Customer Support Jobs in Web3 & Crypto
Customer Service Agent - Merchant Team
Binance is a prominent global blockchain organization known for operating the largest cryptocurrency exchange in the world based on trading volume and user count. Trusted by over 250 million individuals across more than 100 countries,...
Full time
Remote
KYC/KYB Analyst
Responsibilities Handle and assess client enquiries related to client onboarding for individuals and corporates. Prioritize and manage workload efficiently, escalating key risks promptly to supervisors. Collaborate with various stakeholders like...
Full time
Remote
Customer Service Representative, Gulf Binance
Job Summary: Binance is a prominent global blockchain ecosystem known for operating the largest cryptocurrency exchange in the world. With a user base of over 250 million individuals across 100+ countries, we prioritize...
Full time
Remote
Backend Operations Support Engineer - Night Shift
Join our dynamic team focused on designing, developing, maintaining, and enhancing software for diverse venture projects connected to our core businesses. These projects are accelerated with lean teams and efficient strategies. You will play a...
Full time
Hybrid
Backend Operations Support Engineer - Night Shift
We are seeking individuals to join our dynamic team involved in designing, developing, maintaining, and enhancing software for various projects linked to our core businesses. These projects are rapidly launched with a lean team. As...
Full time
Hybrid
Backend Operations Support Engineer - Night Shift
We are seeking a skilled individual to join our dynamic team responsible for designing, developing, maintaining, and enhancing software for various ventures projects. These projects are closely aligned with our core businesses and are executed...
Full time
Hybrid
Customer Support Specialist - Chinese & English Speaking (f/m) (copy)
We are dedicated to democratizing access to digital assets and ensuring their security for all. Founded in 2014, Ledger is a leading global digital assets and Web3 platform. Ledger's impressive track record includes securing over...
Full time
Hybrid
Customer Support Specialist - Chinese & English Speaking (f/m)
Founded in 2014, our company is a global platform dedicated to making digital assets accessible and secure for all. A significant portion of the world's crypto assets are safeguarded by our Ledger Nanos. With our...
Full time
Hybrid
Customer Experience Associate with German and English, Bulgaria
Job Responsibilities: Demonstrates honesty, integrity, and knowledge to uphold and enhance the company's culture, values, and mission. Handles incoming and outgoing communications with current and potential customers. Evaluates customers' requirements...
Full time
Office
Customer Experience Associate with English (Day shift), Bulgaria
Job Responsibilities: Demonstrate honesty, integrity, and expertise in upholding and reinforcing company values and mission. Handle incoming and outgoing communications with current and potential customers. Assess customers’ needs and concerns...
Full time
Office
Customer Service Representative (Financial Derivatives)
Binance is at the forefront of the global blockchain ecosystem, renowned for operating the largest cryptocurrency exchange with millions of users worldwide. Our commitment to industry-leading security, transparency, and innovative digital products has garnered trust...
Full time
Remote
QA Team Leader
Responsibilities: Develop and establish QA processes and protocols. Perform root cause analysis and enforce corrective measures. Guide, train, and nurture a team of professionals. Monitor and assess team...
Full time
Remote
Customer Service Representative - (Turkish/English)
Binance, a prominent global blockchain ecosystem and cryptocurrency infrastructure provider, is on a mission to accelerate cryptocurrency adoption and enhance the freedom of money. If you seek a dynamic, purpose-oriented workplace where learning...
Full time
Remote
Senior Customer Support Agent / KL, Malaysia
Dapper Labs is seeking an enthusiastic team member to join their Global Customer Support team, focusing on assisting users with Dapper Wallets and collectible experiences. The desired individual should possess a solid understanding of educating...
Full time
Hybrid
Customer Service Representative (Spanish/English)
Binance is a prominent player in the global blockchain ecosystem and cryptocurrency infrastructure domain, offering a wide array of financial products including the largest digital-asset exchange worldwide. The company's primary objective is to drive the...
Full time
Remote
Blockchain Customer Support
Figment is a prominent provider of blockchain infrastructure supporting over 200 institutional clients worldwide. We offer a comprehensive staking solution for exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto...
Full time
Office
Casino and SB Manager Latam – Bilingual Spanish / English
Job Summary: As a professional fluent in both Spanish and English and specializing in Casino and Sportsbook management, you will play a crucial role in enhancing product verticals through processes such as game...
Full time
Office
Manager, Customer Care
Job Summary At our company, we are dedicated to simplifying wealth creation for individuals globally. Our cutting-edge platform enables users, from novice to expert investors, to trade various investment options easily, 24/7, with...
Full time
Office
Customer Service Representative - Financial Derivatives
Responsibilities: Coordinate and manage customer inquiries regarding financial derivatives, maintaining relationships with regular customers Address and resolve customer complaints, generating and documenting analysis reports Enhance customer complaint processes to elevate...
Full time
Remote
Customer Service Representative - Financial Derivatives
About: Binance, a leading global blockchain ecosystem and cryptocurrency infrastructure provider, offers a range of financial products through the world's largest digital-asset exchange, with a core mission to advance cryptocurrency adoption and enhance...
Full time
Remote
Senior Agent, Community Operator
About OKX: OKX is a leading platform for digital asset trading globally, leveraging blockchain technology to provide advanced financial services to traders. With a wide range of token and futures trading pairs, OKX...
Full time
Office