continual security advancement.

Requirements:

At least 5 years of experience in DevSecOps, automation, security assessment, and cloud-native environments.

Minimum of 8 years of experience in information security.

Proficiency in Unix/Linux systems, Git, Python, Terraform, Kubernetes, AWS cloud technologies, CI/CD tools, and configuration management.

Hands-on experience with security tool deployment, monitoring, and incident response.

Strong cross-functional collaboration skills to work effectively with diverse teams and stakeholders.

Excellent verbal and written communication abilities.

Demonstrated ability to work autonomously, handle ambiguity, and thrive in high-pressure situations.

Benefits:

Equity options to enable employees to share in the company's success.

Hybrid work policy for flexibility.

Annual company events and social gatherings for team bonding.

Comprehensive health insurance covering medical, dental, and vision care.

Personal development opportunities, coaching, and fitness partnerships.

Five weeks of paid leave annually, plus national holidays and RTT days.

Access to top-quality office equipment and gadgets, including Apple products.

Transportation reimbursement and employee discounts on company products.

The company is an equal opportunity employer dedicated to fostering diversity and inclusivity across all aspects, irrespective of gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Staff SOC/CSIRT Engineer

Paris, France
Paris, France
Full time
Hybrid
Founded in 2014, Ledger is a global platform specializing in digital assets and Web3 technology. With offices worldwide and a team of over 600 professionals, Ledger is dedicated to creating products and services that enable individuals and companies to securely engage with crypto assets.

Ledger embodies core values that include Pragmatism, Audacity, Commitment, Trust, and Transparency. The company is looking for a detail-oriented Staff SOC/CSIRT Engineer to join its Security Operations Center (SecOps) team. In this role, you will play a crucial part in safeguarding company assets against cyber threats across various environments.

Your responsibilities will revolve around conducting advanced security operations, optimizing security tools, and proactive threat detection. Key tasks include enhancing threat detection capabilities using Cyber Threat Intelligence (CTI) and Open Source Intelligence (OSINT), optimizing security toolsets, and leading threat-hunting initiatives.

Responsibilities:

Advanced Incident Handling: Manage SOC Level 3 activities, including threat detection, incident response, and post-incident analysis through proactively identifying and mitigating risks.

SIEM & SOAR Operations: Develop and maintain Sekoia (SIEM) and associated workflows to ensure efficient threat detection and response. Create advanced detection rules and automation workflows tailored to Ledger's operational environment.

Threat Intelligence Integration: Utilize CTI feeds and OSINT tools to enrich security operations for improved incident response. Provide valuable insights to shape detection strategies.

Cloud Security: Apply AWS security best practices for monitoring and securing cloud environments. Leverage tools like Wiz and CNAPP for identifying and mitigating cloud vulnerabilities proactively.

Incident Response & Forensics: Lead technical investigations for high-priority incidents, perform root cause analysis, and recommend preventive measures. Employ advanced forensic tools and techniques to assess and respond to complex threats.

Collaboration & Documentation: Collaborate with cross-functional teams to align operational practices with organizational goals. Develop comprehensive playbooks, detection rules, and technical runbooks for improved response efficiency.

Requirements:

9+ years of experience in security operations, specializing in SOC Level 3 activities and incident response.

Proficiency in Sekoia (or similar SIEM tools), SOAR platforms, and CTI/OSINT methodologies.

Strong knowledge of AWS security practices and cloud-native threat monitoring.

Hands-on experience with tools such as Wiz, SentinelOne, and GitHub Actions for automation.

Excellent problem-solving skills and ability to handle intricate security challenges.

Effective communication skills and the ability to convey technical concepts to diverse teams.

Benefits:

Stock options to share in the company's success.

Flexible hybrid work policy.

Annual company outings and social events.

Comprehensive health insurance coverage.

Personal development programs and fitness initiatives.

Generous vacation policy with additional leave days.

Access to high-performance office equipment and gadgets.

Transportation reimbursement and employee discounts on products.

Ledger is an equal opportunity employer that values diversity and inclusion in all aspects of employment.

Security Operations Engineer (f/m)

Portland, United States
Portland, United States
Full time
Hybrid
We are focused on democratizing the world of digital assets, ensuring accessibility and security for all individuals. This is where you fit in.

Established in 2014, Ledger serves as the global platform for Web3 and digital assets, safeguarding over 25% of the world’s crypto assets through Ledger Nanos. With headquarters in Paris and Vierzon, as well as offices in various countries such as the UK, US, Switzerland, and Singapore, Ledger is supported by a team of more than 700 professionals. Their efforts are dedicated to providing products and services that allow individuals and businesses to securely purchase, store, exchange, expand, and supervise crypto assets. This includes the line of Ledger hardware wallets, of which more than 7 million units have been sold across 200 countries.

At Ledger, we uphold core values that distinguish us: Pragmatism, Audacity, Commitment, Trust, and Transparency. Our team implements these values in every aspect of our work.

Your Role

Creating a presence as a Security Operations Engineer, Ledger seeks an individual experienced in scale-up environments, with a keen interest in Web3 and blockchain security. Your key responsibilities will revolve around identifying and mitigating threats across Ledger's infrastructure, managing SaaS security tools, and conducting strategic threat-hunting activities. While some collaboration may occur with the Donjon Team regarding blockchain-related risks, the primary focus will be operational security inclusive of threat detection, automation, and incident response. This opportunity presents a chance to secure a rapidly evolving SaaS environment, while also engaging with cutting-edge Web3 technologies.

Primary Responsibilities:

Security Monitoring & Incident Response: Monitor and interpret security alerts, functioning with tools like Sekoia (SIEM) and SentinelOne (EDR) to neutralize threats effectively. Develop and enhance detection systems using IOCs to optimize threat visibility. Lead incident response efforts to swiftly contain and resolve threats.

Threat Hunting: Actively seek out threats across SaaS and cloud surroundings to pinpoint malicious activities or APTs. Integrate CTI and OSINT into threat-hunting strategies for predicting and mitigating potential risks.

SaaS and IAM Security: Oversee and fortify SaaS applications, such as Google Workspace, alongside implementing top-tier IAM system practices like OKTA. Strengthen access controls, monitor user activities, and minimize IAM-related security vulnerabilities.

Blockchain Collaboration: Partner with the Donjon Team to provide operational support for blockchain-related concerns, incorporating relevant detection systems into SIEM and responding to blockchain-specific incidents, in addition to focusing on your primary responsibilities.

Automation and Efficiency: Introduce security automation mechanisms employing tools such as GitHub Actions to refine detection, triage, and response workflows.

