German Customer Service

Athens, Greece
Full time
Office
Compensation is not specified
Role
Customer service
Work Experience
Less than 1 year
Description

C2 Level German- B2 Level English 

Competitive remuneration salary, 14 salaries annually
• Performance-based incentives
• 25 days’ annual leave per year
• Private health insurance after 1 month
• Opportunities for career development after completing 6 monthstenure within
the company
• Tuition reimbursement fortraining certifications and/or university degrees upon
receipts
• Family-friendly environment
Skills Required
Avatar
Swarna Gurram
Website
Not specified
Country
Not specified
Description
Not specified

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Product Manager - HeightZero

New York, USA
New York, USA
Full time
Office
BitGo is a prominent figure in digital asset financial services, catering to institutional investors with liquidity, custody, and security solutions. Established in 2013, BitGo was an early pioneer of the multi-signature wallet and focuses primarily on serving institutional clients in the digital asset space. BitGo is actively engaged in both centralized and decentralized finance, offering leading trading, lending, and borrowing services through its prime brokerage solutions. Additionally, BitGo serves as the custodian for WBTC, a prominent stablecoin associated with Bitcoin on a global scale.

In parallel, BitGo launched BitGo Portfolio and Tax in 2020, providing clients with an end-to-end platform for managing digital assets. Furthermore, the introduction of BitGo Trust Company in 2018 marked a significant step in offering purpose-built digital asset storage services. BitGo handles approximately 20% of worldwide Bitcoin transactions, supporting over 600 different coins and tokens. The company acts as the security and operational backbone for more than 1,500 institutional clients across 50 countries, including regulatory bodies and leading cryptocurrency exchanges. BitGo benefits from support from renowned backers such as Goldman Sachs, Craft Ventures, Digital Currency Group, and other established investment firms.

HeightZero is a sophisticated technology platform that enables financial institutions to invest in digital assets on behalf of their client base. HeightZero also offers comprehensive token management services to foundations and emerging digital assets, including staking, vesting schedules, and various other related services. Currently, we are actively seeking a Product Manager to collaborate with the HeightZero team, oversee development projects, and manage diverse priorities effectively.

Key Responsibilities:

Work closely with a team of engineers and various cross-functional stakeholders to develop HeightZero's features tailored for financial institutions and foundations.

Assist in the execution of the HeightZero roadmap while remaining adaptable to shifting project requirements.

Take ownership of defining the roadmap, strategy, and execution for your designated area of responsibility.

Understand the team's objectives, identify key success metrics, and establish processes to gauge progress towards achieving HeightZero's objectives.

Required Skills & Experience:

Minimum of 4 years of experience in project management involving cross-functional collaboration.

Proven expertise in defining product vision and strategy, with a track record of successfully launching products to market.

Strong communication and organizational capabilities.

Versatile, proactive attitude with the ability to handle various tasks efficiently, whether it involves design work, quality assurance planning, or addressing client concerns.

Proficient in driving team efficiency in a dynamic and evolving environment.

Detail-oriented mindset with an acute awareness of timelines to ensure timely product delivery.

Passion for advancing digital assets within the global economy.

Experience within Fintech, Traditional Finance (Tradfi), or Blockchain environments is advantageous.

Why Consider Joining BitGo:

Embracing change within an industry requires vision, innovation, dedication, technical acumen, commitment to delivery, teamwork, and effective execution. Join a team of talented individuals at BitGo who aspire for excellence and embody our core values of ownership, craftsmanship, and transparent communication. We welcome new team members who bring fresh perspectives for problem-solving and innovation, willing to take risks as part of a team reshaping the global financial landscape.

BitGo offers several benefits to its employees, including a competitive base salary, bonuses, stock options, 100% coverage for health insurance, 401k company match, parental leave, vacation time, free customized meals and snacks, tailored computer equipment and workplace furniture, an inspiring startup environment, and more. Benefits are subject to variations based on location.

Cryptocurrencies present a transformative shift in the financial services sector. Join us at BitGo and become part of a team that drives monumental change in the world of investments.

