Fred

Funda

My career began in the BPO sector as a team member, where I honed skills in customer service, issue resolution, and providing accurate information. Progressing swiftly, I became a Team Leader, guiding a team and serving as a Subject Matter Expert, aiding in training and complex cases. Beyond BPO, I've freelanced for two years, collaborating with diverse clients like Web Dynamics, Radical Storage, FiveByFive, ERC Tax Credit companies, and Jobtoday, also serving as an Executive Assistant to Louis Haisha. These experiences expanded my skill set, honed my communication and problem-solving abilities, and strengthened my commitment to exceptional customer service and client satisfaction.