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Toku

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Locations
United States
Description
We look for people who have (or are intentional about getting) experience working in an early-stage startup where priorities may shift quickly and the role may go beyond what is in the job description, and who are excited about having an influence over product development and company’s growth trajectory.
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Founding Marketing Manager

United States
United States
Full time
Remote
We are looking to bring onboard our first full-time marketing team member whose primary focus will be on content marketing. You will collaborate directly with the founders to drive our content strategy.

The role involves working closely with the founders to craft engaging, data-backed content aimed at educating our target audience, establishing our authority within the industry, and generating interest in our services. Collaboration with various teams will be essential to create and distribute content in line with our sales funnel, marketing objectives, and overall company vision.

Key Responsibilities

Enhance existing content by identifying opportunities for growth and optimization.

Develop a detailed content roadmap in coordination with the founders to support the company's sales and marketing goals, with a focus on educating the audience about EOR services, token grant administration, and compliance issues.

Create content that caters to all stages of the buyer's journey, from building awareness to facilitating the decision-making process.

Position Toku as a thought leader in the EOR and token grant administration sectors, producing insightful articles, webinars, white papers, and case studies.

Generate content addressing industry trends, regulatory shifts, and significant challenges related to token payroll, tax compliance, and token-based compensation models.

Collaborate with internal subject matter experts (in payroll, tax, legal) to craft authoritative and thought-provoking content.

Utilize data-driven insights to develop content that attracts qualified leads and drives prospects through the sales funnel.

Optimize content for SEO to enhance organic search visibility, with a focus on targeted keywords associated with EOR, payroll, token grants, and cryptocurrency-oriented firms.

Create high-quality, compelling content spanning blog posts, case studies, white papers, landing pages, email campaigns, and social media content.

Design and manage content calendars to ensure consistent and timely content delivery across various platforms.

Monitor and provide reports on key content marketing metrics such as traffic, engagement levels, lead conversions, and SEO rankings.

Qualifications

3-5 years of marketing experience within SaaS or FinTech industries.

Demonstrated success in B2B product launches and marketing.

Strong competency in generating scalable marketing content.

Excellent communication skills and ability to thrive in a fast-paced work environment.

Compensation & Benefits

Remote-first work culture

Flexible work hours

Competitive salary and benefits package

Equity opportunities

Apple laptop included

International Payroll Lead/Analyst (Spain)

Spain
Spain
Full time
Remote
About Toku

Toku is a cutting-edge global compensation and employment platform specializing in real-time tax calculations, unified global API for employment solutions, and processing non-cash compensation such as stock or token grants effectively.

Toku has established itself as a crucial partner for crypto companies and their legal advisors in token generation events (TGE) and launches. Its flagship product, Token Grant Administration (TGA), manages token cap tables and has quickly gained billions in on-platform value since its launch.

Toku received a $20 million investment from a group led by Blockchain Capital, showcasing the industry's confidence in its approach.

Position Overview

Toku seeks an experienced payroller to support the Payroll team in day-to-day payroll tasks and strategic projects. The ideal candidate will excel in setting up processes, entities, and best practices independently while managing regular payroll functions effectively.

Duties and Responsibilities

Coordinate with internal stakeholders to gather and organize payroll data for processing

Prepare and submit payroll data through various methods in multiple countries

Engage with payroll providers to ensure accurate and timely payroll processing and address any issues that arise

Validate and reconcile payroll data promptly to ensure compliance and accuracy in employee payments

Act as the primary point of contact for payroll inquiries from internal and external parties

Maintain up-to-date records, processes, and procedures for efficient payroll management

Facilitate the implementation of new country payrolls and smooth transitions between providers

Troubleshoot and resolve payroll issues efficiently from start to finish

Provide support as needed to cover for absences or additional workload

Minimum Qualifications

Minimum three years of Spanish payroll experience

Proficient in payroll processing and compliance best practices

Strong attention to detail and numerical skills

Ability to work independently and collaboratively with internal and external partners

Excellent organizational and time management skills with adaptability to change

Fluent in Spanish and English with strong communication skills

Proactive problem-solving skills with critical thinking abilities

Proficiency in Excel and Google Sheets

Additional Preferred Qualifications

Additional language proficiency is a plus

Knowledge of payrolls outside of Spain is advantageous

Experience with crypto compensation is beneficial

Benefits and Compensation

Remote work available worldwide

Remote-first work culture

Flexible working hours

Competitive salary offered

Apple/Windows laptop provided

Toku is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Individuals of all backgrounds are encouraged to apply without regard to race, color, religion, gender, age, nationality, disability, veteran status, or other protected characteristics.

Global Payroll Manager

Australia +7
Australia +7
Full time
Remote
At our company, we specialize in cutting-edge global compensation and employment solutions, offering innovative features such as real-time tax calculations, a unified global API for employment needs, and the seamless processing of non-monetary compensation like stock or token grants.

We have become a vital ally for cryptocurrency firms and their legal advisors for token generation events (TGE) and launches. Our latest key offering, Token Grant Administration (TGA), is a system that manages token cap tables for founders, employees, and investors – quickly gaining billions in on-platform value since its launch.

We secured $20 million in funding from a consortium led by Blockchain Capital, in addition to backing from Protocol Labs, GMJP, OrangeDAO, Orrick, Reverie, Quantstamp, Next Web Capital, as well as notable angel investors such as the founders of Protocol Labs and Alchemy.

