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Profile
Swissborg
Website
swissborg.comNumber of employees
Not specified
Locations
United States
Markets
Description
Dedicated to democratising wealth management by making it fun, fair and community-centric. Join us in building a new era of wealth management!
Preferred payment options
Swissborg
Payments Officer
Estonia +2
Estonia +2
Full time
Remote
SwissBorg is focused on redefining wealth through various investment experiences for its rapidly growing community. With over 790,000 verified users and $1.4 billion in assets held, SwissBorg offers a platform for buying cryptocurrencies, earning yield, diversifying portfolios, and accessing exclusive investment opportunities.
The company is seeking a dedicated individual to ensure a seamless user experience for depositing and withdrawing funds. The role involves managing payment-related tasks efficiently, accurately, and promptly.
Responsibilities:
Become an expert in payment-related activities.
Process manual transactions in adherence to regulatory standards and internal procedures.
Supervise daily card operations and conduct transaction monitoring.
Manage chargeback and dispute cases to achieve timely resolutions.
Stay updated on SwissBorg's payments and services landscape.
Propose innovative solutions for enhancing workflows and back-office operations.
Collaborate with product teams for feedback and testing of new features.
Ensure compliance with internal and external payment regulations.
Collaborate with compliance to combat fraud effectively.
Resolve payment-related issues promptly.
Support the onboarding of new team members.
Assist in setting and monitoring KPIs for growth and improvement.
Contribute to special projects as required.
Work on a rotating shift basis.
Requirements:
Minimum of a Bachelor's Degree in a relevant field.
Prior experience in payments processing is essential.
At least 3 years of experience in card operations, payments, or related areas.
Familiarity with payment networks like Mastercard, Visa, etc., is advantageous.
Understanding of various payment systems, software, and international standards is beneficial.
Knowledge of payment gateways, processing, and compliance requirements.
Strong interest in digital assets and blockchain technologies.
Previous experience in FinTech or financial services is advantageous.
Preferably 2-4 years of experience in a high-growth startup environment.
Why Apply:
Opportunity to contribute to shaping the future of finance.
Learn from experts across finance, engineering, AI, psychology, and business.
Meritocratic system with BORG bonuses.
Flexibility in working hours.
Generous annual leave.
Provided with a MacBook and cutting-edge tech stack.
Engage with continuous learning and development opportunities.
Participate in annual company and team retreats.
SwissBorg values diversity, encouraging applications from individuals with varying backgrounds and perspectives as it fosters an inclusive and innovative culture.
Prior knowledge regarding the SwissBorg product is crucial for applicants - explore the application, blog, and company updates for a better understanding of the company.
Swissborg
Product Designer
Milan, Italy +3
Milan, Italy +3
Full time
Remote
At SwissBorg, we are committed to redefining wealth by offering a range of investment experiences through our app that has garnered over 790,000 verified users. We provide access to the best prices and liquidity for buying over 90 cryptocurrencies with 16 fiat currencies. Users can earn yield, diversify portfolios with themed crypto bundles, and access exclusive investment opportunities. With assets exceeding $1.4 billion in the app and more than 51,000 premium users, our community continues to grow rapidly. Join us in reshaping the finance industry, stretching boundaries, and altering how people manage their wealth. Regardless of your location or portfolio value, SwissBorg equips you with top-notch tools to learn about digital currencies and efficiently manage your wealth.
We are on the lookout for a creative individual who can contribute significantly to our team as a Product Designer. In this role, you will be instrumental in the design of our flagship app and related services, focusing primarily on creating an exceptional onboarding experience for users from initial download to active community engagement.
What you'll do:
Collaborate with a Product Manager and other stakeholders to design seamless end-to-end user experiences.
Engage closely with development teams to ensure seamless communication and accurate implementation of design requirements.
Analyze user feedback diligently to enhance existing features continuously.
Contribute to maintaining design consistency by adhering to our internal Design System.
If you're interested, here's an approximate profile that might fit the bill based on experience:
4-6 years of product design experience with a successful track record in consumer-facing tech products.
Proficiency in designing digital products from ideation to implementation and experience with quality control.
A passion for or knowledge of cryptocurrencies is a prerequisite.
Familiarity with mobile-first products and understanding of iOS and Android platforms is advantageous.
Required Skills:
Proficient in digital design and prototyping tools, particularly with a focus on Figma.
