Team Lead, Fraud Risk Operations (Deep Dive/ Model Labeling)

Kuala Lumpur, Malaysia +1
Full time
Office
Compensation is not specified
Role
Operations Manager
Description

OKX is a leading digital asset trading platform that offers advanced financial services to traders worldwide using blockchain technology. With a wide range of token & futures trading pairs, OKX assists traders in optimizing their strategies. As one of the top digital asset trading platforms globally, OKX caters to millions of users in over 100 countries. The derivatives segment of OKX is renowned globally, boasting a daily volume of approximately $10 billion and setting industry standards.

About the Team:

This team operates within the Global Customer Service unit and plays a pivotal role in managing risks and rewards for the platform on a global scale. Collaboration with key stakeholders such as Compliance, Product, Customer Service, Marketing, Finance, and Payment Operations is essential for the successful launch of various global products.

About the Role:

We are seeking a candidate with experience in fraud and risk management in a global context and a proven ability to lead operational teams focused on fraud risk. The ideal candidate will be responsible for establishing and overseeing the fraud risk team in Malaysia, encompassing recruitment, development of fraud processes, policies, and procedures.

The successful applicant should excel in a dynamic and collaborative environment, demonstrating adaptability, strong prioritization skills, and a proactive approach to achieving goals. Driving results and supporting product growth while fostering a culture of fraud risk management and implementing risk strategies are key aspects of this role.

Responsibilities Include:

  • Devising strategies for the continual enhancement and growth of the fraud risk operation team.
  • Managing day-to-day operations and capacity requirements while handling escalations effectively.
  • Supervising a team of fraud risk representatives to detect and prevent various types of fraud, such as identity theft, friendly fraud, social engineering, and bot attacks.
  • Developing and maintaining risk and fraud investigation procedures to support new and existing products and services.
  • Implementing a program and culture for operational excellence in risk to align customer service with risk policies.
  • Nurturing a team of investigators focused on fraud detection and loss reduction.
  • Collaborating with partners and stakeholders to educate and advocate for effective fraud risk management.

Requirements:

  • Bachelor's degree
  • Over 8 years of leadership experience in fraud risk management with a strategic and operational focus.
  • Demonstrated expertise in designing and implementing operational strategies for fraud risk management.
  • Proficiency in leveraging fraud risk analytics to support business growth while managing risks.
  • Ability to collaborate effectively across various business functions and with senior management.
  • Capability to thrive in a fast-paced environment and lead with a hands-on approach.
  • Skilled at coaching and mentoring teams using servant leadership tactics for employee engagement.

Desired Qualifications:

  • Knowledge or interest in blockchain and cryptocurrency ecosystems.
  • Experience in launching products within disruptive technology sectors.
  • Familiarity with product management practices.
  • MBA preferred but not required.
  • Fraud Risk Certification (CIPFA) is a plus.

Benefits:

  • Competitive compensation package including bonuses.
  • Regular team-building activities.
  • Remote work options.
  • Opportunities for career growth and skill development.
  • Employee engagement and recognition programs.
  • Multinational work environment for diverse career advancement opportunities.
Skills Required
Avatar
OKX
Company size
Not specified
Location
United States
Description
OKX is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology. Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.

More Full-time Jobs

Show more

Product Management Internship, Data

Singapore
Singapore
Full time
Office
Who We Are

At a globally renowned digital asset exchange company established in 2017, we are leading the way in transforming entrenched systems through state-of-the-art technology. We believe in reshaping the financial landscape by providing diverse, cutting-edge products and solutions to over 50 million users across 180 countries. Our commitment to innovation and the power of decentralized finance is making financial access more inclusive and enabling individuals to explore the realm of Web3.

We foster a culture of innovation, responsibility, and active participation in public welfare initiatives. With over 3,000 employees worldwide, we value diversity and inclusivity, as we believe they are vital in creating enduring industry value. Join us and contribute to shaping the future!

About The Internship Program

Duration: 6 months to 1 year.

Potential for conversion to a full-time position based on internship performance.