As the company grows rapidly, we are seeking a Global Payroll Manager to enhance customer relationships and efficiently manage payroll operations on a large scale. The main focus of this role is to ensure customer satisfaction and address any issues related to payroll, employment, token grants, and compliance on a global scale.

Our teams of Customer Success and Payroll experts are proficient in handling payroll and token grant matters, requiring proficiency in payroll management either in-house or with a payroll provider/EOR. This position involves blending foundational payroll knowledge with customer relationship management. The ideal candidate will guarantee payroll accuracy, compliance, and exceptional customer service.

Responsibilities

First point of contact for clients, addressing payroll-related inquiries and resolving routine issues.

Guide clients through the onboarding process to ensure a seamless transition to our payroll services.

Assist in resolving payroll discrepancies or errors, collaborating with internal teams and local partners for quick resolutions.

Escalate complex payroll or compliance issues to senior team members for prompt resolution and client communication.

Collaborate with various teams to uphold seamless customer experiences, address inquiries effectively, and meet customer needs.

Conduct regular customer check-ins to gauge satisfaction levels, identify areas for improvement, and offer best practice advice.

Aid in payroll processing, ensuring accurate wage calculations, deductions, and compliance with local regulations.

Work with stakeholders to guarantee correct payroll execution and adherence to country-specific laws, managing payroll submissions including salary adjustments, bonuses, and deductions.

Minimum Qualifications

Bachelor's degree in a related field or equivalent practical experience.

3+ years of experience in a payroll role, either in-house or with an external provider.

Proficiency in managing internal and external stakeholders, problem-solving, and maintaining relationships.

Strong written and verbal communication skills for effective customer engagement.

Customer-centric focus and a genuine desire to help clients succeed.

Strong problem-solving skills with a focus on delivering solutions.

Analytical mindset to utilize data for informed decisions and recommendations.

Self-motivated, proactive, independent worker who thrives in a dynamic environment.

Benefits and Compensation

Remote-first work culture.

Flexible working hours.

Competitive salary and equity.

Apple laptop provided.

We are an equal opportunity employer that values diversity in our team. We do not discriminate based on various factors and actively encourage candidates from all backgrounds to apply.

International Payroll Lead/Analyst (Germany)

Germany
Germany
Full time
Remote
About Toku:

At Toku, we specialize in a cutting-edge global compensation and employment platform, offering advanced features like real-time tax calculations, a unified global API for employment solutions, and seamless processing of non-cash compensations such as stock or token grants.

Toku has established itself as a crucial partner for crypto companies and their legal advisors in token generation events (TGE) and launches. Our latest flagship offering, Token Grant Administration (TGA), is a system for managing token cap tables that has rapidly grown from its launch in October to managing billions of dollars in on-platform value.

Toku secured $20 million in funding from a consortium led by Blockchain Capital, along with support from prominent angel investors and organizations. To learn more about Toku, please refer to the mentioned news outlets.

Roles and Responsibilities:

Collaborate with internal stakeholders to gather and organize payroll data before processing it with local software or submitting it to payroll providers.

Prepare data submissions to suppliers through different methods across multiple countries.

Engage with payroll providers to manage submissions and address related inquiries.

Ensure accurate and compliant payroll processing within specified timeframes for employees and third parties.

Act as the primary contact for queries from internal employees, external contributors, partners, and vendors.

Handle inquiries from various internal departments such as HR and finance, and maintain up-to-date records and procedures.

Implement new country payrolls effectively and in compliance with regulations.

Facilitate smooth transitions from current providers to new ones.

Employ problem-solving skills to address and resolve issues independently.

Provide assistance and support coverage when needed.

Minimum Qualifications:

Minimum of three years of solid German payroll experience.

Proficient in payroll processing practices with excellent attention to detail and numerical skills.

Ability to work autonomously, as part of a team, and in collaboration with external vendors.

Strong organizational and time management capabilities in an agile work environment.

Excellent verbal and written communication skills in German and English.

Proactive in problem-solving and critical thinking for future impact assessment.

Proficiency in Excel and Google Sheets.

Preferred Qualifications:

Additional languages proficiency would be advantageous.

Knowledge of payrolls beyond Germany is a plus.

Experience with crypto compensation.

Benefits and Compensation:

Remote work from anywhere in the world.

Remote-first work environment.

Flexible work hours.

Competitive salary offered.

Apple/Windows laptop provided.

Toku is dedicated to fostering diversity and inclusivity within our team, welcoming individuals from a wide range of backgrounds and experiences without any discrimination based on protected characteristics. Qualified applicants from underrepresented groups are strongly encouraged to apply. We recommend using Rezi.ai to evaluate resume quality before submitting an application.

Product Marketing Manager

United States
United States
Full time
Remote
About Toku:

Toku specializes in providing compliance infrastructure solutions for crypto companies to facilitate token and stablecoin salary payments, ensuring adherence to tax regulations at various levels. The company boasts a clientele that includes a significant portion of crypto firms featured on Robinhood.

With substantial backing of $26M from prominent investors such as Blockchain Capital and Naval Ravikant, Toku is expanding rapidly to meet the demand for compliance services in the ever-changing regulatory landscape.

As the Product Marketing Manager at Toku, your primary responsibilities will involve shaping our content strategy, establishing product positioning, and managing both inbound and outbound campaigns to establish our platform as the go-to compliance solution for crypto startups globally.