Vulnerability Management: Prioritize and track vulnerabilities via tools like Wiz and SBOM repositories, ensuring prompt resolution throughout SaaS and cloud domains.

Collaboration & Documentation: Engage with Threat Intelligence, Engineering, and Product Security teams to align and enhance security protocols. Create documentation including playbooks, detection rules, and methodologies for optimum operational efficacy and knowledge dispersion.

Qualifications:

Experience: A minimum of 3 years in security operations, particularly within scale-up settings. Knowledge of Web3 and blockchain security is crucial, with an understanding that working on blockchain-specific risks may involve collaboration with the Donjon Team.

Technical Skills: Proficiency in SIEM tools (e.g., Sekoia) and the development of detection logic is essential. Skill set extends to EDR platforms like SentinelOne, and familiarity with threat-hunting strategies such as IOC management. Profound expertise in SaaS security tools (e.g., Google Workspace) and IAM systems (e.g., OKTA). Experience with vulnerability management tools (Wiz) and cloud security fundamentals.

Soft Skills: Demonstrated analytical and problem-solving skills alongside a proactive approach to security issues. Clear and effective communication abilities, conducive to collaborating with cross-functional teams. An eagerness for continuous learning and knowledge sharing.

Benefits Package:

Equity: Receive stock options enabling you to partake in our growth and success.

Flexibility: Enjoy the perks of a hybrid work policy.

Social: Engage in our annual company events as well as frequent social gatherings, snack provisions, and beverages.

Medical: Avail comprehensive health insurance offering extensive coverage for medical, dental, and vision care.

Well-being: Access personal development opportunities, coaching sessions, and fitness benefits through our designated partners.

Vacation: Generous paid leave, providing five weeks per year in addition to national holidays and RTT days.

High-tech: Gain access to high-performance office equipment and gadgets, including Apple products.

Transport: Be reimbursed for part of your preferred mode of transport.

Discounts: Enjoy employee discounts on all our products.

We are committed to promoting a diverse and inclusive work environment, showing no bias based on gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Senior Security Operations Engineer (f/m)

Portland, United States
Portland, United States
Full time
Hybrid
We are dedicated to democratizing access to digital assets, ensuring security for all. Join us as we champion this cause.

Founded in 2014, we are a prominent global platform specializing in digital assets and Web3 solutions. A significant portion of the world’s crypto assets are safeguarded by our Ledger Nanos. With our headquarters based in Paris and Vierzon, our reach extends to offices in various countries including the US, UK, Switzerland, and Singapore. The Ledger team consists of over 700 professionals committed to developing a range of products and services that facilitate the secure acquisition, storage, exchange, growth, and management of crypto assets. Our Ledger hardware wallets have seen substantial success, with over 7 million units sold across 200 countries.

At our core, we embody values that set us apart – pragmatism, audacity, commitment, trust, and transparency. Discover firsthand how our employees shape the essence of our work.

Role Overview

As a Senior Threat Hunter & Automation Engineer, we are looking for an expert with substantial experience in dynamic, scale-up environments to bolster and optimize our security operations.

In this position, you will primarily focus on enhancing security monitoring, detection, and response capabilities, with a special emphasis on refining detection logic within our SIEM (Sekoia). We seek a candidate with proficiency in securing SaaS platforms, Google Workspace, and IAM (e.g., OKTA) to contribute to enhancing the scalability and efficiency of our security tools and processes.

This role demands hands-on technical expertise suited for individuals who excel in fast-paced environments, with a strong background in cloud and SaaS security.

Key Responsibilities

Develop, implement, and refine detection rules within the SIEM (Sekoia) to enhance threat detection accuracy and minimize false positives. Collaborate with the Threat Intelligence team to integrate CTI (Cyber Threat Intelligence) seamlessly into detection workflows.

Monitor and analyze security events utilizing Sekoia (SIEM) and SentinelOne (EDR), ensuring swift identification and mitigation of threats. Lead technical investigations and coordinate with stakeholders to effectively resolve security incidents.

Manage and reinforce SaaS applications, specifically focusing on Google Workspace, to ensure configurations align with top-notch security practices.

Administer and optimize IAM systems like OKTA, implementing robust access control policies and automating user lifecycle management.

Enhance automation workflows utilizing tools like GitHub Actions to streamline detection and response processes.

Identify, prioritize, and address vulnerabilities in cloud and SaaS environments using specialized tools like Wiz and SBOM registries.

Collaborate closely with Engineering, Infrastructure, and GRC teams to harmonize security practices with organizational objectives. Offer technical guidance and support to team members to ensure compliance with industry best practices.

Create and maintain playbooks, runbooks, and documentation for detection logic and incident response.

Qualifications

Professional Experience: A minimum of 7 years in security operations, preferably within scale-up environments, emphasizing SaaS platforms and cloud infrastructure. Demonstrated hands-on experience in developing detection logic for SIEM tools such as Sekoia and Splunk.

Technical Skills: Proficient in configuring and managing SIEM tools, specializing in custom detection logic and rule optimization. Expertise in EDR (e.g., SentinelOne), IAM systems (e.g., OKTA), SaaS security (e.g., Google Workspace), and sound knowledge of vulnerability management tools like Wiz and cloud security best practices.

Soft Skills: Strong analytical capabilities for incident investigation and threat analysis are essential. Outstanding collaboration and communication skills to effectively work across diverse teams.

Benefits

Working Schedule: Monday to Friday, standard working hours, hybrid work model (2 days in the office per week).

Training: Access to training and hands-on experience in one of the most rapidly developing industries.

Equity: Equity participation through stock options to share in the company's success and growth.

Flexibility: Hybrid work policy in place.

Medical: Comprehensive health insurance coverage including medical, dental, and vision care.

Well-being: Personal development, coaching, and fitness services are available through our partners.

Vacation: 20 days of paid leave annually.

Retirement: Retirement plan options with an employer match.

High-Tech Setup: Access to high-performance office equipment and gadgets, including Apple products.

Transportation: Ledger provides reimbursement for a portion of your chosen transportation expenses.

Employee Discounts: Enjoy employee discounts on all our products.

