Workforce Management Analyst, Real Time Adherence
Status
Reno, USA
Full time
Office
Compensation is not specified
Role
Data Analyst
Description
About Figure
Figure aims to transform financial services through its advanced technology platform. Leveraging the loan origination capabilities and partner network, Figure is committed to scaling innovative products that enhance efficiency and transparency in the industry. By integrating cutting-edge technology, Figure is driving transparent and efficient capital markets with a growing pool of assets originated on its platform. The dedicated team at Figure embodies qualities of drive, innovation, collaboration, and a passion for creating new solutions, welcoming individuals with an entrepreneurial mindset to contribute to its culture of innovation.
Every day at Figure presents an opportunity for continuous learning along with a focus on impactful work.
Role Overview
We are in search of a meticulous and analytical Workforce Management Analyst specializing in scheduling and real-time adherence (RTA) to join our team. This role involves optimizing workforce schedules, ensuring resource allocation efficiency to meet service-level targets, and providing recommendations for process enhancements related to call routing and management for our Customer Operations team.
Key Responsibilities
- Monitor real-time adherence to schedules and service level agreements using workforce management tools.
- Identify deviations from planned staffing levels and service objectives, making real-time adjustments for optimal resource utilization.
- Anticipate and respond to fluctuations in contact volume and staffing needs throughout the day.
- Collaborate with operations and support teams to implement real-time schedule adjustments effectively.
- Analyze real-time performance metrics to identify trends and areas for improvement, sharing insights with stakeholders.
- Address and resolve real-time staffing issues, system failures, or operational disruptions promptly.
- Generate and distribute performance reports to key stakeholders
Qualifications
- Requires at least 2 years of experience performing WFM functions within a contact center environment, with expertise in scheduling and RTA
- Proficiency with workforce management software such as Calabrio, Verint, NICE, and telephony systems
- Strong Excel skills for data organization and analysis
- Self-motivated with the ability to work independently and stay focused on tasks
- Effective communicator able to build rapport with cross-functional teams
- Positive attitude, excellent interpersonal skills, and ability to foster solid working relationships
- Flexibility to adapt to changing workloads and new information rapidly
- Familiarity with financial services regulatory environment
Benefits
- Competitive salary and opportunities for growth
- Company quarterly performance-based bonus
- Equity stock options package
- Comprehensive health, vision, dental insurance, wellness program, life and disability coverage
- Various benefits like HSA, FSA, 401k, commuter benefits, up to 12 weeks paid family leave
- Choice of in-office, remote, or hybrid work
- Home office and technology stipend, flexibility in time-off, continuing education reimbursement
- Routine team swag deliveries
The salary range for residents of CO, NY, CA, and WA is between $51,920 - $64,900/year, with additional bonuses and equity offered. Actual compensation may vary based on candidate experience and location.
Figure does not provide work visa sponsorship for this position. All new hires must verify their eligibility to work in the US and complete required forms.
Skills Required
Figure
Website
www.figure.comCompany size
Not specified
Location
United States
Description
Figure is a financial technology company with the mission of leveraging blockchain, AI and advanced analytics to unlock new access points for consumer credit products that can transform the financial lives of our customers. We provide home equity release solutions, including home equity lines of credit, home improvement loans and home buy-lease back offering for retirement. Concurrently, we are building a blockchain protocol for the origination, custody, trading and securitization of whole loans and other assets. Apply now to join our team.
Status
Andrew K
Developer for writing bids
Full time
Remote
I'm looking for a developer who has experience with job hunting.
He should have experience working as a developer and should have knowledge in job hunting and writing bid sentences.
I want to hire someone who can help me bid on jobs with my profile.
Developer should be a guy and should create gmail and skype phone with my resume.
He should get on job sites, and apply for job with my resume and contact info.
Also he should receive recruiter calls with skype phone, so he should be fluent in english.
If you get an invitation for company interview you will get paid $10 per invite.
After getting hired, I will pay $100 bonus.
This is a long-term cooperation job and he should be able to work full time for me. (more than 100 bids per day)
If you don't meet any of these requirement, never dm!
Here's my telegram id: @strategyoftl
He should have experience working as a developer and should have knowledge in job hunting and writing bid sentences.
I want to hire someone who can help me bid on jobs with my profile.
Developer should be a guy and should create gmail and skype phone with my resume.
He should get on job sites, and apply for job with my resume and contact info.
Also he should receive recruiter calls with skype phone, so he should be fluent in english.
If you get an invitation for company interview you will get paid $10 per invite.
After getting hired, I will pay $100 bonus.
This is a long-term cooperation job and he should be able to work full time for me. (more than 100 bids per day)
If you don't meet any of these requirement, never dm!
Here's my telegram id: @strategyoftl
Payment in Crypto
Crypto Fundraiser Pool
Risk Analyst
Part time
Remote
Crypto Fundraiser Pool is a pioneering platform where blockchain technology meets charitable causes. We provide a seamless and secure way for individuals and organizations to contribute to charitable projects using cryptocurrency. Our mission is to ensure transparency, trust, and safety within the ecosystem as we revolutionize the fundraising landscape.
