Client Servicing Agent [Traditional Chinese speaking]
Asia
Full time
Remote
Compensation is not specified
Role
Customer service
Description
About Flipster
Flipster is an innovative trading platform that connects investors to insights and opportunities in the world of cryptocurrency. We provide an advanced platform and uncover exclusive opportunities, allowing users to take advantage of them. Our vision is to create a decentralized and well-governed crypto space that benefits investors, traders, and revolutionary crypto projects. Join us in shaping the future of cryptocurrency.
Job Description
We are looking for a Client Servicing Agent who is fluent in Traditional Chinese to join our operations team at Flipster. If you have a strong interest in cryptocurrency and blockchain technologies, as well as a basic understanding of financial products and exchange services, this could be the perfect role for you. As a Client Servicing Agent, your responsibilities will include answering user enquiries, managing accounts, troubleshooting platform issues, and providing support across multiple channels.
Responsibilities
- Handle user enquiries related to account registration, management, KYC, promotions, events, wallets, and assets
- Manage escalation and follow-up of user enquiries with internal stakeholders
- Provide community management and support across various channels
Required Skills
- Business-level proficiency in Traditional Chinese and English for effective communication with Mandarin-speaking stakeholders
- Prior experience working in a cryptocurrency exchange
- Strong analytical and problem-solving skills
- Ability to work well in a team and in a fast-paced trading environment
- Experience with financial trading, preferably in cryptocurrency exchanges
- Excellent communication and interpersonal skills
Preferred Skills
- Keen interest in cryptocurrency and blockchain technologies
- Experience with Zendesk, Slack, and Sumsub
- Community management or support experience
- Experience working at a high-growth startup/tech company
Skills Required
Presto
Website
www.prestolabs.ioCompany size
Not specified
Location
South Korea
Description
Great ideas. Always wanted.
The Presto Labs team is made up of world class engineers and researchers.
We love bold ideas, and because we’re an agile team, brilliant ideas get implemented fast. Are you ready to get to work?
Nahclimited
Solution Architect (Assistant Manager)
Hong Kong
Hong Kong
Full time
Office
Our client, a prominent company in Hong Kong, is in search of a Solution Architect to facilitate the digital transformation goals set by software teams by establishing robust infrastructure for these solutions.
The role involves independently managing platform setup and activation, encompassing operating systems, virtual machines (On-Premises and Public Cloud), and collaborating with Development and Operations teams throughout the process.
Qualifications:
Bachelor’s degree or higher diploma in Computer Science, Information Technology, or related fields.
Proficiency in Cantonese is required.
Minimum 5 years of experience as an IT Infrastructure Architect, with expertise in:
Familiarity with AWS & GCP, Ansible, Jenkins, and CI/CD processes.
Understanding of container technologies like Docker and Kubernetes.
Proficiency in Linux OS administration, troubleshooting (Redhat, CentOS, Ubuntu), and scripting languages (Bash, Python, PHP, Java).
Skilled in hypervisor setup, administration, and troubleshooting (VMWare).
Acquainted with modern Open Source Cloud Platforms and Deployment Methodologies.
Possession of professional certifications such as RHCE, AWS, or CKAD would be advantageous.
Token Metrics
Crypto Social Media Manager (Slovakia -Remote)
Bratislava, Slovakia
Bratislava, Slovakia
Full time
Remote
We are seeking a skilled individual to take on the role of representing our company as a Social Media Manager. In this position, you will be responsible for establishing and maintaining a strong social media presence for our brands. This involves running effective advertising campaigns, creating engaging original content, collaborating with influencers, managing community interactions, and overseeing customer service operations on various platforms.
To excel as a Social Media Manager, the ideal candidate should have a solid background in marketing and be capable of producing and sharing relevant technical content efficiently.
Key Responsibilities
Execute advertising campaigns on the company's social media platforms.
Develop compelling written and visual content tailored to different social media campaigns.
Ensure a consistent online presence to boost brand awareness and engagement.
Monitor and control the company's brand reputation on social media platforms.
Engage with influencers to extend the reach and impact of the brand.