We are staunch supporters of diversity and equality, offering equal opportunities for all individuals regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Accounts Payable Specialist

Paris, France
Paris, France
Full time
Hybrid

Company Overview: We aim to provide universal access and security in the realm of digital assets. Established in 2014, Ledger serves as a prominent platform for digital assets and Web3, safeguarding over 20% of the world's crypto assets via Ledger Nanos. Headquartered in locations including Paris, Vierzon, the UK, US, Switzerland, and Singapore, Ledger boasts a team exceeding 500 professionals dedicated to creating an array of products and services that allow individuals and businesses to securely acquire, store, exchange, augment, and oversee crypto assets. Notably, Ledger has sold over 6 million units of their Ledger hardware wallets across 200 countries. At Ledger, we embrace distinctive values such as Pragmatism, Audacity, Commitment, Trust, and Transparency which resonate in our workplace culture.

* Reporting to the Accounting Director within the Finance department, the following responsibilities are to be undertaken:

Responsibilities

Accounts Payable:

Reconciliation of invoices and purchase orders

Registering invoices

Compiling payment batches

Conducting lettering

Contributing to monthly and annual closings

Analyzing and overseeing accounts

Expense Reports:

Verifying expense reports

Handling the accounting and preparation of payments, along with lettering

Providing support with fee declarations

Qualifications

Minimum of 2 years of experience in Accounts Payable

Degree (BTS, DUT, or equivalent)

Proficient in Excel

Possesses rigor and analytical capabilities

Exhibits strong communication and team collaboration skills

Proficient in English and French

Experience with Netsuite is advantageous

Benefits Offered

Equity: Stock options to be part of Ledger's growth journey

Flexibility: Hybrid work approach

Social: Annual company outing and frequent social events

Medical: Comprehensive health insurance coverage

Well-being: Opportunities for personal development and fitness initiatives

Vacation: Five weeks of paid leave annually, in addition to national holidays

High-Tech: Access to top-notch office equipment and gadgets

Transportation: Ledger reimburses part of commuting costs

Discounts: Employee discount benefits on Ledger products

We stand as an equal opportunity employer promoting diversity and inclusivity, irrespective of distinctions in gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Customer Support Specialist - German & English Speaking (copy)

London, United Kingdom
London, United Kingdom
Full time
Hybrid
We are dedicated to democratizing the world of digital assets, making it accessible and secure for everyone.

Join our cause.

Established in 2014, Ledger is the leading global platform for digital assets and Web3. Our Ledger Nanos secure over 20% of the world's crypto assets. With headquarters in Paris and Vierzon, and offices in various countries, Ledger boasts a team of 500+ professionals working on a range of products and services that empower individuals and organizations to securely purchase, store, exchange, grow, and manage crypto assets. Our Ledger hardware wallets line has already sold over 6 million units across 200 countries.

At Ledger, we uphold core values that define us: Pragmatism, Audacity, Commitment, Trust, and Transparency. Get insights on how our team influences our work directly from our employees.

Ledger prioritizes customer satisfaction, focusing on building solutions based on user feedback to enhance our products continually. As a member of the Customer Support team, your primary responsibility will be to act as the crucial link between customers and the Ledger team, delivering prompt and effective technical support to ensure customer contentment.

Customer inquiries will pertain to Ledger products and services and will necessitate patience and empathy to cater to customers at different stages of their learning journey. Support will cover a range of product and service issues, including transaction problems, connectivity troubleshooting, RMAs, and more.

Your Responsibilities:

Strive to ensure customer contentment and respond to daily customer queries

Articulate your communication clearly and succinctly: document service tickets effectively and follow up to ensure resolutions

Identify repetitive support patterns and product performance concerns, offering timely feedback to our product team

Collaborate in diminishing common support queries by recommending enhancements to our knowledge base articles, FAQs, and other support materials to enable customers to self-serve effectively

Engage in support escalations as needed to ensure prompt issue resolution as per SLAs for technical products

Effectively collaborate and communicate with various teams and departments, such as R&D, Legal, and Marketing

Take part in external events globally

Maintain a continuous learning approach – to stay updated about cryptocurrencies and Ledger's products. Stay at the forefront of the rapidly evolving crypto industry

Requirements:

Prior customer support experience or customer-facing role

Strong "Customer First" mindset

Curiosity or interest in cryptocurrencies and/or blockchain ecosystems

Exceptional written and verbal English and German language skills

Ability to understand hardware and software products and analyze technical or factual information

Proficient in using Google Docs, Sheets, Slides, Forms, as well as Microsoft Excel and PowerPoint

Familiarity with Zendesk or Salesforce is advantageous

Benefits:

Ownership: We value our employees and offer stock options to share in the company's growth

Flexibility: Hybrid work policy

Social Connection: Regular social events, snacks, and beverages at our Holborn office

Health Coverage: Comprehensive health insurance encompassing medical, dental, and vision care

Well-being: Personal development initiatives, coaching, and fitness programs with our partners

Time Off: 28 days of paid annual leave, along with national holidays

Technology: Access to high-performance office equipment and gadgets, including Apple products

Transportation: Ledger provides reimbursements for your preferred mode of transportation

Discounts: Employee discount on all Ledger products

We are an equal opportunity employer, embracing diversity and inclusion across all aspects without discrimination based on gender, ethnicity, religion, sexual orientation, social status, disability, or age.

QA SDET

Paris, France
Paris, France
Full time
Hybrid
We are dedicated to enhancing accessibility and security in the digital asset world and invite you to be part of our mission.

Established in 2014, Ledger serves as the global hub for digital assets and Web3. Our Ledger Nanos secure over 15% of the world's crypto assets. With a team of more than 600 professionals spread across key locations, we develop a range of products and services, including the popular Ledger hardware wallets, which have garnered significant adoption worldwide.

At Ledger, our core values include Pragmatism, Audacity, Commitment, Trust, and Transparency, defining our unique approach to our work.

As a Software Development Engineer in Test (SDET) within Ledger, you will collaborate with QA Automation Engineers to craft tools and practices allowing product squads to manage test automation and uphold deliverable quality independently.

Key Responsibilities:

Developing tools to enhance quality assurance processes throughout the Software Development Life Cycle (SDLC).

Establishing and sustaining workflows for Continuous Integration and Continuous Delivery (CI/CD) pipelines.

Crafting test automation frameworks and driving their implementation.

Devising and executing strategies for effective automation testing.

Integrating automated testing within Quality Assurance norms.

Facilitating workshops and pair-programming activities with various teams.

Engaging with product squads to convey improvement strategies, share experiences, best practices, and lessons learned.

Desired Qualifications:

Proficient in developing test automation solutions with TypeScript.

Experience in web automation testing frameworks like Playwright, Detox, or Selenium.

Competency in front-end and back-end testing tools and methodologies.

Sound understanding of development processes, design patterns, and programming principles.