Key Responsibilities:

Product Mastery:

Gain a comprehensive understanding of Toku's suite of products, including EOR, PEO, payroll, and token grant administration, emphasizing their pivotal role in resolving compliance hurdles faced by crypto enterprises.

Develop precise and engaging messaging and positioning strategies tailored to our target audience.

Content Development:

Collaborate with the Toku leadership team to formulate and supervise the creation of high-quality content across platforms like Twitter, LinkedIn, blogs, whitepapers, reports, and newsletters.

Translate intricate compliance concepts into engaging content that resonates with startup founders and crypto teams.

Driving Inbound Growth:

Initiate content-centric campaigns aimed at boosting inbound leads through initiatives like downloadable reports, webinars, and educational threads.

Work closely with the sales team to produce impactful collateral such as one-pagers, presentations, and customer success stories.

Enhancing Toku's Ecosystem Image:

Engage with partners, media outlets, and event organizers to broaden Toku's visibility within the industry.

Identify and leverage prospects for partnerships, sponsorships, and establishing thought leadership through activities like webinars and panel discussions.

Performance Evaluation:

Monitor and assess the effectiveness of your content and campaigns, utilizing data-driven insights to optimize engagement, enhance lead generation, and drive revenue growth.

Qualifications:

4-8 years of experience in product marketing, content marketing, or growth marketing within the realm of B2B SaaS, fintech, or crypto industries.

Demonstrated proficiency in devising content strategies and delivering top-notch materials that inform and captivate audiences.

Genuine interest in crypto, compliance, stablecoins, and token ecosystems.

Exceptional written and verbal communication skills enabling the simplification of complex ideas for diverse audiences.

Track record of executing successful campaigns that led to business growth.

Past experience collaborating effectively with cross-functional teams to achieve collective goals.

Why Work at Toku:

Contribute to shaping the future landscape of crypto compliance in a critical regulatory phase.

Engage with innovative clients and renowned industry investors.

Join a rapidly growing startup catering to a market demand with a solid product-market fit.

Enjoy competitive compensation, equity benefits, and a flexible, remote-friendly work environment.

Director of Finance

Canada +1
Canada +1
Full time
Remote
Toku is a cutting-edge global compensation and employment platform that specializes in real-time tax calculations, unified global API solutions for employment, and streamlined processing of non-cash compensation like stock or token grants. Toku plays a vital role for crypto businesses and law firms during token generation events, offering robust services such as Token Grant Administration. With a recent successful funding round of $20 million, Toku has garnered significant attention in the industry.

Role Overview

We are seeking a skilled Finance leader to bolster the expansion of our intricate global financial framework. The Director of Finance will directly report to the CEO and collaborate closely with the company's founders. As a key contributor, you will oversee all finance functions, execute performance metrics set by the founders, and support the growth of Toku's EOR, payroll, and token grant operations.

This role demands hands-on involvement, requiring active participation in the day-to-day financial activities with the existing team. The ideal candidate will possess a strong background in managing international payrolls, adept at navigating diverse tax regulations, compliance standards, and reporting obligations across multiple jurisdictions. Success in this position will involve working in fast-paced scenarios to ensure precise and punctual payroll processing while addressing any related issues efficiently.

Key Responsibilities

Supervise end-to-end payroll operations for employees across 10+ countries, guaranteeing accuracy and timeliness.

Handle payroll submissions, encompassing wage calculations, deductions, bonuses, and corrections.

Collaborate with various stakeholders to ensure adherence to country-specific payroll regulations, labor laws, and tax guidelines.

Assist in implementing the token grant administration product alongside payroll systems.

Engage with tax advisors and legal teams to navigate intricate tax scenarios, including expatriate payroll and multi-country taxation.

Act as an expert resource on payroll matters for internal teams and external clients.

Produce comprehensive financial reports, conduct FP&A, and analyze payroll trends and variances.

Provide insights on payroll performance and recommend enhancements for improved efficiency.

Merge daily payroll processing with strategic projects focused on operational improvements.

Requirements

7-10 years of payroll experience, including 5 years managing multi-country payroll, preferably in an EOR environment.

Prior startup involvement is essential.

In-depth understanding of accounting principles and concepts.

Entrepreneurial spirit with a keen eye for growth opportunities.

Strong work ethic with a disposition for undertaking projects independently.

Preferred Qualifications

CPA certification.

Benefits and Compensation

Remote work culture.

Flexible work hours.

Competitive salary.

Equity options.

Apple laptop provided.

Toku is an inclusive employer committed to fostering a diverse team of individuals with varied backgrounds and experiences. We do not discriminate based on race, gender, religion, sexual orientation, age, or other legally protected characteristics. Applicants from all backgrounds are encouraged to apply.

Director of Token Payroll

United Kingdom +1
United Kingdom +1
Full time
Remote
Toku is a cutting-edge global compensation and employment platform that specializes in real-time tax calculations, offering a unified global API for employment solutions and the seamless processing of non-cash compensation. Our flagship product, Token Grant Administration (TGA), has quickly gained traction in the market, becoming a key tool for crypto companies and their legal partners during token generation events.

Backed by notable investors and with substantial growth, we are seeking a seasoned payroll leader to enhance and expand our global financial infrastructure. This role, reporting directly to the Head of Finance, presents a unique opportunity to oversee both fiat and crypto payroll operations while engaging directly with clients.