Pay Transparency Notice: Depending on your role level and location, the compensation for this position typically ranges between $120,000 - $190,000 USD annually. Additionally, equity, an annual performance bonus, and the aforementioned benefits package are included as part of the role.

Senior Security Engineer (Endpoints & Access)

Seattle, USA
Seattle, USA
Full time
Remote
Eigen Labs is a recognized entity in the blockchain sector and a driving force behind EigenLayer, a revolutionary solution enhancing crypto-economic security. EigenLayer offers a groundbreaking approach that enables blockchain projects to overcome scaling challenges and capital limitations effectively.

We are developing a platform to provide security solutions for innovative distributed applications. In the current blockchain landscape, each service typically relies on its own tokenized trust-network for security. With EigenLayer, services can leverage the established security of the Ethereum trust network, enabling enhanced scalability while maintaining high-level security and decentralization.

Responsibilities

We are in search of a senior security engineer who will focus on endpoint management/security, and be responsible for designing and implementing access management policies and controls on a company-wide scale. This role involves close collaboration with various stakeholders across the organization, requiring the ability to make informed decisions balancing security requirements and business needs. You will lead projects from the deployment of security tools on corporate devices to analyzing security logs for unusual activity.

Key Responsibilities

Develop and implement security policies, procedures, and standards to safeguard our corporate devices (endpoints) and ensure a consistent least-privilege access management approach across the organization.

Manage endpoint devices hands-on, handling configuration policies, investigating, and mitigating threats.

Collaborate with partners to create effective access controls and related policies in alignment with our team's evolving dynamics and daily threat profiles.

Work with internal stakeholders to smoothly implement security measures and protocols.

Create and maintain incident response plans for addressing security breaches and other security incidents.

Keep abreast of the latest security trends and best practices for regular incorporation.

Requirements

Bachelor’s degree in Computer Science, Information Security, or related field.

3+ years of information security experience, focusing on endpoint security, MDMs, and access management.

Skilled in independently managing end-to-end security programs.

Proficient in managing macOS mobile devices with tools such as Kandji or Jamf, configuring EDR tools like Crowdstrike, and handling access management with Okta.

Experience in aggregating security logs from various systems to monitor potential security threats.

Strong written and verbal communication skills.

Ability to collaborate with cross-functional and geographically dispersed teams.

Desirable Skills

Hands-on security experience in the blockchain industry.

Per local regulations, the annual base salary for this role is $200,000 to $250,000. Additional rewards may include bonuses, incentives, and program-specific awards. Eigen Labs also offers various employee benefits, such as medical, dental, vision plans, 401k, unlimited PTO, and 12 weeks of fully paid parental leave.

Lead DevOps Engineer (Ethereum Validator, APAC)

Asia
Asia
Full time
Remote
Company Overview

We are a diverse team of innovators and researchers committed to empowering enterprises and developers globally to leverage and build on decentralized networks. Our skill sets span various domains, including Ethereum and Starknet protocol engineering, layer-2 solutions, cryptography, DeFi, security auditing, smart contract development, and more. We actively collaborate with prominent organizations such as Ethereum Foundation, Starknet Foundation, and others, with almost 200 employees working remotely across 45+ countries.

Location & Timezone

The position offers flexible location options, but requires working within the GMT+8 timezone with a standard schedule running from 9:00 AM to 5:00 PM. Flexibility is granted for individuals to start work three hours earlier or later.

Role

We are in search of a seasoned Lead DevOps Engineer with extensive knowledge of the Ethereum ecosystem, specifically in configuring and managing Ethereum validators. The ideal candidate should possess a strong background in traditional DevOps practices and be capable of independently evaluating and improving validator performance. Key proficiencies for this role include operating in cross-cloud environments, utilizing Kubernetes, and implementing automation, especially in the Ethereum DVT technology realm. The role will also involve collaborating with leading Ethereum ecosystems like Lido, Obol, and SSV.