Track record of designing workflows and constructing CI/CD pipelines.

Solid analytical skills and adept at problem-solving.

Collaborative team player with outside-the-box thinking.

Keen to innovate and stay updated on emerging trends for business advancement.

Exceptional communication skills in English (both written and spoken).

Additional Skills (Preferred):

Background in blockchain products testing and automation.

Knowledge of Java.

Well-versed in various programming languages.

Familiarity with AWS, Docker containers, and Kubernetes.

Proficiency in French (bonus).

Perks and Benefits:

Stock options for all employees.

Hybrid work policy for flexibility.

Team bonding events and social gatherings.

Comprehensive health insurance coverage.

Personal development opportunities with fitness coaching.

Generous paid leave and holidays.

Access to top-notch office equipment and gadgets.

Transportation reimbursement.

Employee discounts on company products.

Ledger is an equal opportunity employer, fostering diversity and inclusivity across all aspects.

Senior Staff Front-end Engineer

Paris, France
Paris, France
Full time
Hybrid
We are focused on democratizing access to digital assets and ensuring their security globally, aiming to make them accessible to everyone. Founded in 2014, Ledger is a prominent player in the world of digital assets and Web3. We safeguard over 20% of the world's crypto assets through our Ledger Nanos. Headquartered in Paris and Vierzon, with additional international offices, Ledger boasts a team of over 700 professionals dedicated to developing diverse products and services. Our goal is to empower individuals and businesses to securely buy, store, exchange, grow, and manage crypto assets. Notably, our Ledger hardware wallets have seen substantial global adoption, with over 7 million units sold in 200 countries.

Embodying values such as Pragmatism, Audacity, Commitment, Trust, and Transparency, our passionate workforce is what drives our success. Watch our team members speak about their impactful contributions.

Ledger has devised Ledger Live, a comprehensive application designed to manage all blockchain-backed assets. The application, developed using React.js for both Desktop and Mobile platforms, supports various blockchains, cryptocurrencies, and NFTs. It integrates DApps and offers an SDK for third-party integration, all backed by our hardware wallets that Ledger Live seamlessly manages. The development of this application involves multiple teams, each focusing on specific software components.

In order to expand sustainably, we are in search of a talented Staff Front-End Engineer to join our Wallet Experience business unit. As part of the Live Hub squad, you will specialize in building and maintaining the user interface (UI) flows for portfolio and account management.

Key Responsibilities:

Lead the technical aspect of desktop and mobile development for Ledger Live Applications.

Collaborate closely with developers, QA specialists, designers, and product teams within Ledger Live.

Proactively propose technical solutions and implement features using industry best practices for testing.

Engage in code reviews and ensure the quality of Ledger's UI/UX framework.

Mentor team members, fostering technical growth, and maintaining high standards within the team.

Engage exclusively on Open Source projects located in our shared repository.

Share knowledge within Ledger and the broader community.

Qualifications:

Minimum of 5 years of software development experience as an Engineer.

Demonstrated curiosity and a positive attitude conducive to collaborative teamwork.

Proficient in JavaScript and TypeScript.

Strong background in React.js development, tools, and libraries.

Knowledgeable about testing strategies and industry UI/UX practices.

Preferred Skills:

Experience with React Native and Electron.

Familiarity with Web3 concepts and technical stacks.

Background in maintaining a library of shared components.

Benefits: We offer a range of benefits to ensure your well-being and professional growth:

Equity options.

Hybrid work policy.

Company outings, social events, and well-stocked snacks.

Comprehensive health insurance coverage.

Personal development opportunities and fitness partnerships.

Generous paid leave.

Access to premium office equipment and gadgets.

We are committed to equality and do not discriminate based on gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Staff Front-end Engineer

Montpellier, France
Montpellier, France
Full time
Hybrid
We are dedicated to providing accessibility and security for digital assets globally, and we invite you to join us in our mission. Established in 2014, Ledger is a leading platform for digital assets and Web3, with over 20% of the world's crypto assets secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with additional offices in the UK, US, Switzerland, and Singapore, Ledger boasts a team of more than 900 professionals committed to developing products and services that empower individuals and businesses to securely engage with crypto assets. Our Ledger hardware wallets lineup has seen immense success, with over 6 million units sold in 200 countries.

At Ledger, our values of Pragmatism, Audacity, Commitment, Trust, and Transparency are at the core of everything we do. Our employees embody these values to drive our work forward.

Ledger has developed "Ledger Live," an application designed to manage all blockchain-backed assets. The application is powered by React.js (Electron on Desktop and React Native on Mobile) and supports multiple blockchains, coins, NFTs, and integrates with DApps, while offering an SDK for third-party integration. With Ledger Live, users can manage their assets securely with the backing of our hardware wallets. The application is the result of collaboration among multiple teams, each focusing on specific areas of software development.

To support our continuous growth, we are seeking a Senior Front-End Engineer to join the Wallet Experience business unit. In the Live Hub squad, you will lead the development and maintenance of portfolio and account management UI flows.

Your responsibilities include:

Overseeing desktop and mobile development of Ledger Live Applications from a technical perspective.

Working collaboratively with developers, QA, designers, and product teams within Ledger Live.

Providing technical solutions, showcasing initiative.

Developing features using best practices, from unit to end-to-end testing.

Participating in code reviews to ensure quality.

Ensuring the quality of Ledger's UI/UX framework.

Mentoring team members and fostering technical growth.

Contributing to Open Source projects within our monorepo.

Sharing knowledge within the Ledger team and the larger community.

We seek individuals with:

Minimum 5 years of experience in software development.

A positive attitude and curiosity to collaborate effectively.

Proficiency in JavaScript and TypeScript.

Strong experience in React.js development and related tools.

Knowledge of testing strategies and UI/UX practices in software development.

Preferred qualifications:

Experience with React Native and/or Electron.

Familiarity with Web3 topics and technical stacks.

Experience in managing shared component libraries.

Benefits:

Stock options for all employees.

Flexibility with a hybrid work policy.

Regular social events and company outings.

Comprehensive health insurance coverage.

Personal development, coaching, and fitness programs.

Generous paid leave and holidays.

High-quality office equipment and technology access.

Transportation reimbursement.

Employee discounts on company products.

We are an equal opportunity employer that values diversity and inclusion.

Workplace Security Services Manager

Paris, France
Paris, France
Full time
Office
Job Summary:

Ledger is a global platform dedicated to making digital assets and Web3 accessible and secure for individuals and businesses. With offices around the world, Ledger has a team of over 700 professionals committed to developing products and services that facilitate the secure handling of crypto assets, including their popular Ledger hardware wallets.