Responsibilities:

Manage payroll operations across EMEA and APAC regions for over 15 countries.

Collaborate with internal stakeholders to gather and organize payroll data according to the payroll calendar.

Review and reconcile payroll data promptly for accurate and compliant payments.

Maintain updated records and procedures to ensure payroll compliance across various jurisdictions.

Supervise payroll provider performance and ensure alignment of new country payrolls with business standards.

Address and resolve payroll issues efficiently, from identification to resolution.

Handle statutory filing requirements and stay informed on payroll compliance within your jurisdiction.

Act as the primary point of contact for payroll inquiries from internal and external parties.

Stay informed on global payroll regulations and tax laws, particularly in the context of cryptocurrency transactions.

Coordinate with Customer Success and Implementation teams for seamless client onboarding and support.

Requirements:

MBA, BS, or equivalent qualifications.

Over 7 years of financial management experience, with a focus on payroll operations and leadership.

In-depth knowledge of global payroll laws, tax regulations, and compliance standards.

Experience in fast-growing startups at different stages.

Proficiency in payroll regulations, accounting principles, and regulatory requirements.

Strong attention to detail, analytical skills, and organizational proficiency.

Excellent written and verbal communication skills in English.

Innovative thinking with a knack for identifying growth opportunities.

Ability to work independently and collaboratively in a remote and dynamic environment.

Previous experience in founding companies or leading side projects.

Nice to Have:

CPA certification.

Certified Payroll Professional (CPP) accreditation.

Benefits and Compensation:

Remote-first work culture.

Flexible working hours.

Competitive salary and equity packages.

Apple laptop provided.

Toku is dedicated to fostering a diverse and inclusive workplace and encourages individuals from all backgrounds to apply, irrespective of race, gender, sexual orientation, or other protected characteristics. We value diversity and aim to create a thriving environment for all team members.

Full-Stack Engineer

Brazil +3
Brazil +3
Full time
Remote
At Toku, we specialize in advanced global compensation and HR solutions, offering features such as real-time tax calculations and a unified global API for employment needs. Our expertise extends to processing non-cash rewards like stock grants efficiently. Collaborating with law firms and crypto firms for token generation events (TGE) has positioned Toku as a key partner in the industry.

Our cutting-edge product, Token Grant Administration (TGA), has quickly gained popularity, managing token cap tables, and showing significant value growth within a short period since its launch.

With substantial funding from various renowned entities, we have a dynamic and visionary team committed to innovation and excellence.

As a Full-Stack Engineer at Toku, you will play a pivotal role in shaping our user-centric products and contributing to our ambitious projects that drive our technological advancements and link virtual rewards to real-world systems effectively.

Key Responsibilities:

Collaborate closely with the sales and product teams to craft strategies and make informed decisions.

Maintain high coding standards, emphasize strong typing, and design efficient APIs.

Establish and document best practices to ensure scalability and technical excellence within the engineering department.

Strive to enhance existing processes and uphold Toku's technical standards.

Candidate Requirements:

4+ years of software engineering experience in a startup environment.

Proficiency in developing quality, maintainable code in a fast-paced, agile setting.

Demonstrated success in full project lifecycle involvement using a diverse range of technologies.

Proactive, autonomous approach with the skills to integrate different solutions effectively.

In-depth understanding of software engineering best practices and quality standards.

Track record in front-end and back-end system development, product launch, and scalability.

Exceptional teamwork, analytical, and problem-solving abilities, coupled with effective communication skills.

Strong initiative with a history of entrepreneurial endeavors considered a plus.

Availability during North America Time Zone hours.

Benefits & Compensation:

Remote-first work environment.

Flexibility in work hours.

Competitive salary and equity compensation.

Apple laptop for work purposes.

We are a diverse and inclusive employer, valuing a wide range of backgrounds and experiences to shape our team. Our commitment to equal opportunities drives us to welcome individuals regardless of race, gender, age, or other protected characteristics. Candidates from minority groups and underrepresented backgrounds are encouraged to apply.

Director of Customer Success

United States
United States
Full time
Remote
We are seeking a dynamic Director of Customer Success to lead our customer success team. Collaborating closely with our founders, you will oversee payroll processes involving token grants and craft our customer success strategy. Your primary goal will be to ensure our customers achieve their desired results by driving adoption, retention, and growth.

The ideal candidate is well-suited to a startup environment and is prepared to engage in day-to-day tasks to guarantee client satisfaction. It is essential to have a solid background in payroll, with a preference for experience managing payroll across multiple countries. This role presents significant opportunities for personal development and growth as we embark on an exciting new phase of our business.

Key Responsibilities:

Serve as the primary contact for clients, addressing payroll-related inquiries and resolving routine issues.

Guide clients through the onboarding process to ensure a seamless transition to our payroll services.

Troubleshoot payroll discrepancies or errors by collaborating with internal teams and local payroll partners for swift resolution.

Lead customer implementations and executive interactions.

Conduct Quarterly Business Reviews (QBRs), identify opportunities for customer growth, enhance product adoption, and drive customer retention.

Assist in processing employee payroll, ensuring accuracy in wage calculations, deductions, and compliance with local laws.

Coordinate with stakeholders to guarantee accurate and legally compliant payroll execution, including salary adjustments, bonuses, and deductions.

Handle day-to-day client issues efficiently, troubleshoot problems, and provide hands-on assistance.