Responsively address comments and inquiries across all social media channels.
Achieve a monthly growth rate of 5% for Token Metrics social media accounts.
Seek out interview opportunities for increased brand exposure.
Create visually appealing content for social media using graphic design tools like Canva AI and Adobe.
Work closely with the product manager to deliver captivating visual narratives across various platforms.
Requirements
Strong knowledge of cryptocurrency concepts, including DeFi, Yield Farming, Staking, and IDO/IEO.
Proficiency in social media posting across platforms such as Instagram, Twitter, Telegram, Facebook, TikTok, and YouTube.
Familiarity with social media management tools like HubSpot, Sprout Social, and TubeBuddy.
Experience in managing and engaging online communities through platforms like Telegram, Discord, and handling support tickets.
Skilled in copywriting and social media marketing techniques.
Ability to devise effective social media strategies.
Adaptability in creating distinct tones suited for each social media platform.
Demonstrated capability in building and nurturing social media communities.
Understanding of fundamental graphic design principles.
Background as a Brand Manager in social media settings.
Proficient in evaluating the success of social media campaigns.
About Token Metrics
Token Metrics is dedicated to assisting crypto investors in constructing profitable portfolios utilizing AI-based crypto indices, rankings, and price predictions. Our clientele encompasses a diverse range of individuals, from retail investors and traders to cryptocurrency fund managers, spanning across more than 50 countries.
To excel as a Social Media Manager, the ideal candidate should have a solid background in marketing and be capable of producing and sharing relevant technical content efficiently.
Key Responsibilities
Execute advertising campaigns on the company's social media platforms.
Develop compelling written and visual content tailored to different social media campaigns.
Ensure a consistent online presence to boost brand awareness and engagement.
Monitor and control the company's brand reputation on social media platforms.
Engage with influencers to extend the reach and impact of the brand.
Responsively address comments and inquiries across all social media channels.
Achieve a monthly growth rate of 5% for Token Metrics social media accounts.
Seek out interview opportunities for increased brand exposure.
Create visually appealing content for social media using graphic design tools like Canva AI and Adobe.
Work closely with the product manager to deliver captivating visual narratives across various platforms.
Requirements
Strong knowledge of cryptocurrency concepts, including DeFi, Yield Farming, Staking, and IDO/IEO.
Proficiency in social media posting across platforms such as Instagram, Twitter, Telegram, Facebook, TikTok, and YouTube.
Familiarity with social media management tools like HubSpot, Sprout Social, and TubeBuddy.
Experience in managing and engaging online communities through platforms like Telegram, Discord, and handling support tickets.
Skilled in copywriting and social media marketing techniques.
Ability to devise effective social media strategies.
Adaptability in creating distinct tones suited for each social media platform.
Demonstrated capability in building and nurturing social media communities.
Understanding of fundamental graphic design principles.
Background as a Brand Manager in social media settings.
Proficient in evaluating the success of social media campaigns.
About Token Metrics
Token Metrics is dedicated to assisting crypto investors in constructing profitable portfolios utilizing AI-based crypto indices, rankings, and price predictions. Our clientele encompasses a diverse range of individuals, from retail investors and traders to cryptocurrency fund managers, spanning across more than 50 countries.
Token Metrics
Crypto Social Media Manager (Ho Chi Minh -Remote)
Ho Chi Minh, Vietnam
Ho Chi Minh, Vietnam
Full time
Remote
Astra DAO is in search of a skilled individual to fill the role of Social Media Manager. The primary responsibilities include establishing and managing a vibrant social media presence for our brands. This entails running advertising campaigns, creating compelling original content to boost engagement, collaborating with influencers, addressing comments, and handling customer service queries on all platforms.
The ideal candidate must have extensive experience in marketing and should be able to support their knowledge by generating and distributing relevant technical documents effectively.
Responsibilities:
Execute advertising campaigns on various social media platforms.
Develop high-quality written and visual content tailored for each campaign.
Sustain a consistent online presence to enhance brand recognition and interaction.
Monitor and maintain the company's brand image on social media platforms.
