Sales Development Representative (London)

Token Metrics is seeking a seasoned Senior QA Engineer to lead our Quality Assurance team, responsible for managing all aspects of software and product testing. This role involves creating test strategies, developing test documents, identifying issues, and reviewing QA reports. The ideal candidate should possess in-depth knowledge of analytics, strong problem-solving abilities, and effective project management skills to ensure smooth QA operations and enhance customer satisfaction.

Responsibilities

Collaborate with software/product designers to define quality assurance parameters.

Lead the QA team in designing test procedures and frameworks.

Supervise the creation of testing documents.

Implement testing procedures and oversee the QA process.

Address quality issues and adjust test procedures accordingly.

Perform analysis on product specifications.

Review QA reports to identify and address problem areas.

Ensure successful product deployment in the market.

Respond to design team and management inquiries.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, or a related field.

Prior experience as a QA Engineer.

Proficient in programming with expertise in automation systems and databases.

Thorough understanding of application functionalities, bug fixing, and testing protocols.

Strong written and verbal communication skills.

Experience in a managerial role is desirable.

Excellent analytical and critical-thinking abilities.

Meticulous attention to detail.

Token Metrics is a platform that assists crypto investors in constructing profitable portfolios through AI-based crypto indices, rankings, and price predictions. We cater to a diverse clientele, including retail investors, traders, and crypto fund managers across over 50 countries.

Offchain Labs has created innovative scaling solutions for Ethereum, such as Arbitrum, an Optimistic Rollup, which accelerates apps, reduces costs, and expands capacity while maintaining Ethereum's security. Migrating contracts to Arbitrum is seamless without the need for code modifications or downloads as it is compatible with existing Ethereum developer tools. Arbitrum currently holds a significant market share and hosts numerous apps with a substantial portion of all rollup liquidity. Additionally, Offchain Labs contributes to the Ethereum core protocol through the Prysm consensus client, an important Go implementation adhering to the Ethereum protocol specifications, aiding in beacon node implementation and validator client functionality.

Our dedicated team diligently works towards bridging the gap between the potential of blockchain technology and its current state. We foster innovation, collaboration, and deep discussions to encourage new ideas through various research endeavors. Following successful funding rounds, we are looking to expand our team with individuals interested in the blockchain sector and possessing a talent for innovative problem-solving.

As a member of the Product team at Offchain Labs, you will collaborate with industry leaders in the blockchain field to tackle complex technical, economic, and social challenges. Your role will involve guiding the roadmap for crucial on-chain processes, addressing aspects like on-chain governance and cross-chain interoperability, ensuring that chains and applications within the ecosystem thrive and function effectively. Working closely with the engineering team, third-party collaborators in the Arbitrum ecosystem, and company executives, you will play an instrumental role in driving product development and success.

Responsibilities

Create and implement a governance-focused roadmap to enhance flexibility and security in on-chain and off-chain mechanisms for Arbitrum chains.

Establish and oversee a modular governance system for adoption by Arbitrum chains, facilitating efficient protocol upgrades across various ownership models.

Enhance user-facing products like the Arbitrum Bridge and Portal to provide increased value for users and projects across the Ethereum ecosystem.

Identify technical and non-technical requirements to ensure the success of products through comprehensive documentation and ecosystem support.

Collaborate with engineering teams to prioritize development work based on user feedback, market changes, and technical considerations.

Collaborate with marketing and partnerships teams to develop narratives and messaging for product launches and protocol enhancements.

Foster alignment across the organization, ensuring coherence among engineering, design, marketing, and partnership functions.

Qualifications

3-5 years of experience in a product management role or a related technical position.

Strong engagement with on-chain culture, proficient in using dApps, and actively involved in the Ethereum community.

Exceptional written and verbal communication skills with a knack for influencing and collaborating with diverse teams.

Ability to delve into technical aspects while keeping a broader view of business objectives.

Team player who excels in ambiguous situations and takes ownership when necessary.

Educational background in Computer Science or Engineering, or relevant practical experience in software product development.

Proven track record of delivering production-grade software, particularly for developers, and familiarity with software development processes.

Prior experience at a growing tech company or software startup is advantageous, as is working within a blockchain protocol team or on distributed systems.

Perks

Remote-first global work environment.

Generous vacation and sick leave allowance.

Support for attending industry-specific conferences.

Ergonomic Equipment Matching Program.

Company-issued laptop.

Annual Company Offsite.

For inquiries about employment offers or team legitimacy, please contact jobs@offchainlabs.com. At Offchain Labs, we prioritize diversity, equity, inclusion, and belonging, striving to create a supportive workplace for all employees to thrive and succeed. We encourage applications from candidates of all backgrounds to join our team.

Job Summary: Blockchain is a prominent software platform for digital assets with a mission to create an open and fair financial future through innovative software solutions. We are seeking a dedicated Senior IT Support Engineer to join our Operations team.

Roles and Responsibilities:

Provide efficient IT support to employees while emphasizing security best practices.

Manage employee hardware and software configurations on a global scale.

Conduct on-boarding/off-boarding processes and hardware re-provisioning.

Aid in the setup and maintenance of infrastructure and handle user administration tasks, including third-party service accounts.

Oversee office networks, wifi, and video conferencing systems for smooth operations.

Assist in internal and external projects, company events, and office relocations.

Participate in on-call support outside regular working hours.

Qualifications and Skills:

Demonstrate high integrity beyond technical skills.