Ledger Workplace is focused on creating and maintaining exceptional work environments for its employees to thrive. Currently, they are seeking an experienced individual to join the team as Workplace Security Services Manager. In this role, you will be responsible for overseeing workplace safety and security services and ensuring their efficient implementation.

Key Responsibilities:

Establish and enforce security policies, protocols, and procedures.

Manage security services provider contracts to ensure high-quality services and adherence to contractual obligations.

Conduct regular security audits and assessments to identify areas for improvement and address emerging threats.

Develop and oversee workplace building safety, fire, and evacuation protocols and drills.

Implement KPIs and monitoring processes to maintain service quality standards.

Cultivate a comprehensive security culture within the company and enhance security awareness among employees through training programs.

Qualifications:

Bachelor's degree in Security or Risk Management.

Required certifications in SSIAP 2 and 3, SST, etc.

Minimum of 7 years of experience in Security Operations in an international setting.

Proficiency in English.

Strong knowledge of IGH, ERP CDT, and local security regulations.

Sound understanding of security protocols, risk management, and emergency response planning.

Experience with security technology and systems, such as CCTV, access control, surveillance, and fire systems.

Benefits:

Stock options for employees to share in the company's success.

Hybrid work policy offering flexibility.

Annual company outing and frequent social events.

Comprehensive health insurance coverage.

Fitness programs and personal development opportunities.

Generous paid leave, including national holidays.

Access to high-quality office equipment.

Transportation reimbursement.

Employee discount on Ledger products.

Staff Software Architect

Paris, France
Paris, France
Full time
Hybrid

We are on a mission to democratize access to digital assets and ensure their security on a global scale. Ledger, established in 2014, is a prominent entity in the digital asset and Web3 ecosystem. We safeguard over 20% of the world's crypto assets through our Ledger Nanos, with headquarters in Paris and Vierzon. Our international presence extends to offices in the UK, US, Switzerland, and Singapore, supported by a diverse team of 700 professionals.

Ledger thrives on core values such as Pragmatism, Audacity, Commitment, Trust, and Transparency. With a strong focus on quality design, we are now seeking dedicated individuals to join our Engineering Architecture team. This team plays a pivotal role in ensuring the integrity of our B2C and B2B products, while also steering the development of innovative features.

Your primary role will revolve around enhancing Ledger Vault through practical, hands-on involvement, offering critical support to engineering teams, and driving technological advancements within our stack. You will collaborate closely with Product and Engineering teams in envisioning and implementing new features, proactively addressing technical debt, and championing best engineering practices.

Responsibilities:

Demonstrate deep technical expertise in Ledger Vault, providing frontline assistance to engineering teams.

Support product and engineering ventures in concept development and design phases.

Spearhead tech initiatives to refine our stack, mitigate technical liabilities, and ensure engineering best practices.

Act as a subject matter expert, lending hands-on guidance to engineering squads on pivotal topics.

Lead explorations of innovative terrain, focusing on applicable Ledger solutions.

Requirements:

Minimum 6 years of hands-on experience in technical design, development, testing, and delivery.

Proficiency in back-end and algorithm development across various technological realms (e.g., blockchain, low-level device interaction).

Skilled in web back-end stacks like Python and node.js, along with multiple application development frameworks.

Ability to collaborate effectively with internal teams in goal setting, project planning, and deliverables.

Strong team player, possessing excellent interpersonal skills for seamless cross-functional cooperation.

Exceptional presentation and written communication skills, supported by an engineering degree.

Preferred Skills:

Track record in open-source platforms or contributions and experience in Embedded Software development.

Proficiency in additional Ledger backend stacks and languages like Python, Scala, and related frameworks.

Familiarity with HSMs, functional programming languages such as Scala, GraphQL, and a background in cryptography and security practices.

Enthusiasm for understanding the mechanics of blockchain at a deep level and unraveling complex systems.

Benefits:

Equity: Stock options align your success with ours as we progress.

Flexibility: Embrace a hybrid work model that fits your lifestyle.

Social Inclusion: Join annual company outings, social events, and enjoy snacks and drinks.

Health Insurance: Comprehensive coverage includes medical, dental, and vision care.

Wellness Support: Access personal development, coaching, and fitness programs.

Leave Entitlement: Enjoy five weeks of paid leave annually, along with national holidays and RTT days.

High-Tech Setup: Avail state-of-the-art office equipment, including Apple products.

Transport Reimbursement: Ledger supports part of your commuting expenses.

Discounts: Benefit from employee discounts on all our products.

We are committed to fostering a diverse and inclusive work environment, promoting equality for all individuals irrespective of gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Senior Scala Software Engineer

Paris, France
Paris, France
Full time
Hybrid
Founded in 2014, Ledger is a leading global platform for digital assets and Web3, with a specialized focus on enhancing accessibility and security for all users. The company's diverse team, spread across locations in Paris, Vierzon, UK, US, Switzerland, and Singapore, is dedicated to developing innovative products and services that empower individuals and organizations to securely engage with crypto assets.

The Backend Blockchain Team at Ledger is responsible for creating and maintaining core Ledger blockchain infrastructure, transactional data services, and indexing layers. Utilizing Scala for backend services and tooling, the team of passionate Engineers emphasizes functional programming to ensure the development of robust and scalable platforms. Regular knowledge-sharing and community involvement through meetups, conferences, and open-source contributions are also core aspects of the team culture.

In this role, you will play a vital part in:

Developing highly resilient and high-performance services to support Ledger's products.

Leveraging functional programming concepts with Scala (Typelevel stack).

Administering extensive and performance-sensitive PostgresSQL deployments.

Managing a large number of blockchain nodes in a scalable manner.

Conducting performance evaluations to pinpoint inefficiencies and enhance overall service performance.

Ensuring the delivery of top-tier software through rigorous testing, documentation, and demonstration protocols.

Establishing monitoring systems to identify unforeseen failures and anomalies.

Implementing CI/CD practices for secure deployment workflows.

The ideal candidate will possess:

Proficiency in backend services programming within a transactional context.

Strong knowledge of relational database systems, SQL, and Linux operating systems.

The ability to collaborate effectively in a rapidly evolving environment, demonstrating autonomy and a proactive learning approach.

Experience with continuous integration and deployment solutions, as well as containerization and cloud deployments.

An interest in cryptocurrencies and a willingness to engage with blockchain technology.

A passion for team collaboration, continuous learning, and sharing knowledge through various avenues.