Act as the main contact for key clients, addressing complex issues and meeting their requirements.

Collaborate with founders, engineering, product, finance, legal, and payroll teams to align customer success initiatives with other systems.

Support various projects and tasks as needed in our fast-paced startup setting.

Qualifications:

Minimum of 5 years of payroll experience.

Previous experience in a startup environment is a must.

Strong problem-solving skills and creative thinking ability.

Excellent written and verbal communication skills.

Eagerness to learn and a drive for success.

Benefits & Compensation:

Remote-first work culture.

Flexible working hours.

Competitive salary and benefits package.

Competitive equity.

Apple laptop provided.

Front-End Developer (UI Design System)

Brazil +3
Brazil +3
Full time
Remote
At Toku, we specialize in cutting-edge global compensation and employment solutions, offering advanced functionalities like real-time tax calculations and a unified global API for seamless processing of non-cash compensations such as stock or token grants.

Our innovative product, Token Grant Administration (TGA), has swiftly gained traction in the market as a token cap table management system, facilitating billions of dollars in on-platform value. We have secured significant funding from leaders in the industry, which reflects our commitment to growth and excellence.

We are seeking a talented Front-End Developer to spearhead the development and upkeep of our UI design system. This role entails leading the UI/UX efforts across all Toku products, involving tasks from building components using React.js to ensuring optimal performance and responsiveness on diverse platforms and devices. The ideal candidate will have a strong background in modern front-end technologies and a passion for driving innovation.

Responsibilities

Develop and deploy a scalable UI design system for Toku's web applications.

Collaborate with stakeholders to seamlessly integrate UI and APIs.

Construct components using React.js with a focus on performance and responsiveness.

Lead front-end architecture, ensuring adherence to best practices for scalability.

Translate design mockups into responsive web pages using TypeScript, HTML5, CSS3, and ES6+ JavaScript.

Optimize components for speed and accessibility, while maintaining code quality.

Stay abreast of evolving front-end technologies and incorporate them as needed.

Requirements

Minimum 5 years of experience as a front-end developer.

Proficiency in TypeScript, JavaScript (ES6+), HTML5, and CSS3.

Extensive hands-on experience with React.js and related libraries.

Strong familiarity with CSS methodologies for scalable and maintainable CSS.

Experience in design systems or component libraries like Material-UI or Ant Design.

Knowledge of build tools and package managers such as Webpack, Babel, npm/yarn.

Proficiency in version control systems, particularly Git.

Understanding of accessibility standards and optimization techniques.

Ability to work in an agile environment and collaborate effectively with cross-functional teams.

Nice to Have

Experience with design tools such as Figma, Sketch, or Adobe XD.

Understanding of CSS-in-JS libraries like Styled Components, Emotion.

Knowledge of performance testing and browser compatibility debugging.

Benefits

Competitive salary and comprehensive benefits package.

Flexible work hours with potential for remote work.

Opportunity to lead and impact front-end architecture in a flourishing product.

Toku is dedicated to promoting diversity and inclusivity within our team, welcoming individuals from varied backgrounds and experiences. Discrimination based on any legally protected characteristics is not tolerated, and we encourage applicants from underrepresented groups to apply. Please use Rezi.ai to ensure the quality of your resume before submission.

Operations and Process Specialist

Malaysia +1
Malaysia +1
Full time
Remote
About Toku

At Toku, we specialize in cutting-edge global compensation and employment solutions. Our platform offers the unique capabilities of instant tax calculations, a unified worldwide API for employment needs, and seamless handling of non-monetary compensation like stock or token awards.

Toku has emerged as an essential partner for cryptocurrency firms and their legal advisors during token generation events (TGE) and launches. One of our latest offerings, Token Grant Administration (TGA), a platform for managing token cap tables and records for founders, employees, and investors, has rapidly grown in value since its October debut.

With backing of $20 million from a consortium led by Blockchain Capital, our investors include prominent names such as Protocol Labs, GMJP, OrangeDAO, and angel investors like Juan Benet and Nikil Viswanathan.

About the role

We are in search of a committed Operations and Process Specialist to support our team. This individual will focus on maintaining efficient operational tasks, ensuring accuracy, and facilitating smooth processes in our core business operations.

Ideal candidates should be organized, process-driven, and excel in a collaborative team setting. They should strive for operational excellence and aim to become subject matter experts in operational processes as they progress.

Responsibilities

Support various operational tasks including data entry, system processing, and monitoring payslips, token grants, and vesting schedules.

Aid in the administration of compensation programs through routine and ad hoc activities.

Manage and upload critical documents and data across different platforms.

Ensure accuracy and compliance by following established workflows diligently.

Identify opportunities for process improvement and collaborate with the team to implement enhancements.

Collaborate across teams to ensure tasks are efficiently completed to high standards.

Offer operational support to balance workload demands during peak periods.

Maintain detailed records of tasks, workflows, and updates for transparent operations.

Assist in generating reports to monitor progress and enhance process efficiency.

Develop expertise in specific operational areas to serve as a resource for the team.

Continuously stay updated with tools and practices to enhance work quality.

Requirements

Bachelor’s degree in business administration, finance, accounting, or a related field.

3-5 years of experience in an operationally oriented role, preferably in payroll or finance.

Strong knowledge of payroll processes, data entry, reconciliation, and reporting.

Exceptional attention to detail and commitment to accuracy.

Strong organizational skills for managing multiple tasks concurrently.