Full-time internship with on-site mentorship.

Opportunity to work on impactful data projects and drive initiatives.

Eligibility criteria include full-time commitment during and after the internship and not requiring visa sponsorship in the future if you are a Singapore Citizen.

What You’ll Be Doing

Collaborate on developing a company-wide platform for user segmentation, targeting, and data visualization.

Partner with data engineering and algorithm teams to ensure product solutions are accurate, high-quality, and scalable.

Aid in defining and implementing data metrics and enhancing user segmentation and targeting through product development.

Work closely with cross-functional teams to understand user requirements and translate them into actionable features.

Utilize data for analysis, product strategy, design, and decision-making.

What We Look For In You

Passion for data and technology with a proactive approach.

Strong analytical skills, problem-solving abilities, and a knack for complex logical challenges.

Enjoy cross-functional teamwork and have excellent communication skills to drive project initiatives.

Proficiency in SQL, Python, or other relevant programming languages for data analysis and manipulation.

Nice to Haves

Knowledge in crypto/blockchain is a plus.

Prior internship experience in user growth, product management, or machine learning is advantageous.

Perks & Benefits

Competitive compensation package.

Learning and development programs with education subsidies.

Team building activities and company events.

Wellness and meal allowances.

Comprehensive healthcare coverage for employees and dependents.

Discover more benefits as you progress in our hiring process!

Product Manager - FalconX 360

New York City, USA
New York City, USA
Full time
Office
About the Company:

FalconX is a cutting-edge platform specializing in digital assets for institutions, offering a range of services such as trade execution, credit & treasury management, prime offering, and market making. With global reach, innovative technology, and substantial liquidity, FalconX has facilitated over $1 trillion in client transactions. Committed to regulatory compliance and trustworthiness, our diverse team comprises professionals from leading companies such as Google, Apple, Paypal, Citadel, Bridgewater, and Goldman Sachs. At FalconX, our core values include thinking big, driving bold outcomes, fostering unity, iterating swiftly, and embracing an entrepreneurial spirit.

We place a high value on learning and continuous improvement. While achieving outcomes is paramount, we strongly believe that ongoing learning from both successes and failures is key to sustaining and enhancing our success in the dynamic digital asset industry. There are abundant opportunities for experimentation and growth, allowing us to learn together and stay ahead in our sector.

Responsibilities:

As a Product Manager, you will drive the vision and development roadmap for FalconX's Trading and 360 UI platforms. Your duties will encompass defining priorities and creating new functionalities to enhance client interactions with FalconX's lending products. Collaborating with Engineering, your role will involve building and deploying robust Trading systems, execution capabilities, and portfolio management tools. Working alongside cross-functional teams spanning Trading, Capital Markets, Risk Management, Operations, Legal, Compliance, and other product teams, you will translate customer needs into innovative product roadmaps. Additionally, you will oversee UI/UX requirements, ensuring a seamless user experience through collaboration with other product managers and the front-end engineering team.

General Qualifications:

At least 4 years of experience in product management/engineering in fast-paced environments, engaging with product, engineering, and stakeholder teams.

Demonstrated capability in designing efficient workflows and user-friendly experiences.

Deep expertise in brokerage infrastructure management, including front, middle, and back office operations.

Extensive background in developing trading and risk-related products within banking, asset management, or hedge fund sectors.

Strong entrepreneurial mindset suited to a dynamic environment.

Outstanding team collaboration skills with keen attention to detail.

Proven track record of end-to-end ownership and successful project delivery.

Strategic thinker with a methodical approach to managing multiple projects.

Skilled in business scaling and achieving favorable outcomes.

Proficient in cross-functional communication and stakeholder alignment.

Excellent influence-building abilities across various roles and organizational levels.

Comfortable navigating ambiguity and solving complex problems across departments.

Preferred Qualifications:

Experience in designing trading products for entities like broker dealers, prop trading firms, hedge funds, or clearing firms. Knowledge of the crypto industry is a plus.

Previous involvement as an early/founding team member at a growth-stage startup.