Highlights of the benefits package offered by Ledger include:

Stock options to allow employees to share in the company's growth and success.

Hybrid work policy for flexibility.

Annual company outings, social events, and wellness initiatives.

Comprehensive health insurance coverage and wellness programs.

Generous paid leave, including vacation days and RTT days.

Access to state-of-the-art office equipment and technology.

Transportation reimbursement and employee discounts on products.

Ledger promotes a diverse and inclusive workplace, welcoming individuals of all backgrounds and identities.

Sales Lead - North America & LATAM

United States
United States
Full time
Remote
We are dedicated to making digital assets accessible and secure worldwide and invite you to be a part of our mission.

Established in 2014, we are a leading global platform for digital assets and Web3, with over 900 professionals across various locations globally. Our focus is on developing products and services that enable individuals and companies to securely manage crypto assets, including our successful Ledger hardware wallets.

We pride ourselves on embodying unique values such as Pragmatism, Audacity, Commitment, Trust, and Transparency, shaping the work culture within the company.

As a Sales Lead, your responsibility will involve leading the North America & LATAM regions, expanding business operations, and devising a sales strategy to maintain our market leadership position.

Responsibilities:

Revenue Maximisation

Manage and enhance existing partnerships like BestBuy, ensuring continued satisfaction and exploring collaboration opportunities

Negotiate favorable trade terms and foster Ledger as a key strategic partner

Support partners in brand promotion, enhancing traffic acquisition, and maintaining Ledger's brand voice

Business Growth

Spearhead business expansion in Latin America by identifying and establishing relevant retail channels

Strategic Planning and Implementation

Develop and execute a sales strategy for the region in coordination with internal teams to ensure successful implementation

Monitor business performance, undertake data-driven initiatives, and optimize processes to enhance daily operations, communication, and reporting

Web3 Expertise: Stay informed about the latest industry updates and significant stakeholders

Requirements:

Bachelor’s degree in Business, Marketing, Sales, or related field

Minimum of +7 years experience in sales, focusing on retail partnerships in the consumer electronics sector

Proven track record in negotiating and finalizing partnership deals with online and offline retailers

Strong knowledge of the consumer electronics retail landscape in the US and ability to identify emerging trends

Excellent communication and negotiation skills, proficient in building professional relationships at all organizational levels

Self-motivated with a results-oriented approach and capability to work autonomously

Willingness to travel for meetings, trade shows, and industry events

Passion for technology, with an interest in cryptocurrencies and blockchain as a nice-to-have

Proficiency in English; Spanish or Brazilian Portuguese proficiency is advantageous

Perks:

Equity options to share in the company's success

401k retirement plan with employer match

Remote-friendly work policy

Personal development opportunities, internal talks, technical meetups, and hackathons

Comprehensive health insurance coverage for medical, dental, and vision care

Employee discounts on the company's products

Access to high-performance office equipment and gadgets, including Apple products

Regular social events, snacks, and refreshments

We are an inclusive employer that values diversity and does not discriminate based on gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Customer Support Specialist - Russian & English Speaking

Paris, France
Paris, France
Full time
Hybrid
We are dedicated to democratizing access to digital assets and ensuring their security for all. Join us on this important mission.

Established in 2014, Ledger serves as the global platform for Web3 and digital assets. Our Ledger Nanos secure over 20% of the world's crypto assets. With offices in various countries, we have a team of over 500 professionals working on innovative products and services to enable individuals and businesses to securely manage, trade, and store crypto assets. Ledger's hardware wallets have reached over 6 million units sold in 200 countries.

At Ledger, we embody core values like Pragmatism, Audacity, Commitment, Trust, and Transparency. Our company thrives on being customer-centric and constantly seeks feedback to enhance our offerings.

As a part of the Customer Support team, your primary responsibility will be to serve as the initial point of contact between customers and the Ledger team. You will deliver prompt and effective technical support to ensure customer satisfaction. Queries will revolve around Ledger products and services, necessitating empathy and patience to assist customers at all stages of their learning curve.

Your responsibilities:

Ensure customer satisfaction through timely responses to inquiries

Provide clear and concise communication, documenting service tickets and ensuring issues are resolved

Recognize recurrent support patterns and product issues, offering insights to the product team

Recommend enhancements to knowledge base articles and support materials to reduce common inquiries

Collaborate with various teams such as R&D, Legal, and Marketing to resolve escalated support issues

Engage in global events and stay abreast of crypto trends and Ledger products

Desired qualifications:

Previous experience in customer support or customer-facing roles

Dedication to a "Customer First" approach

Strong interest in cryptocurrencies and blockchain technology

Excellent English and Russian verbal and written communication skills

Ability to understand hardware and software products and evaluate technical data

Proficiency in Google Docs, Sheets, Slides, and Microsoft Excel and PowerPoint

Experience with Zendesk or Salesforce is a plus

Benefits for you:

Stock options to align your success with the company's growth

Hybrid work policy for flexibility

Social events, snacks, and beverages

Comprehensive health insurance coverage

Personal development opportunities, coaching, and fitness programs

Five weeks of annual paid leave, in addition to national holidays

Access to high-performance office equipment and gadgets

Transportation reimbursement and employee discounts on products

We are committed to being an equal opportunity employer, embracing diversity and inclusivity across gender, ethnicity, religion, sexual orientation, social status, disability, and age.

Customer Support Specialist - Chinese & English Speaking

Paris, France
Paris, France
Full time
Hybrid
Founded in 2014, Ledger is a leading global platform in the field of digital assets and Web3 technology. Our team of more than 900 professionals is dedicated to developing innovative products and services that enable individuals and companies worldwide to securely manage their crypto assets. We are headquartered in Paris and Vierzon, with additional offices in the UK, US, Switzerland, and Singapore.

At Ledger, we are committed to putting our customers first and continuously improving our products based on their feedback. As a valuable member of the Customer Support team, you will serve as the vital link between our customers and our company, ensuring prompt and effective technical assistance to enhance customer satisfaction.

Your role will involve addressing customer inquiries related to Ledger products and services, requiring a patient and empathetic approach to support clients at every stage of their experience. From resolving transaction issues to troubleshooting connectivity problems and handling RMAs, your responsibilities will cover a wide range of customer support tasks.

Your Responsibilities:

Prioritize customer satisfaction by addressing daily inquiries effectively.

Ensure clear communication by documenting service tickets and following up to ensure resolution.

Identify recurring support trends and product issues to provide feedback for product improvement.

Contribute to enhancing self-service options by suggesting improvements to knowledge base articles and FAQs.