Process-driven mindset with the ability to follow established workflows.

Excellent communication and collaborative skills.

Proficient in tools like Microsoft Excel and other productivity software.

Self-motivated and eager to grow into a Subject Matter Expert role.

Nice to Have

Familiarity with compensation programs or payroll operations beneficial.

Experience working with diverse teams in a fast-paced environment.

Basic understanding of digital assets or blockchain technology advantageous.

Benefits and Compensation

Remote-first work culture.

Flexible working hours.

Competitive salary and equity.

Apple laptop provided.

Toku is an equal opportunity employer, committed to fostering a diverse and inclusive team that embraces various backgrounds and experiences without discrimination. Individuals from all backgrounds are encouraged to apply.

Customer Success Manager

United States
United States
Full time
Remote
About Toku

At Toku, we specialize in providing cutting-edge global compensation and employment solutions. Our innovative platform offers real-time tax calculations, a unified global API for employment needs, and seamless processing of non-monetary compensations like stock or token grants.

Toku is an essential partner for crypto companies and their legal representatives during token generation events (TGE) and launches. Our flagship product, Token Grant Administration (TGA), serves as a robust token cap table management system, which has rapidly grown to handle billions of dollars in on-platform value within a short span.

Having secured a $20 million investment from a consortium spearheaded by Blockchain Capital, Toku boasts support from a range of notable investors, including Protocol Labs founder Juan Benet and Alchemy co-founders Nikil Viswanathan and Joe Lau.

About the Role

We are seeking a Customer Success Manager who will be dedicated to fostering and managing strong client relationships at Toku. The primary aim of this role is to ensure that our clients have a positive experience using our services. This position involves addressing and resolving various issues related to payroll, employment, token grants, and global immigration matters.

Successful candidates for our Customer Success team must possess a solid background in payroll management, gained from either in-house experience or working with external payroll providers/EORs.

This hands-on role combines expertise in payroll management with a focus on customer relationship management. The ideal candidate will guarantee precision and compliance in payroll services while serving as a reliable point of contact for clients, delivering exceptional service and support.

Responsibilities

Serve as the initial point of contact for clients, addressing payroll-related queries and handling routine issues.

Assist clients throughout the onboarding process to ensure a smooth transition to our payroll services.

Troubleshoot any payroll discrepancies or errors, collaborating with internal teams and local partners to swiftly resolve issues.

Escalate complex payroll or compliance concerns to senior team members for prompt resolution and client communication.

Collaborate with different teams within the organization to provide seamless customer experiences and effectively address customer inquiries.

Conduct regular client check-ins to evaluate satisfaction levels, recognize areas for improvement, and offer guidance on best practices.

Aid in processing employee payrolls, ensuring accurate wage calculations, proper deductions, and compliance with local regulations.

Coordinate with stakeholders to guarantee accurate payroll execution, aligned with specific country laws, and manage payroll submissions including salary adjustments, bonuses, and deductions.

Minimum Qualifications

A Bachelor's degree in a relevant field or equivalent practical experience.

A minimum of 3 years in a payroll role, either in-house or with external payroll providers.

Experience in managing internal and external stakeholders, adept at problem-solving while maintaining relationships.

Strong written and verbal communication skills that foster effective customer engagement.

Customer-centric approach with a genuine dedication to helping customers achieve success.

Excellent problem-solving skills, focused on delivering practical solutions.

Analytical mindset with the ability to utilize data for informed decision-making.

Self-motivated, proactive, and independent worker who excels in a fast-paced environment.

Benefits and Compensation

Remote-first work culture

Flexible working hours

Competitive salary

Competitive equity

Apple laptop

Toku is an equal opportunity employer striving for diversity across our team. We value different backgrounds, perspectives, and experiences and do not discriminate based on various legally protected characteristics. We strongly encourage applicants from underrepresented communities, including women, minorities, LGBTQ+, and individuals with diverse backgrounds to apply.

We recommend using Rezi.ai to assess resume quality before submitting your application.

Senior HR Account Manager (HR Generalist)

United States
United States
Full time
Remote
About Toku

At Toku, we specialize in advanced global compensation and employment services. Our platform provides real-time tax calculations, a unified global API for employment solutions, and streamlined processing of non-cash compensation like stock or token grants. Toku has emerged as a vital partner for crypto companies and their legal advisors in token generation events. Our flagship product, Token Grant Administration, is a token cap table management system that has quickly grown in on-platform value since its launch.

Toku has secured significant funding from various investors and angel funders, supporting our growth and expansion in the market.

About the Role

Toku is currently seeking a Senior HR Account Manager to oversee HR operations and client partnerships. As a key member of the HR team, the Senior HR Account Manager plays a crucial role in managing client relationships, people programs, and intricate regulatory matters. Responsibilities include managing onboarding and offboarding processes, payroll tasks, and general HR and operational duties.

This position offers the opportunity to join a rapidly growing startup as a foundational team member. The ideal candidate will exhibit leadership qualities, effective communication skills, and a principles-based approach to HR practices.

Responsibilities

Manage a wide range of sensitive and complex HR operational tasks throughout the employee life cycle, such as onboarding, leave administration, compliance, payroll, benefits, and offboarding.

Collaborate with the Toku Benefits team to oversee US benefits brokerage, implementation, and annual open enrollment processes.

Process semi-monthly US payroll, benefits, and 401k contributions efficiently.

