Senior Manager, Know Your Customer
Overview:
A financial technology company, Circle is at the forefront of the global digital transformation of money. Enabling fast, cost-effective, and worldwide value transfers is central to its mission. Circle's technology, including USDC, a blockchain-based dollar, serves to empower businesses, institutions, and developers in leveraging the potential of digital finance to enhance economic inclusivity on a global scale.
Company Culture:
Circle values transparency and resilience in its operations, with a focus on expanding into robust global markets. Efficiency and agility underpin the company's culture while also upholding core values such as Multi-stakeholder approach, Mindful interactions, Drive for Excellence with High Integrity. Despite operating remotely, teams collaborate effectively to foster innovation and inclusivity within the dynamic work environment.
Responsibilities:
The role at Circle entails leading the Know Your Customer (KYC) function within the Compliance Operations team. Managing day-to-day operations, this position oversees B2B customer onboarding, enhanced due diligence processes, and periodic reviews. Key tasks include team leadership, process documentation, compliance with regulatory standards, managing contractor performance, interfacing with business units, and spearheading compliance initiatives.
Key Responsibilities:
- Supervising KYC processes for corporate customers and regulatory compliance activities.
- Managing a team of analysts and contractors, ensuring quality of work and production.
- Engaging with customers for enhanced due diligence purposes.
- Leading compliance projects, identifying areas for enhancement in AML and sanctions procedures.
- Maintaining high standards in documentation and quality of client onboarding processes.
- Collaborating with engineering and product teams to implement effective tools for Compliance Operations.
- Keeping abreast of industry regulations in the cryptocurrency space for process updates.
Core Values:
- Multi-Stakeholder: Commitment to customers, shareholders, employees, and local communities.
- Mindful: Focus on respect, active listening, and attention to detail.
- Excellence-Driven: Relentless pursuit of excellence, passion for customer success, avoidance of mediocrity.
- High Integrity: Emphasis on honesty, open communication, and ethical behavior.
Candidate Profile:
- Strong interest in digital currency and blockchain technology.
- Ability to propose innovative solutions and adapt to changing industry demands.
- Extensive experience in AML and KYC for corporate clients, including process design and management.
- Proficiency in team management and project leadership.
- Excellent communication skills and capability to collaborate across internal and external teams.
- Background in RegTech, FinTech, or consulting sector preferred.
- Certification in compliance (CAMS, CFCS, CFE) advantageous.
- Competency in management tools such as Google Suite and Macbooks preferred.