Engage with influencers to extend brand exposure and influence.
Promptly and professionally respond to comments and inquiries across all social media channels.
Aim to grow Token Metrics social media accounts by 5% per month.
Seek opportunities for interviews.
Utilize graphic design tools such as Canva AI and Adobe to craft visually appealing social media content.
Collaborate with product managers to present compelling visual narratives across different platforms.
Requirements:
Bachelor's degree in Communications, Marketing, or a relevant field.
Over 5 years of experience in devising social media strategies and managing channels for brands or companies.
A strong understanding and involvement in the crypto space; familiarity with Defi, Yield Farming, Staking, IDO/IEO.
Proven track record of working in cryptocurrency, web 3, and blockchain as a social media manager/content creator.
Proficiency in creating and sharing content on various social media platforms.
Solid grasp of social media metrics and performance evaluation.
Excellent written and verbal communication skills in the English language.
About Astra DAO: Astra DAO functions as an automated crypto asset allocator constructed on Ethereum. Its ultimate aim is to offer advanced investment strategies specifically crafted for retail investors. The platform simplifies passive investing by presenting a variety of Crypto Indices, striving to help crypto investors compete successfully with quantitative investment funds in identifying profitable investments and trades.
The ideal candidate must have extensive experience in marketing and should be able to support their knowledge by generating and distributing relevant technical documents effectively.
Responsibilities:
Execute advertising campaigns on various social media platforms.
Develop high-quality written and visual content tailored for each campaign.
Sustain a consistent online presence to enhance brand recognition and interaction.
Monitor and maintain the company's brand image on social media platforms.
Engage with influencers to extend brand exposure and influence.
Promptly and professionally respond to comments and inquiries across all social media channels.
Aim to grow Token Metrics social media accounts by 5% per month.
Seek opportunities for interviews.
Utilize graphic design tools such as Canva AI and Adobe to craft visually appealing social media content.
Collaborate with product managers to present compelling visual narratives across different platforms.
Requirements:
Bachelor's degree in Communications, Marketing, or a relevant field.
Over 5 years of experience in devising social media strategies and managing channels for brands or companies.
A strong understanding and involvement in the crypto space; familiarity with Defi, Yield Farming, Staking, IDO/IEO.
Proven track record of working in cryptocurrency, web 3, and blockchain as a social media manager/content creator.
Proficiency in creating and sharing content on various social media platforms.
Solid grasp of social media metrics and performance evaluation.
Excellent written and verbal communication skills in the English language.
About Astra DAO: Astra DAO functions as an automated crypto asset allocator constructed on Ethereum. Its ultimate aim is to offer advanced investment strategies specifically crafted for retail investors. The platform simplifies passive investing by presenting a variety of Crypto Indices, striving to help crypto investors compete successfully with quantitative investment funds in identifying profitable investments and trades.
Token Metrics
Crypto Quantitative Analyst (Albania- Remote)
Tirana, Albania
Tirana, Albania
Full time
Remote
Token Metrics is a company specializing in AI-based cryptocurrency ratings and price predictions. Our team is currently looking for a quantitative analyst to contribute to the development of crypto quantitative trading strategies.
Responsibilities
Designing, testing, and enhancing algorithmic trading strategies
Discovering new trading opportunities and investment concepts
Conducting research and analysis on extensive datasets to identify patterns
Creating risk management tools for trading operations
Requirements
Proficient in Python programming language
Hands-on experience with handling and analyzing large datasets
Skilled in designing and testing trading strategies
Strong foundation in statistical analysis
About Token Metrics
Token Metrics assists crypto investors in constructing profitable portfolios by utilizing artificial intelligence-based crypto indices, rankings, and price forecasts. Our clientele includes a wide range of individuals and entities, from individual traders to crypto fund managers across more than 50 countries.