Contribute to building Toku's PEO HR knowledge center by documenting jurisdictional employment regulations.

Support employee relations through regular check-ins, documentation of employee feedback, questions, and sentiment analysis.

Assist with special projects on an ad hoc basis.

Requirements

Prior experience in client-facing HR roles within Employer of Record (EOR) or Professional Employer Organization (PEO) setups.

Minimum of 6 years of experience as an HR Manager, Generalist, or Business Partner.

Strong expertise in HR operations, benefits, payroll, employee relations, and employment law.

Excellent leadership, communication, and interpersonal skills.

Proficiency in problem-solving and analytical thinking.

Ability to manage multiple projects and workflows independently.

Previous startup and cross-functional team experience.

Bonus points for entrepreneurial experience or side project ventures.

Availability in the North America Time Zone.

Benefits and Compensation

Embracing a remote-first work environment.

Flexible working hours.

Competitive salary package.

Equity-based compensation structure.

Provision of an Apple laptop.

Toku is an equal opportunity employer, dedicated to fostering a diverse team that represents varied backgrounds, perspectives, and experiences. We support inclusion and do not discriminate based on race, color, religion, gender identity, sexual orientation, age, disability status, veteran status, or any other protected characteristics. We strongly encourage applications from women, minorities, LGBTQ+, and individuals from underrepresented backgrounds.

Before applying, we recommend using Rezi.ai to ensure the quality of your resume.

Token Plan Administrator

United States
United States
Full time
Remote
We are seeking motivated individuals with experience in stock plan administration, equity compensation management, or managing stock incentive plans to join our team in the digital assets industry. As part of this role, you will be responsible for overseeing and administering our client’s token compensation programs. Collaboration with company leadership and various departments will be essential to provide top-notch customer service.

Responsibilities

Administer Token Plans: Manage day-to-day operations of token option plans, Restricted Token Awards (RTAs), and other token incentive plans.

Compliance and Reporting: Ensure regulatory compliance and prepare financial reports.

Granting and Tracking: Supervise token award grants and maintain accurate records.

Client Communication: Act as the primary contact for customer inquiries regarding token compensation.

Cross-Functional Collaboration: Collaborate with different departments to integrate token programs with existing systems.

Process Improvement: Enhance administration processes for efficiency.

Data Analysis: Analyze equity compensation data and provide reports to management.

Additional Responsibilities: Provide support for various tasks and projects as required.

Qualifications

Bachelor's degree in finance, accounting, business administration, or related field.

3+ years of experience in stock plan administration or similar role.

Strong knowledge of equity compensation plans and regulatory requirements.

Excellent organizational and communication skills.

Ability to work independently and manage multiple priorities.

Detail-oriented with high accuracy.

Flexibility and adaptability in a fast-paced environment.

Bonus

Read our Token Compensation Primer document before the interview process.

Compensation & Benefits

Remote-first work culture.

Flexibility in working hours.

Competitive salary package and benefits.

Equity share opportunities.

Provided Apple laptop.

Founding Account Executive

United States
United States
Full time
Remote
Join a dynamic team at an innovative high-tech company, focused on revolutionizing global compensation and employment services. Our cutting-edge platform offers real-time tax calculations, a unified global API, and streamlined processing of non-cash compensation like stock grants. We are an essential partner to crypto firms and legal entities for token generation events (TGE) and launches. With our flagship product, Token Grant Administration (TGA), we have quickly processed billions in on-platform value since its recent launch.

Recently funded by top investors, including Blockchain Capital, Protocol Labs, and other notable names, we are rapidly expanding our team. As the first Account Executive, you will play a crucial role in researching, targeting, and engaging potential customers. You will oversee the full sales cycle from initial contact to contract negotiation and beyond. Working closely with senior leadership, you will be at the forefront of an industry experiencing significant growth, fostering relationships with key decision-makers in the blockchain/crypto sphere.

Key Responsibilities:

Lead Generation: Identify and engage potential clients through various channels.

Relationship Building: Cultivate strong connections with key stakeholders and decision-makers.

Discovery: Understand client needs to tailor effective solutions.

Negotiation and Closing: Close deals to meet or exceed sales targets.

Collaboration: Partner with internal teams to support clients throughout their lifecycle.

Market Intelligence: Stay informed on industry trends and competition.

Reporting: Maintain accurate sales records using CRM tools.

Qualifications:

Experience: 3-5 years in B2B sales, preferably with knowledge of legal tech industry.

Track Record: Proven success in meeting sales targets, closing high-value deals.

Industry Knowledge: Understanding of legal industry challenges.

Communication Skills: Strong verbal and written communication abilities.

Relationship Building: Excellent interpersonal skills and ability to liaise at all levels.

Analytical Skills: Proficient in needs analysis and solution presentation.

Tech-Savvy: Competence with various sales tools.

Additional Requirements:

Exceptional communication skills and a passion for cultivating relationships.

Entrepreneurial spirit and growth mindset.

Adaptability to fast-paced environments.

Benefits:

Competitive compensation with OTE $200k+.

Remote work flexibility.

Equity options.

Competitive salary.

Private medical coverage.

New laptop provision and work-from-home stipend.

We are committed to building a diverse and inclusive team and welcome applications from all backgrounds and experiences. An equal opportunity employer, we value diversity and do not discriminate based on personal characteristics. Join us in reshaping the future of global employment solutions.