Strong comprehension of UX and UI principles to simplify complex technical information for users.
adept at conveying technical aspects of investment processes in a user-friendly manner.
Ability to generate multiple design concepts and transform them into functional and visually appealing solutions.
Solid attention to detail matched with adaptability in a fast-paced, high-growth environment.
Basic understanding of Design Systems and Developer Handoff to facilitate collaboration between design and development teams.
Strong communication and presentation skills to confidently articulate design decisions to team members and stakeholders.
Fluency in English is a must for effective communication in our diverse work setting.
Desirable Traits:
Focus on user needs and impact, coupled with engaging in substantial user research for solutions.
Willingness to seek collaboration with team members and embrace constructive feedback.
Capacity to prioritize tasks effectively and take ownership of assigned responsibilities.
Commitment to maintaining high standards of quality in designing, guaranteed by meticulous attention to detail.
Considering applying? Here are some convincing reasons to consider:
Opportunity to contribute to the development of an aspirational company.
Learn from an eclectic mix of experts in various fields such as finance, engineering, AI, psychology, and business.
Expect fair merit-based BORG bonuses.
Flexible work hours for enhanced work-life balance.
Enjoy 25 working days of vacation plus local holidays.
Provided with a MacBook and state-of-the-art tech tools to facilitate optimal work performance.
Join the annual company and team retreats for exciting experiences.
Embark on a continuous journey of learning and development.
Even if you don't meet all the requirements listed, we encourage you to apply as you may possess skills that would benefit us. SwissBorg is committed to embracing diversity as we believe it drives the best outcomes through varied perspectives and backgrounds. We are dedicated to promoting openness, curiosity, and inclusivity to create a culture where diverse teams can innovate and excel. We encourage applications from all individuals.
To ensure your readiness for our team, we urge you to familiarize yourself with our product by testing the app, staying updated on the latest blog developments, and monitoring our Careers and social media for regular updates.
We are on the lookout for a creative individual who can contribute significantly to our team as a Product Designer. In this role, you will be instrumental in the design of our flagship app and related services, focusing primarily on creating an exceptional onboarding experience for users from initial download to active community engagement.
What you'll do:
Collaborate with a Product Manager and other stakeholders to design seamless end-to-end user experiences.
Engage closely with development teams to ensure seamless communication and accurate implementation of design requirements.
Analyze user feedback diligently to enhance existing features continuously.
Contribute to maintaining design consistency by adhering to our internal Design System.
If you're interested, here's an approximate profile that might fit the bill based on experience:
4-6 years of product design experience with a successful track record in consumer-facing tech products.
Proficiency in designing digital products from ideation to implementation and experience with quality control.
A passion for or knowledge of cryptocurrencies is a prerequisite.
Familiarity with mobile-first products and understanding of iOS and Android platforms is advantageous.
Required Skills:
Proficient in digital design and prototyping tools, particularly with a focus on Figma.
Strong comprehension of UX and UI principles to simplify complex technical information for users.
adept at conveying technical aspects of investment processes in a user-friendly manner.
Ability to generate multiple design concepts and transform them into functional and visually appealing solutions.
Solid attention to detail matched with adaptability in a fast-paced, high-growth environment.
Basic understanding of Design Systems and Developer Handoff to facilitate collaboration between design and development teams.
Strong communication and presentation skills to confidently articulate design decisions to team members and stakeholders.
Fluency in English is a must for effective communication in our diverse work setting.
Desirable Traits:
Focus on user needs and impact, coupled with engaging in substantial user research for solutions.
Willingness to seek collaboration with team members and embrace constructive feedback.
Capacity to prioritize tasks effectively and take ownership of assigned responsibilities.
Commitment to maintaining high standards of quality in designing, guaranteed by meticulous attention to detail.
Considering applying? Here are some convincing reasons to consider:
Opportunity to contribute to the development of an aspirational company.
Learn from an eclectic mix of experts in various fields such as finance, engineering, AI, psychology, and business.
Expect fair merit-based BORG bonuses.
Flexible work hours for enhanced work-life balance.
Enjoy 25 working days of vacation plus local holidays.
Provided with a MacBook and state-of-the-art tech tools to facilitate optimal work performance.
Join the annual company and team retreats for exciting experiences.
Embark on a continuous journey of learning and development.