Possess strong security awareness and keep up-to-date with best practices.

Ability to multitask and work efficiently in a fast-paced, dynamic environment.

Basic knowledge of TCP/IP, networking, routing, and firewalls.

Exceptional problem-solving skills and a proactive approach.

Previous startup experience and skills in project management.

Proficiency in MacOS and GSuite/Workspace administration, and expertise with Jamf MDM software.

Familiarity with Active Directory is advantageous.

Preferred experience in office relocations and setting up corporate IT systems from scratch.

Willingness to travel occasionally, including internationally.

Benefits:

Competitive salary and equity opportunities.

Work in a hybrid model from home and our well-located London office.

Enjoy an unlimited vacation policy and high-quality Apple equipment.

Be part of a rapidly growing global tech company in an exciting industry.

Experience a flexible work culture that promotes career development.

At Blockchain, we value diversity and inclusivity in the workplace and are committed to being an equal opportunity employer. We do not tolerate discrimination based on personal characteristics and make hiring decisions solely based on qualifications, merit, and organizational needs.

We aim to democratize and safeguard digital assets worldwide. Join us in this endeavor.

Established in 2014, Ledger serves as the global hub for digital assets and Web3. With headquarters in Paris and Vierzon, and additional offices in the UK, US, Switzerland, and Singapore, Ledger employs over 550 professionals. The team works collectively to create and deliver a range of products and services enabling individuals and enterprises to securely purchase, store, exchange, grow, and oversee crypto assets. The Ledger hardware wallets have reached more than 5 million units sold across 180 countries.

At Ledger, we uphold values that shape our identity: Practicality, Boldness, Commitment, Trust, and Transparency. Discover more about our journey and ethos through our Origins video.

To facilitate our expanding enterprise, Ledger seeks a System Engineer for the Infrastructure Team in France who is passionate about high availability systems, monitoring, and automation, and eager to collaborate in a diverse, international setting.
Responsibilities:
Design, configure, and manage systems infrastructure encompassing core services, internal tools, monitoring solutions, and bare metal servers

Research, pilot, integrate and deploy new technologies and infrastructure solutions

Support the source code version management, continuous integration tools, and package management solutions

Precisely estimate system work packages within the infrastructure domain

Serve as an escalation point for systems delivery design or setup

Act as a key escalation point for platform remedies

Handle system incidents and problems resolution

Monitor, optimize, and troubleshoot hardware or software incidents and problems

Plan and implement security measures to safeguard data, software, and hardware

Configure, monitor, and maintain backup and replication routines, and strategize disaster recovery readiness

Maintain up-to-date documentation of Ledger's infrastructure systems
Required Skills:
Minimum 10 years of experience in Linux system administration and management within a high availability ecosystem

Proficiency in virtualization and containerization environments like K8s, Docker, Proxmox

Hands-on experience with configuration management tools such as Ansible, SaltStack, or Terraform

Familiarity with system monitoring tools, particularly Prometheus

Knowledge of encryption and PKI technologies

Self-driven, motivated, and autonomous

Effective communication and persuasion skills

Honest, realistic, and adept at creative problem solving, critically assessing solutions, and implementing business needs
Preferred Qualifications:
Experience in Public Cloud deployments on AWS

Understanding of application transport and network infrastructure protocols

Knowledge of data center operations or network devices is beneficial
Perks and Benefits:
Stock options to share in the company's success

Hybrid work policy for flexibility

Annual company outings and social events

Comprehensive health insurance coverage

Personal development, coaching, and fitness opportunities

Five weeks of paid leave per year, national holidays, and RTT days

Access to high-performance office equipment and gadgets

Transportation reimbursement

Employee discounts on all products

Ledger is an equal opportunity employer with a commitment to diversity and inclusion.

Summary

Seeking a skilled individual to serve as a Social Media Manager tasked with creating and expanding our brands' social media presence. The primary responsibilities include executing advertising campaigns, generating engaging original content, collaborating with influencers, managing online communities, and overseeing customer service on various platforms.

To excel in this role, the ideal candidate must have solid marketing experience and demonstrate proficiency in creating and sharing relevant technical documents to support their expertise.

Key Responsibilities

Develop and manage advertising campaigns on company social media channels.

Produce high-quality written and visual content tailored for different social media campaigns.

Maintain a continual online presence to enhance brand awareness and engagement.

Monitor and shape the company's brand reputation on social media platforms.

Collaborate with influencers to extend brand visibility.

Responsively interact with comments and inquiries on all social media profiles.

Increase Token Metrics social media accounts by 5% monthly.

Initiate interview opportunities.

Utilize graphic design tools such as Canva AI and Adobe to craft visually captivating content.

Partner with product managers to deliver engaging visual narratives across diverse platforms.

Qualifications

In-depth knowledge of Crypto (Defi, Yield Farming, Staking, IDO/IEO).

Proficiency in social media posting across multiple platforms (Instagram, Twitter, Telegram, Facebook, Tik Tok, YouTube).

Familiarity with social media tools like Hubspot, Sprout Social, and Tubebuddy.

Experience in community management through various channels (Telegram, Discord, Support tickets).

Skilled in copywriting and social media marketing.

Demonstrated experience in social media strategy development.

Ability to tailor content for different social media platforms effectively.

Proven track record of building online communities.

Understanding of graphic design principles.

Prior experience as a Brand Manager on social media platforms.

Proficiency in analyzing campaign performance metrics.