Revenue Operations Specialist

United States +1
United States +1
Full time
Remote
About Toku:

Toku is a leading global compensation and employment platform with cutting-edge features like real-time tax calculations, a unified global API for employment solutions, and the ability to handle non-cash compensation such as stock or token grants.

As a key partner for crypto companies and law firms, Toku's latest product - Token Grant Administration (TGA), has swiftly gained traction, managing billions of dollars in on-platform value since its launch.

The company has secured significant funding and attracted investments from renowned entities and angel investors, making it a notable player in the market.

About the Role:

As the inaugural Revenue Operations Specialist at Toku, you will play a pivotal role in aligning and enhancing our sales and marketing processes, systems, and data to drive revenue growth. Working closely with the co-founders, you will collaborate with the Marketing and Customer Success teams to ensure our revenue operations are streamlined, scalable, and in harmony with our overall revenue strategy.

Key Responsibilities:

Technology Management:

Oversee and optimize revenue automation platforms.

Establish and maintain integrations between marketing systems and CRM systems.

Ensure data accuracy and manage system migrations.

Lead Management & Nurturing:

Develop and implement lead scoring and nurturing initiatives.

Facilitate accurate lead transfers between marketing and sales.

Enhance lead conversion rates throughout the sales funnel.

Process Optimization & Documentation:

Recognize and enact process enhancements to boost efficiency.

Create and uphold standard operating procedures for marketing operations.

Train sales team members on system usage and best practices.

Data Analysis & Insights:

Analyze marketing and sales data to pinpoint trends, opportunities, and areas for enhancement.

Provide data-driven insights for decision-making and strategic planning.

Cross-Functional Collaboration:

Collaborate closely with sales, customer success, and finance teams to maintain alignment.

Conduct regular revenue team meetings and offer insights on marketing operations.

Support cross-functional projects and initiatives as required.

About You:

We seek candidates who possess:

A Bachelor’s degree in Marketing, Business, or a relevant field.

4+ years of experience in Revenue Operations, Marketing/Sales Ops, or a similar role.

Expertise in revenue automation platforms and CRM systems.

Proficient project management and organizational skills.

Strong analytical abilities with proficiency in data analysis tools.

Experience in a high-growth, early-stage environment.

Background in developing automation flows within a revenue software stack.

What we offer:

Remote-first work environment.

Equity plan.

Competitive salary.

New laptop and work-from-home stipend.

Toku is an equal opportunity employer dedicated to fostering a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds and do not discriminate based on various protected characteristics. Applicants from underrepresented groups are encouraged to apply.

We recommend utilizing Rezi.ai to review resume quality before submission.

Founding Product Manager / Director of Product

New York, USA +1
New York, USA +1
Full time
Remote
** About Toku**

At Toku, we are a cutting-edge global compensation and employment platform that offers real-time tax calculations, a unified global API for employment solutions, and seamless processing of non-cash compensation like stock or token grants.

Toku serves as a crucial partner for crypto companies and their legal advisors for token generation events (TGE) and launches. Our newest flagship product, Token Grant Administration (TGA), provides token cap table management for founders, employees, and investors, experiencing rapid growth post-launch.

Having secured funding from prominent investors, Toku is looking to hire a dedicated and proactive Product Manager to drive the development of our platform within fintech, web3, and enterprise software industries, contributing to the evolution of token-based compensation.

Responsibilities Include:

Taking ownership of product development processes, from concept to implementation, ensuring core features meet the requirements of customers in the fintech and crypto sectors.

Defining product strategy, prioritizing features that address complex global employment and compensation challenges.

Engaging with various teams such as engineering, legal, compliance, and operations to bring the product vision to life through effective collaboration.

Directly interacting with enterprise clients to gather feedback and insights to enhance the product and increase adoption.

Developing and maintaining detailed product documentation, user guides, and external content to facilitate seamless onboarding and user experience.

Preferred Qualifications:

Experience as an early PM or founder at a fintech or SaaS startup, successfully launching products at scale.

Profound knowledge of financial product development, especially pertaining to complex regulatory requirements.

Demonstrated ability in cross-functional leadership, collaborating with engineering and legal teams to deliver top-tier products.

Customer-centric mindset, adept at collecting and translating client feedback into actionable features.

Strong communication skills, both written and verbal, capable of producing clear and engaging content for diverse stakeholders.

Why Join Toku?

Make a global impact by establishing the new standard for stablecoin and token compensation.

Growth potential, transitioning from an individual contributor role to scaling the product team as the company expands.

Competitive salary, substantial equity ownership, premium health benefits, remote work setup, and periodic team gatherings.

Qualifications:

5+ years of experience as a founder or product manager, with a successful track record of launching multiple fintech products.

Proven experience in developing products that surpassed $20M+ in Annual Recurring Revenue (ARR).

Excellent written and verbal communication skills, adept at creating clear product collateral for both internal and external use.

Ability to thoroughly test product functionality before release and refine documentation for accuracy and clarity.

Capable of excelling with autonomy and significant responsibility.

Interest in and understanding of crypto products.

Toku is dedicated to fostering a diverse and inclusive workplace, welcoming individuals from varied backgrounds and experiences. We uphold equal employment opportunities for all candidates without discrimination based on protected statuses. Women, minorities, LGBTQ+, and underrepresented individuals are strongly encouraged to apply.

We recommend utilizing Rezi.ai to assess resume quality before applying.