Even if you don't meet all the requirements listed, we encourage you to apply as you may possess skills that would benefit us. SwissBorg is committed to embracing diversity as we believe it drives the best outcomes through varied perspectives and backgrounds. We are dedicated to promoting openness, curiosity, and inclusivity to create a culture where diverse teams can innovate and excel. We encourage applications from all individuals.
To ensure your readiness for our team, we urge you to familiarize yourself with our product by testing the app, staying updated on the latest blog developments, and monitoring our Careers and social media for regular updates.
Swissborg
Legal Intern
Lausanne, Switzerland
Lausanne, Switzerland
Full time
Hybrid
At SwissBorg, we are on a mission to create innovative investment experiences that empower individuals to redefine their wealth. We have a thriving community of over 790,000 verified users, offering a seamless platform to trade 90+ cryptocurrencies across 16 fiat currencies. Our users can earn yield, diversify their holdings with crypto bundles, and access exclusive alpha investment opportunities. With assets exceeding $1.4 billion and over 51,000 premium users, SwissBorg is rapidly evolving.
Join us in reshaping the future of finance, trailblazing new possibilities, and revolutionizing wealth management for people worldwide, from any location with portfolios of any size. We invite you to collaborate and pioneer change together.
What Your Role May Encompass:
Facilitating document requests such as official submissions to governing bodies
Managing internal documentation including contracts, legal paperwork, and deadlines
Acquiring physical signatures when required
Handling incoming and outgoing mail, including customs clearance processes and managing shipping logistics
Miscellaneous administrative tasks as needed
Qualifications We Seek:
Educational or professional background in Administration, Human Resources, Legal, or similar field
Proficiency in French and English
Competency in Microsoft Office applications
Meticulous attention to detail
Interest and knowledge in crypto and web3 technology
Ability to work on-site at least 3 days a week
Perks of Joining Us:
Empowerment to contribute to the growth of a dynamic enterprise
Learning opportunities from experts in finance, engineering, AI, psychology, and business operations
Rewards through our meritocratic BORG bonus system
Flexibility in working hours
Generous vacation and holiday allowances
Supply of cutting-edge tech tools including a MacBook
Participation in annual company and team gatherings
Ongoing avenues for personal and professional development
If you are inspired by our job description but feel you do not meet every criterion, we still encourage you to apply. Your unique skill set might be exactly what we are seeking.
At SwissBorg, we value and champion diversity, as we recognize that diverse perspectives enhance innovation. We promote an inclusive environment driven by openness and curiosity, fostering a culture where varied teams generate superior products and groundbreaking ideas. We welcome applications from individuals from all backgrounds.
Familiarizing yourself with our product is essential for potential team members. Please ensure to explore our blog for updates, and stay informed with our company by following our Careers Page, LinkedIn, and X for regular updates.
Join us in reshaping the future of finance, trailblazing new possibilities, and revolutionizing wealth management for people worldwide, from any location with portfolios of any size. We invite you to collaborate and pioneer change together.
What Your Role May Encompass:
Facilitating document requests such as official submissions to governing bodies
Managing internal documentation including contracts, legal paperwork, and deadlines
Acquiring physical signatures when required
Handling incoming and outgoing mail, including customs clearance processes and managing shipping logistics
Miscellaneous administrative tasks as needed
Qualifications We Seek:
Educational or professional background in Administration, Human Resources, Legal, or similar field
Proficiency in French and English
Competency in Microsoft Office applications
Meticulous attention to detail
Interest and knowledge in crypto and web3 technology
Ability to work on-site at least 3 days a week
Perks of Joining Us:
Empowerment to contribute to the growth of a dynamic enterprise
Learning opportunities from experts in finance, engineering, AI, psychology, and business operations
Rewards through our meritocratic BORG bonus system
Flexibility in working hours
Generous vacation and holiday allowances
Supply of cutting-edge tech tools including a MacBook
Participation in annual company and team gatherings
Ongoing avenues for personal and professional development
If you are inspired by our job description but feel you do not meet every criterion, we still encourage you to apply. Your unique skill set might be exactly what we are seeking.
At SwissBorg, we value and champion diversity, as we recognize that diverse perspectives enhance innovation. We promote an inclusive environment driven by openness and curiosity, fostering a culture where varied teams generate superior products and groundbreaking ideas. We welcome applications from individuals from all backgrounds.
Familiarizing yourself with our product is essential for potential team members. Please ensure to explore our blog for updates, and stay informed with our company by following our Careers Page, LinkedIn, and X for regular updates.