Collaborate with various internal departments like R&D, Legal, and Marketing to address support escalations promptly.

Stay updated on industry trends and developments in the cryptocurrency world and Ledger's product offerings.

Requirements:

Previous experience in customer support or a customer-facing role.

Strong customer-focused attitude.

Interest in cryptocurrencies and blockchain technology.

Excellent written and verbal communication skills in English and Chinese.

Ability to analyze technical data and learn about hardware/software products.

Proficiency in tools like Google Docs, Google Sheets, Google Slides, Google Forms, and Microsoft Excel PPT.

Experience with Customer Experience Management Platforms like Zendesk or Sprinklr is a plus.

Benefits:

Stock options granted to employees to align with the company's success.

Hybrid work policy for flexibility.

Social events, snacks, and beverages for a vibrant work culture.

Comprehensive health insurance coverage, including medical, dental, and vision care.

Personal development opportunities, coaching, and fitness programs.

Generous paid time off, including five weeks of annual leave, national holidays, and rest and relaxation days.

Access to high-performance office equipment and gadgets.

Transportation reimbursement and employee discounts on products.

We are committed to creating an inclusive workplace where diversity is celebrated, and all individuals are treated equally regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age.

Senior Manager Developer Relations

Paris, France
Paris, France
Full time
Hybrid
We are dedicated to democratizing digital assets and ensuring their security for everyone. If you are passionate about this mission, we invite you to be part of our team. Ledger, established in 2014, functions as a global platform for digital assets and Web3, safeguarding over 25% of the world’s crypto assets through our Ledger Nanos.

Headquartered in Paris and Vierzon, with offices in various locations globally, Ledger boasts nearly 600 professionals committed to creating products and services that enable individuals and organizations to securely manage crypto assets, including the acclaimed Ledger hardware wallets sold in 180 countries. We embrace core values such as Pragmatism, Audacity, Commitment, Trust, and Transparency.

In alignment with our goal of fostering an open platform, Ledger is currently seeking an individual to fill the Head of Developer Relations role. This position is pivotal and entails working closely with developers, driving engagement, and building awareness around Ledger's platform. The Head of Developer Relations will lead the DevRel team in engaging, inspiring, and educating developers. The ideal candidate will collaborate with our engineering team, possessing strong communication skills, a flair for writing, and a sociable nature.

Responsibilities

Lead a global team of developer advocates and technical educators to cultivate a strong technical community.

Formulate and execute strategies to enhance developer engagement with and integration of Ledger Live.

Supervise developer content marketing initiatives, encompassing various channels such as blog posts, web copy, email campaigns, newsletters, events, and podcasts.

Manage the developer journey from the website, documentation, to tools, ensuring a cohesive experience.

Develop compelling product demonstrations, tutorials, and videos for promotional purposes.

Organize external events like hackathons to engage the developer community.

Manage and improve communication channels for developers, such as Slack, Discord, Discourse, and others.

Gather, analyze, and disseminate developer insights to product and engineering teams.

Collaborate with marketing and sales teams to effectively launch new services, features, and enhancements through the developer community.

Explore innovative strategies to better serve the Ledger technical community.

Requirements

Possess 10+ years of experience in building and managing community programs within Developer Relations, Technical Community Management, or related domains.

Excellent interpersonal skills with the ability to effectively communicate and build relationships both in written and verbal forms.

Proven track record of employing an analytical and data-driven approach in nurturing communities.

Experience in handling challenging community situations with empathy, sound judgment, and diplomacy.

Understanding blockchain technology, security concepts, and relevant communities is highly advantageous.

Familiarity with coding is preferred.

Benefits

Stock options for employees to share in the company's success.

Hybrid work policy for flexible work arrangements.

Enjoy annual company outings, social events, and on-site snacks.

Comprehensive health insurance coverage including medical, dental, and vision care.

Personal development opportunities, coaching, and fitness programs.

Generous paid time off, inclusive of holidays and additional rest days.

Access to cutting-edge office equipment and tech gadgets.

Transportation reimbursement program.

Employee discount on Ledger products.

Firmware Applications Engineer

Paris, France
Paris, France
Full time
Hybrid
*

We focus on ensuring accessibility and security in the digital asset world and invite you to be part of our mission.

Founded in 2014, Ledger is a global digital assets and Web3 platform with a significant share securing crypto assets globally through our Ledger Nanos. Join our team headquartered in Paris and Vierzon with additional offices in the UK, US, Switzerland, and Singapore, comprising over 550 professionals creating diverse products and services. We help individuals and companies securely engage with crypto assets through our Ledger hardware wallets, with over 5 million units sold across 180 countries.

At Ledger, we uphold values that define us: Practicality, Boldness, Dedication, Trust, and Transparency. Check out our Origins video for more insight.

To support Ledger's expansion, we seek a new team member to contribute to the embedded firmware team responsible for the hardware wallets’ Operating System and related applications.

Applications for our hardware wallet range cover cryptocurrency support, key management, and security protocols such as PGP, SSH, U2F, among others. Ledger Live offers over 150 apps.

Responsibilities

Develop and maintain secure applications on our operating system.

Enhance our application development framework.

Ensure application quality through testing and documentation.

Deploy new applications to Ledger Live.

Assist third-party developers.

Key Collaborations:

Work closely with the OS team for SDK advancements.

Coordinate with the Security team for software threat analysis and fixes.

Engage with the Product team for requirement prioritization.

Collaborate with the Customer Success team for user issue resolution.

Active involvement in the developer community.

Desired Qualifications

Degree in Computer Science, Engineering, or related field.

Proficiency in Embedded C software development.

Strong communication skills.

Experience in Python programming.

Basic knowledge of cryptography.

Interest in software and hardware security vulnerabilities and mitigation measures.

Additional Points of Interest

Familiarity with blockchain technology.

Proficiency in Rust software development.

Benefits:

Equity: Receive stock options to share in our mutual success as we expand.

Flexibility: Enjoy a hybrid work policy.

Social: Join company outings and regular social events.

Healthcare: Avail comprehensive health insurance coverage.

Wellness: Access personal development, coaching, and fitness programs.

Time Off: Benefit from paid leave, holidays, and rest days.

Technology: Access high-performance office equipment and gadgets.

Transport: Ledger contributes to your transportation expenses.

Discounts: Enjoy employee discounts on our products.

We are an equal opportunity employer, committed to diversity and inclusion for everyone regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age.