Possession of an MBA, FRM, or CFA certification would be beneficial.

Compensation:

The full-time position offers an anticipated annual compensation ranging from $151,000 to $254,000. Actual compensation will be contingent upon factors such as expertise, experience, qualifications, and pertinent variables. Additional compensatory benefits include overtime pay (if applicable), relocation support (where required), performance-related bonuses, paid time off, Company holidays, equity participation, 401k retirement benefits, and comprehensive health, dental, and vision coverage subject to relevant plan terms and Company policies.

Inclusivity Statement:

FalconX is dedicated to fostering a diverse, inclusive, equitable, and safe workplace for all individuals. Our roles welcome applicants from all backgrounds, even if not all specified requirements are met. An Equal Employment Opportunity Employer, FalconX upholds a commitment to nondiscrimination based on various legally protected factors.

Note:

For job applicants with disabilities, FalconX is prepared to provide reasonable accommodation under the Americans with Disabilities Act and other applicable laws. To request assistance during the application process, please reach out to FalconX’s People team at recruiting@falconx.io.

Application Privacy:

For applicants located or applying within California, kindly refer to our Privacy Policy.

Head of Finance (Panama -Remote)

Panama City Beach, USA
Panama City Beach, USA
Full time
Remote
Job Responsibilities:

Managing day-to-day operations within the crypto platform and optimizing efficiency through the enhancement of processes.

Analyzing key performance metrics to evaluate operational success.

Collaborating with various teams to drive continuous improvement and foster innovation.

Supervising human resource functions including recruitment, onboarding, training, and performance evaluation.

Ensuring compliance with industry regulations and laws in the crypto field.

Keeping abreast of industry trends to inform decision-making and provide strategic recommendations.

Job Requirements:

Hold a Bachelor's degree in business, finance, or a relevant field.

Possess over 5 years of experience in Web3/Crypto operations with a profound understanding of HR management principles.

Excellent communication skills coupled with effective leadership traits.

Ability to multitask and prioritize efficiently in a fast-paced environment while comprehending regulatory requirements in the crypto sector.

Demonstrated track record in managing productive operations teams.

About Company:

Token Metrics offers AI-powered crypto indices, rankings, and price projections to help crypto investors construct lucrative portfolios. Their customer base spans diverse profiles from retail investors and traders to crypto fund managers in over 50 countries.

Senior Manager, Partner Marketing, APAC

Singapore
Singapore
Full time
Office
Company Overview:

Circle, a financial technology company, is at the forefront of the evolving internet of money. This tech company emphasizes the importance of creating an environment where financial value can flow globally, instantly, and economically. The innovative technologies introduced by Circle have the potential to revolutionize payments, commerce, and market dynamics, thereby contributing to global economic development and inclusivity. Their cutting-edge infrastructure, including USDC, a digital dollar based on blockchain technology, allows businesses and developers to leverage these advancements and capitalize on the transformative intersection of finance and technology.

Company Culture:

Circle prioritizes transparency, stability, and expansion. With a focus on operational excellence, the company values a diverse, flexible work environment where creativity and collaboration are encouraged. Remote work is endorsed, and the strength of collective efforts drives team accomplishments. Circle fosters a culture where every individual has a stake in the company's success, promoting innovation and a shared sense of ownership.

Role Overview:

Circle is seeking a seasoned Senior Partner Marketing Manager to contribute significantly to a partner-centric market strategy in the APAC region. The position involves collaborating with various Distribution Partners, ranging from Web3 and Web2 Wallets to Fintech Applications and NGOs. Based in APAC, specifically focusing on Brazil and Mexico, the role entails developing co-marketing campaigns and advising partners on effectively promoting Circle products to their customer base.

Responsibilities:

Lead key marketing initiatives for enterprise partnerships within the APAC region.

Execute co-marketing campaigns with partners to drive USDC growth, particularly targeting partner end-users.

Serve as the primary liaison with partner marketing teams to formulate growth strategies and campaign plans.

Create and manage partner marketing content, such as blog posts, case studies, and social media campaigns.