Swissborg
People Operations Intern
Lausanne, Switzerland
Lausanne, Switzerland
Full time
Hybrid
At SwissBorg, the focus is on creating a range of investment opportunities to redefine wealth and transform the way individuals manage their financial assets. The app has a substantial user base, offering competitive prices and liquidity for purchasing a wide range of cryptocurrencies. Users can avail interest on their holdings, diversify their investments with themed crypto bundles, and access exclusive alpha investment opportunities. The growing community has over $1.4 billion in assets and thousands of premium users.
This is an opportunity to be part of an innovative team shaping the future of finance and pushing boundaries. Regardless of location or portfolio size, SwissBorg equips individuals with top-notch tools for digital asset management.
Here are some key responsibilities:
Mail Management: Handling inbound and outbound mail, including scanning and organizing documents.
Document Preparation: Ensuring accurate completion and organization of documents for various entities.
Shipment Preparation: Following standard procedures to prepare DHL shipments.
Correspondence: Managing basic communication with external parties as required.
Office Organization: Maintaining a tidy office space for team and visitor use.
Supply Management: Ordering and managing office supplies and pantry items.
Equipment Management: Tracking the cleanliness and functionality of office equipment.
Newcomer Welcome: Preparing welcome vouchers for new staff.
Monthly Celebrations and Updates: Organizing events to foster team motivation.
Cleaning Staff Coordination: Managing cleaning schedules and overseeing cleaning for office events.
Preferred qualifications include:
Background or experience in Administration, HR, Legal, or related fields.
Fluency in French and English.
Proficiency in Microsoft Office.
Exceptional attention to detail.
Self-driven with the ability to work independently.
On-site availability for at least 3 days per week.
The perks of applying include the freedom to help build the company, learning from skilled professionals, a merit-based bonus system, flexible work hours, generous vacation allowance, a MacBook and high-quality tech stack, annual retreats, and continuous learning opportunities.
Diversity is embraced at SwissBorg, as varied perspectives and backgrounds are recognized for driving better outcomes. The company is committed to fostering inclusivity and encourages applications from diverse candidates.
Familiarizing yourself with the product is essential, and you are encouraged to explore the app, blog, and company updates to align with SwissBorg's goals and culture.
This is an opportunity to be part of an innovative team shaping the future of finance and pushing boundaries. Regardless of location or portfolio size, SwissBorg equips individuals with top-notch tools for digital asset management.
Here are some key responsibilities:
Mail Management: Handling inbound and outbound mail, including scanning and organizing documents.
Document Preparation: Ensuring accurate completion and organization of documents for various entities.
Shipment Preparation: Following standard procedures to prepare DHL shipments.
Correspondence: Managing basic communication with external parties as required.
Office Organization: Maintaining a tidy office space for team and visitor use.
Supply Management: Ordering and managing office supplies and pantry items.
Equipment Management: Tracking the cleanliness and functionality of office equipment.
Newcomer Welcome: Preparing welcome vouchers for new staff.
Monthly Celebrations and Updates: Organizing events to foster team motivation.
Cleaning Staff Coordination: Managing cleaning schedules and overseeing cleaning for office events.
Preferred qualifications include:
Background or experience in Administration, HR, Legal, or related fields.
Fluency in French and English.
Proficiency in Microsoft Office.
Exceptional attention to detail.
Self-driven with the ability to work independently.
On-site availability for at least 3 days per week.
The perks of applying include the freedom to help build the company, learning from skilled professionals, a merit-based bonus system, flexible work hours, generous vacation allowance, a MacBook and high-quality tech stack, annual retreats, and continuous learning opportunities.
Diversity is embraced at SwissBorg, as varied perspectives and backgrounds are recognized for driving better outcomes. The company is committed to fostering inclusivity and encourages applications from diverse candidates.
Familiarizing yourself with the product is essential, and you are encouraged to explore the app, blog, and company updates to align with SwissBorg's goals and culture.
Swissborg
German Customer Service Agent
Estonia +3
Estonia +3
Full time
Remote
At SwissBorg, the goal is to create diverse investment opportunities that transform how people perceive wealth. The platform boasts over 790,000 verified users, offering competitive prices and liquidity for purchasing over 90 cryptocurrencies with 16 fiat currencies. Users can earn yields, diversify portfolios through themed crypto bundles, and access exclusive alpha investment prospects. With assets exceeding $1.4 billion and a community of over 51,000 premium users, SwissBorg is rapidly expanding.