_ _

Senior Software Engineer - Ledger Connectivity

Full time
Hybrid
We're making the world of digital assets accessible and secure for everyone. Join the mission.
Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a team of more than 900 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 6 millions units already sold in 200 countries. 
At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Hear from our employees how they shape the work we do here.
Your mission
shape the future of our Web3 platform by contributing to the challenge of the ambitious Ledger Connectivity Team by holding up tools and libraries such as the Wallet API, Wallet Sync and Connect Kit. Those libraries are consumed both internally by Ledger and externally by developers crafting Live apps integrated inside Ledger Live
Immerse yourself in this crucial role, playing a vital part in making Ledger a key contributor to drive the global digital assets and cryptocurrency ecosystems
Bring your expertise in the JavaScript and Web3 ecosystems to innovation and solve complex and challenging problems. Your knowledge of modern JavaScript practices and comprehension of state managers and asynchronous handling in JavaScript will help streamline our services and ensure optimal performance
Besides implementing solutions, you will be involved in working with cross-functional teams, helping on the development and optimisation of our Blockchain architecture, and fostering a functional programming approach to create an efficient, maintainable and side-effect-limited codebase

QA Engineer - Vault

Paris, France
Paris, France
Full time
Office
We're making the world of digital assets accessible and secure for everyone. 
Join the mission.
Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 15% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team of more than 700 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 5 millions units already sold in 180 countries. 
At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Have a look at our Origins video here.
The QA Engineer will work to validate current and future functionalities. Working closely with the QA Expert/Lead and developers to identify possible test scenarios, evaluate the need for more extensive testing methods and participate in the development of the team into agile testing methodology.
Your mission
Elaborate, maintain and implement detailed test plans, help define acceptance criteria for different scenarios.
Provide complete and detailed analysis of failing tests to help engineering teams understand better the corrective actions to be implemented.
Assess risk from test results and alert in time the squad of potential issues.
Ensure good communication with different stakeholders through thorough and well structured reports.
Apply extensive testing methodologies to assure quality of our products.
Being able to create/apply extensive exploratory testing to identify possible risks.
Engage squad team in agile testing methodology, sharing knowledge and being able to create debate on current practices.
Work with QA automation team to create specifications and acceptance criteria for test scenarios & tools.
Be active in the use of automated testing solutions 
What we’re looking for
5+years of experience in software quality assurance
Good knowledge of Unix commands
Team work spirit, great organizational and communication skills
Fluent English is a must
Experience/knowledge in blockchain and IoT technology is appreciated
Proficient in black box, grey box testing approaches
Good knowledge of development processes, agile methodology.
Experience with AWS, Docker containers
Engineering degree

Channel Marketing Intern

Paris, France
Paris, France
Full time
Office
We're making the world of digital assets accessible and secure for everyone. 
Join the mission. 
Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a team of more than 700 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 6 millions units already sold in 200 countries. 
At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Hear from our employees how they shape the work we do here. 
This role is part of the Wholesale team, within the wider Consumer Sales team. You will report into the Channel Marketing Manager, supporting them in creating and delivering best in class retail activations. 
 
Duration: 6 months
Start date: interns can start any time from November through to January 2024
Your mission:
Assist in the planning and execution of marketing activation plans with our top tier retailers all around the world
Assist in the planning and execution of offline expansion via POS implementation
Monitor, keep track and analyse marketing activities (promotions, online & offline communication campaigns, etc.)
Optimise and globally harmonise product presentations online & offline 
Support in the organisation of trade shows and events in all geographies
Coordinate with marketing and design teams to develop retail guidelines for new products and service launches
Stay up to date on the latest industry news to help bring web3 to traditional retail
What we're looking for:
Previous experience in marketing - prior internships in Consumer Electronics or tech is a plus
Strong influencing and interpersonal skills - you will work in close collaboration with internal & external partners
Excellent organisational skills, and the ability to manage multiple streams of work
Analytical skills with the capacity to present data in a compelling manner 
Fluency in English
Someone with an interest in crypto

Data Protection Legal Counsel

Paris, France
Paris, France
Full time
Office
We're making the world of digital assets accessible and secure for everyone. Join the mission. 
Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 25% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team of almost 1000 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 5 millions units already sold in 180 countries. At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Have a look at our Origins video here.
To improve our compliance with privacy regulations around the world, we are looking for a Data Protection Legal Counsel, motivated to join our dynamic Ledgers’ Data Protection Office and experience an in-house legal environment in a diverse and fast-moving high technology-focused environment.
Your main responsibilities will be the following :
Participate in the definition and the implementation of the group’s privacy compliance program for all B2C and B2B products and services.
Support contract negotiations with 3rd party vendors regarding privacy issues. 
Take part in the privacy and security risk assessment carried out for our new vendors and maintain the mapping of all data flows in order to identify risks and take mitigation measures.
Play a key support role across the team and step on matters where the business needs assistance on critical projects (e-commerce, products, B2B, HR, back office, marketing, customer support…).
Draft any process, template and guideline necessary to improve Ledger privacy practices.
Supervise the processing of customer and employee data requests and contribute to its automation.
Raise privacy awareness among our employees, in particular by developing our Privacy & Security Champions network. 
Ensure a technological and legal watch to anticipate future regulations and uses of personal data. 
Supervise the intern of the team.

B2C Legal Intern

Paris, France
Paris, France
Full time
Office
We're making the world of digital assets accessible and secure for everyone. Join the mission. 
Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 25% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team of almost 1000 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 5 millions units already sold in 180 countries. 
At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Have a look at our Origins video here.
To support our Business in day to day challenges we are looking for a Legal Intern, motivated to join our dynamic Ledger B2C Legal Team and experience an in house legal environment in a diverse and fast-moving high technology-focused environment. In this role you will have the opportunity to support Ledger’s B2C business across a broad range of areas and assist on various important activities across the entire legal team.
Your main responsibilities will be:
Assist on contract management-related and other critical legal processes, third-party on-boarding checks and other administrative tasks.
Draft and negotiate different contracts across a broad range of areas including marketing, sales, procurement, IP licensing and general commercial engagements with third parties.
Support key projects and assist on the launch of new products and services.
Perform legal research tasks.
Assist on disputes and contentious matters.
Depending on the legal team and business needs, you will be prepared to jump in and support across a wide range of areas in an industry that is fast-paced and constantly evolving.
What we are looking for:
You are a trainee lawyer and / or have a DJCE / Master II (BAC+5) in business law or new technologies / multimedia law (ideally with a focus on commercial law, financial law, technology law or distribution law).
You already have previous meaningful internship experience in commercial law.
Background in data privacy and IP law is a big plus.