Responsibilities
Designing, testing, and enhancing algorithmic trading strategies
Discovering new trading opportunities and investment concepts
Conducting research and analysis on extensive datasets to identify patterns
Creating risk management tools for trading operations
Requirements
Proficient in Python programming language
Hands-on experience with handling and analyzing large datasets
Skilled in designing and testing trading strategies
Strong foundation in statistical analysis
About Token Metrics
Token Metrics assists crypto investors in constructing profitable portfolios by utilizing artificial intelligence-based crypto indices, rankings, and price forecasts. Our clientele includes a wide range of individuals and entities, from individual traders to crypto fund managers across more than 50 countries.
Token Metrics
Crypto Social Media Manager (Egypt -Remote)
Cairo, USA
Cairo, USA
Full time
Remote
Summary
Astra DAO is looking for a skilled individual to join as a Social Media Manager, responsible for developing and maintaining a robust social media presence for the company. The ideal candidate will manage advertising campaigns, engage audiences with original content, collaborate with influencers, address community feedback, and oversee customer service on all platforms.
Role Overview
Plan and execute advertising initiatives on company social media channels.
Create compelling written and visual content specific to each campaign.
Ensure consistent online visibility to enhance brand recognition and interaction.
Monitor and protect the company's reputation on social media.
Collaborate with influencers to expand brand visibility.
Vigilantly address and engage with comments and inquiries across social media profiles.
Aim to increase Token Metrics social media followers by 5% monthly.
Proactively seek out opportunities for interviews.
Utilize tools like Canva AI and Adobe for visually appealing social media content.
Work closely with product managers to deliver compelling narratives on various platforms.
Qualifications
Bachelor's degree in Communications, Marketing, or a related field.
Over 5 years of experience in social media management and strategy.
Strong understanding of crypto-related concepts (Defi, Yield Farming, Staking, IDO/IEO).
Previous success in managing social media for crypto, web3, or blockchain entities.
Proficiency in creating and sharing content on diverse social media outlets.
Skilled in social media analytics and performance assessment.
Excellent written and verbal communication skills in English.
Desired Skills:
Enthusiasm for cryptocurrency trading and investment.
About Astra DAO
Astra DAO operates as an automated crypto asset allocator functioning on the Ethereum platform to offer advanced investment solutions to retail investors. The innovative approach fosters a mutually beneficial balance for index investors, creators, and token holders.
Astra DAO streamlines passive investment options for retail clients through a range of Crypto Indices. The aim is to empower crypto investors to compete with institutional investment firms by identifying successful investment opportunities.
Astra DAO is looking for a skilled individual to join as a Social Media Manager, responsible for developing and maintaining a robust social media presence for the company. The ideal candidate will manage advertising campaigns, engage audiences with original content, collaborate with influencers, address community feedback, and oversee customer service on all platforms.
Role Overview
Plan and execute advertising initiatives on company social media channels.
Create compelling written and visual content specific to each campaign.
Ensure consistent online visibility to enhance brand recognition and interaction.
Monitor and protect the company's reputation on social media.
Collaborate with influencers to expand brand visibility.
Vigilantly address and engage with comments and inquiries across social media profiles.
Aim to increase Token Metrics social media followers by 5% monthly.
Proactively seek out opportunities for interviews.
Utilize tools like Canva AI and Adobe for visually appealing social media content.
Work closely with product managers to deliver compelling narratives on various platforms.
Qualifications
Bachelor's degree in Communications, Marketing, or a related field.
Over 5 years of experience in social media management and strategy.
Strong understanding of crypto-related concepts (Defi, Yield Farming, Staking, IDO/IEO).
Previous success in managing social media for crypto, web3, or blockchain entities.
Proficiency in creating and sharing content on diverse social media outlets.
Skilled in social media analytics and performance assessment.
Excellent written and verbal communication skills in English.
Desired Skills:
Enthusiasm for cryptocurrency trading and investment.
About Astra DAO
Astra DAO operates as an automated crypto asset allocator functioning on the Ethereum platform to offer advanced investment solutions to retail investors. The innovative approach fosters a mutually beneficial balance for index investors, creators, and token holders.
Astra DAO streamlines passive investment options for retail clients through a range of Crypto Indices. The aim is to empower crypto investors to compete with institutional investment firms by identifying successful investment opportunities.