Develop educational materials for partners, including framework documents and product overviews.

Evaluate and report on the performance of partner marketing campaigns.

Participate in regional travel to meet strategic partners and engage in local ecosystem events.

Qualifications:

Over a decade of relevant experience in areas like Partner Marketing, Web3 Marketing, Consumer Finance, Payments Marketing, or Business Development.

Proficiency in Portuguese and/or Spanish with exposure to business operations in the APAC region.

Extensive knowledge of web3, blockchain, digital currency, fintech, and growth marketing.

Demonstrated expertise in campaign management, collateral development, and launching marketing initiatives.

Self-motivated and independent with a knack for diving deep into technology.

Proven ability to thrive in unstructured environments and establish order within chaos.

Experience collaborating with cross-functional teams to drive go-to-market strategies.

Proficiency in digital tools like Slack, Google Workspace, and MacOS.

Willingness to engage in occasional work-related travel.

Circle is dedicated to fostering a diverse and inclusive workplace, and encourages candidates sharing the company's values to apply. Discrimination based on various factors is not tolerated at Circle. The company complies with the E-Verify Program where required by law.

Compliance Tech & Insights Intern

Los Angeles, USA
Los Angeles, USA
Full time
Remote
Job Summary:

Circle is a leading financial technology company specializing in enabling value transfer globally and efficiently through digital means. They are at the forefront of the digital finance revolution, using blockchain technology to drive new possibilities in payments, commerce, and markets, with a focus on enhancing global economic prosperity and fostering inclusion. Circle's innovative infrastructure, including the USDC stablecoin, empowers businesses, institutions, and developers to leverage these advancements in the evolving landscape of finance and technology.

Company Culture:

Circle prioritizes transparency and stability in all its endeavors and operates with a global perspective, expanding its presence into key jurisdictions worldwide. Employees uphold company values such as Multistakeholder approach, Mindfulness, Pursuit of Excellence, and High Integrity. The team at Circle thrives in a remote setup, collaborating seamlessly to achieve collective success in a dynamic and inclusive work environment that values diverse perspectives and encourages innovation.

Key Responsibilities:

As a Compliance Tech & Insights Intern at Circle, your primary focus will be on leveraging compliance systems and data expertise to streamline reporting processes and enable data-driven compliance practices. This pivotal role involves designing and implementing top-tier assets to support the Global Compliance Program in delivering outstanding results. This will entail maintaining data integrity, creating program insights and analytics tools, and refining models to guide compliance officers in making well-informed decisions.

Key Duties Include:

Collaborating with the Compliance Program and Product teams to shape dashboard and reporting frameworks for AML, Sanctions, and KYC controls.

Conducting analytics related to BSA/AML compliance controls, optimizing processes for regulatory examinations.

Developing self-service dashboards and reports to facilitate informed decision-making consistency.

Documenting system design comprehensively for regulatory review and external assessments.

Analyzing structured and unstructured data using advanced statistical techniques to solve complex business challenges.

Working collaboratively with cross-functional teams to establish end-to-end processes for regulatory reporting.

Desired Qualifications:

Currently enrolled in a degree program in Information Science, Computer Science, Engineering, or a related field.

Prior experience in data management and analytics in banking, consulting, or cryptocurrency sectors. Exposure to RegTech or FinTech firms is advantageous.

Proficiency in programming for data analysis, particularly with SQL and Python.

Familiarity with collaborating with diverse teams to enhance compliance processes and systems effectively.

Adaptability to fluid industry landscapes and the ability to respond promptly to evolving demands.

Proficient in tools such as Google Suite, Slack, and Apple macOS.

Additional Details:

Day-one PERM sponsorship is available for eligible candidates.

Circle is dedicated to fostering an inclusive financial future by valuing transparency and diversity. Compensation packages are crafted thoughtfully, considering various factors.

We are an equal opportunity employer, fostering a workplace free from discrimination based on race, religion, nationality, gender, sexual orientation, age, marital status, veteran status, or disability. Circle complies with the E-Verify Program as required by law in select locations.