Responsibilities

Oversee configuration, management, and optimization of Ethereum validators to ensure top-tier efficiency and security.

Conduct thorough independent performance analysis of validators, proactively identifying areas for improvement and implementing effective solutions.

Lead the development and upkeep of extensive monitoring systems for validators, providing regular performance updates to stakeholders.

Drive initiatives related to SSV technologies, collaborating with platforms such as Lido to enhance validator functionalities.

Manage cloud infrastructure across AWS, GCP, and Bare-metal platforms while leveraging Kubernetes for fault tolerance and scalability.

Architect and implement advanced CI/CD pipelines to enhance software development and operational efficiency.

Foster collaboration with internal teams to align Ethereum projects with broader strategic goals.

Stay informed about Ethereum ecosystem advancements and EIPS technologies to optimize operational frameworks effectively.

Requirements

Must have:

5+ years of experience in DevOps/SRE roles.

Deep understanding of Ethereum ecosystem and experience in managing validators.

Proficiency in Terraform, Kubernetes, and cloud platforms like AWS and GCP.

Ability to independently analyze and optimize system performance.

Experience in creating and managing CI/CD pipelines.

Strong communication skills for effective teamwork and reporting.

Nice to have:

Previous involvement with SSV, Obol technologies, and Lido.

Advanced skills in managing multi-cloud environments.

Ability to propose innovative solutions and stay current with industry trends.

Disclaimer: Your personal data will be stored and processed according to UK GDPR regulations for recruitment purposes. For more details, please review our privacy policy.

Stay updated on our activities by following us on social media platforms.

Head of Finance (Slovakia - Remote)

Tirana, Albania
Tirana, Albania
Full time
Remote
Token Metrics is in search of a highly motivated and experienced individual to join our team in the role of a Crypto Operations Manager. The ideal candidate should possess a deep understanding and expertise in Crypto operations coupled with Human Resource management skills.

If you are a driven and outcome-focused individual with a keen interest in cryptocurrency and HR management, we encourage you to submit your application for this rewarding position.

Responsibilities

Directing day-to-day operations of our platform to improve efficiency and performance through the development and implementation of streamlined processes.

Tracking and evaluating key metrics to assess operational effectiveness.

Collaborating with various teams to promote continuous improvement efforts and foster innovation.

Managing HR functions such as recruitment, orientation, training, and performance appraisals.

Ensuring compliance with relevant cryptocurrency industry laws and regulations.

Staying informed about industry trends and advancements to guide decision-making and recommendations.

Requirements

Possession of a Bachelor's degree in business, finance, or a related field.

Minimum of 5 years of experience in Crypto operations within the Web3 sector, accompanied by a strong grasp of HR management principles and practices.

Exceptional communication and leadership skills.

Proficiency in multitasking and prioritizing tasks within a fast-paced environment, along with the ability to address regulatory requirements in the crypto sphere.

Track record of leading efficient operational teams.

About Token Metrics

Token Metrics assists crypto investors in constructing profitable portfolios utilizing AI-driven crypto indices, evaluations, and price forecasts.

Our clientele includes a diverse range of stakeholders, from individual investors and traders to crypto fund managers across over 50 countries.

Crypto Quantitative Analyst (Slovakia- Remote)

Bratislava, Slovakia
Bratislava, Slovakia
Full time
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Token Metrics is in search of a capable professional to join our team as a quantitative analyst. The candidate will collaborate with our team to develop innovative crypto quantitative trading strategies.

Job Responsibilities

Develop, test, and optimize algorithmic trading strategies.

Discover new trading opportunities and ideas.

Analyze extensive data sets to identify patterns.

Create risk management tools.

Job Requirements

Proficient in Python programming.

Experience working with large data sets.

Skilled in designing and back-testing trading strategies.

Strong background in statistics.

About Token Metrics

Token Metrics leverages artificial intelligence-based crypto indices, rankings, and price forecasts to help crypto investors craft profitable portfolios. We cater to a diverse clientele worldwide, including retail investors, traders, and crypto fund managers from over 50 countries.