Profile
Maria AngeliqueArcaina
Website
Not specified
Country
Not specified
Skills
Specialization
Hourly rate
Not specified
About me
With 12 years of extensive experience in the Business Process Outsourcing (BPO) industry, I bring a wealth of knowledge and expertise in various roles such as Technical Support Representative, Non-Voice Tech Support, Team Leader, Collections Representative, and Roadside Assistance Representative.
Throughout my career, I have honed my skills in providing exceptional customer support, troubleshooting technical issues, managing teams effectively, and exceeding performance targets. My experience in diverse roles has equipped me with the versatility to adapt to various client needs and industries, ensuring high-quality service delivery at all times.
As a freelancer, I am committed to delivering top-notch results while maintaining flexibility and adaptability to accommodate different project requirements. I thrive in dynamic environments and possess strong communication, problem-solving, and leadership abilities that enable me to collaborate effectively with clients and team members alike.
Work experience
Collective Solution
January 2022 – July 2023
Job title
Roadside Assistance
Work experience & achievements
Iqor Philippines
August 2018 – March 2021
Job title
Collections Representative
Work experience & achievements
Acquire Asia
January 2015 – August 2018
Job title
Technical Support Representative
Work experience & achievements
Teletech
February 2008 – September 2013
Job title
Technical Support Representative
Work experience & achievements
Education
Datamex Institute of Computer Technology
Graduation year: 2007
Level of study
HND
Major / Field of study
Computer Information and Technology
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