Join the team to contribute to shaping the future of finance, pushing boundaries, and revolutionizing wealth management practices globally. Whether located in Austria or Taiwan, and irrespective of portfolio size, SwissBorg equips individuals with top-notch tools for learning and effective wealth management in digital currencies.
Amid our business growth, SwissBorg extends an opportunity for a CS Agent to join the Community Success team. If you possess German-language skills, a helpful nature, and value understanding others, this could be your chance to be part of a progressive financial era.
Responsibilities:
Familiarize yourself with the product and the world of cryptocurrency.
Interact with the platform and Crypto Challenge app to better connect with users.
Provide exceptional customer service in German and English via email, calls, or chat.
Adhere to a rotating 24/7 shift schedule.
Manage daily responsibilities efficiently, including occasional projects.
Collaborate effectively within the team to support the community.
Relay important feedback and report bugs to relevant channels.
Communicate promptly with users in German and English as needed.
Requirements:
Must be fluent in both English and German; knowledge of French, Spanish, or other languages is advantageous.
Experience in a customer-centric environment.
Ability to actively listen and thoroughly comprehend inquiries.
Skill in resolving user concerns effectively.
Comfortable adapting to evolving work environments.
Empathetic, tolerant, and skilled in finding mutually beneficial solutions.
Proficient in time management, proactive thinking, and problem-solving.
Interest in FinTech and proficiency in technology.
Capacity for autonomous task completion with minimal supervision.
Bonus: Understanding of the Blockchain ecosystem.
Reasons to Apply:
Opportunity to contribute to company growth.
Learn from experts across varied disciplines.
Benefit from a merit-based bonus system.
Enjoy flexible working hours.
Receive a comprehensive vacation package and local holiday benefits.
Provide a MacBook and cutting-edge tech for optimum productivity.
Participate in annual company and team retreats for networking and growth opportunities.
Access continuous learning and development paths.
If you resonate with our vision and feel aligned with our environment but don’t meet all requirements, we encourage you to apply – your unique skills could greatly benefit the team. SwissBorg celebrates diversity, acknowledging that varied perspectives enhance product development and innovation. All applications are welcome!
Join the team to contribute to shaping the future of finance, pushing boundaries, and revolutionizing wealth management practices globally. Whether located in Austria or Taiwan, and irrespective of portfolio size, SwissBorg equips individuals with top-notch tools for learning and effective wealth management in digital currencies.
Amid our business growth, SwissBorg extends an opportunity for a CS Agent to join the Community Success team. If you possess German-language skills, a helpful nature, and value understanding others, this could be your chance to be part of a progressive financial era.
Responsibilities:
Familiarize yourself with the product and the world of cryptocurrency.
Interact with the platform and Crypto Challenge app to better connect with users.
Provide exceptional customer service in German and English via email, calls, or chat.
Adhere to a rotating 24/7 shift schedule.
Manage daily responsibilities efficiently, including occasional projects.
Collaborate effectively within the team to support the community.
Relay important feedback and report bugs to relevant channels.
Communicate promptly with users in German and English as needed.
Requirements:
Must be fluent in both English and German; knowledge of French, Spanish, or other languages is advantageous.
Experience in a customer-centric environment.
Ability to actively listen and thoroughly comprehend inquiries.
Skill in resolving user concerns effectively.
Comfortable adapting to evolving work environments.
Empathetic, tolerant, and skilled in finding mutually beneficial solutions.
Proficient in time management, proactive thinking, and problem-solving.
Interest in FinTech and proficiency in technology.
Capacity for autonomous task completion with minimal supervision.
Bonus: Understanding of the Blockchain ecosystem.
Reasons to Apply:
Opportunity to contribute to company growth.
Learn from experts across varied disciplines.
Benefit from a merit-based bonus system.
Enjoy flexible working hours.
Receive a comprehensive vacation package and local holiday benefits.
Provide a MacBook and cutting-edge tech for optimum productivity.
Participate in annual company and team retreats for networking and growth opportunities.
Access continuous learning and development paths.
If you resonate with our vision and feel aligned with our environment but don’t meet all requirements, we encourage you to apply – your unique skills could greatly benefit the team. SwissBorg celebrates diversity, acknowledging that varied perspectives enhance product development and innovation. All applications are welcome!