Role Summary
We are seeking a highly motivated and analytical Risk Analyst to join our growing team. The ideal candidate will have a strong understanding of financial risk management, particularly in the cryptocurrency space. You will play a key role in identifying, assessing, and mitigating risks that could affect our fundraising operations and broader crypto activities. This role demands a detail-oriented mindset, advanced analytical skills, and an ability to develop robust risk management strategies in a fast-paced environment.
Duties/Responsibilities
Identify potential risks related to cryptocurrency fundraising and investments, including market volatility, regulatory changes, and fraud.
Conduct in-depth research on risk factors affecting blockchain technology and the global cryptocurrency market.
Develop and implement risk assessment models to evaluate the financial impact of potential risks..
Monitor and analyze industry trends, emerging risks, and potential red flags to proactively mitigate threats.
Collaborate with cross-functional teams including legal, compliance, and finance to ensure the organization adheres to regulatory standards and best practicesDevelop contingency plans and risk mitigation strategies to safeguard the organization from unforeseen events.
Prepare comprehensive reports and risk assessments to inform key decision-makers.
Contribute to developing policies and procedures to enhance overall risk management frameworks.
Preferred Skills
Experience in developing risk models to evaluate financial exposure and the impact of potential risks on the organization
Knowledge of crypto wallets, transactions, and blockchain auditing.
Familiarity with cryptocurrency regulations, including anti-money laundering Anti-money laundering, Know your customer, and data protection laws.
Proficient with data analysis such as Python, R, Excel, or SQL to analyze complex data sets.
Ability to prepare detailed risk assessments, reports, and compliance documentation for the decision-making process
Experience using risk management software and financial tools
Education and Experience
Bachelor's degree in Finance, Economics, Risk Management, or a related field.
3+ years of experience in risk analysis, preferably in cryptocurrency, blockchain, or financial services.
Strong knowledge of blockchain technology, cryptocurrencies, and the crypto regulatory landscape.
Proven experience with risk management tools and financial modeling.
Excellent analytical, problem-solving, and critical-thinking skills.
Ability to communicate complex risks and strategies in a clear, actionable way.
Familiarity with regulatory requirements in the crypto industry is a plus.
Strong attention to detail and ability to work independently in a remote environment.
Additional Requirements or Expectations Specific to the Position
Certifications in risk management, blockchain technology, or related fields are a plus.
Familiarity with coding (e.g. Python) to automate data analysis and risk modeling is a bonus.
How to Apply:
If you’re excited about working at the intersection of finance, technology, and philanthropy, we’d love to hear from you. Please submit your resume and a brief cover letter to us explaining why you’re a great fit for the Risk Analyst position at Crypto Fundraiser Pool.
Join us as we make an impact with blockchain innovation!
Role Summary
We are seeking a highly motivated and analytical Risk Analyst to join our growing team. The ideal candidate will have a strong understanding of financial risk management, particularly in the cryptocurrency space. You will play a key role in identifying, assessing, and mitigating risks that could affect our fundraising operations and broader crypto activities. This role demands a detail-oriented mindset, advanced analytical skills, and an ability to develop robust risk management strategies in a fast-paced environment.
Duties/Responsibilities
Identify potential risks related to cryptocurrency fundraising and investments, including market volatility, regulatory changes, and fraud.
Conduct in-depth research on risk factors affecting blockchain technology and the global cryptocurrency market.
Develop and implement risk assessment models to evaluate the financial impact of potential risks..
Monitor and analyze industry trends, emerging risks, and potential red flags to proactively mitigate threats.
Collaborate with cross-functional teams including legal, compliance, and finance to ensure the organization adheres to regulatory standards and best practicesDevelop contingency plans and risk mitigation strategies to safeguard the organization from unforeseen events.
Prepare comprehensive reports and risk assessments to inform key decision-makers.
Contribute to developing policies and procedures to enhance overall risk management frameworks.
Preferred Skills
Experience in developing risk models to evaluate financial exposure and the impact of potential risks on the organization
Knowledge of crypto wallets, transactions, and blockchain auditing.
Familiarity with cryptocurrency regulations, including anti-money laundering Anti-money laundering, Know your customer, and data protection laws.
Proficient with data analysis such as Python, R, Excel, or SQL to analyze complex data sets.
Ability to prepare detailed risk assessments, reports, and compliance documentation for the decision-making process
Experience using risk management software and financial tools
Education and Experience
Bachelor's degree in Finance, Economics, Risk Management, or a related field.
3+ years of experience in risk analysis, preferably in cryptocurrency, blockchain, or financial services.
Strong knowledge of blockchain technology, cryptocurrencies, and the crypto regulatory landscape.
Proven experience with risk management tools and financial modeling.
Excellent analytical, problem-solving, and critical-thinking skills.
Ability to communicate complex risks and strategies in a clear, actionable way.
Familiarity with regulatory requirements in the crypto industry is a plus.
Strong attention to detail and ability to work independently in a remote environment.
Additional Requirements or Expectations Specific to the Position
Certifications in risk management, blockchain technology, or related fields are a plus.
Familiarity with coding (e.g. Python) to automate data analysis and risk modeling is a bonus.
How to Apply:
If you’re excited about working at the intersection of finance, technology, and philanthropy, we’d love to hear from you. Please submit your resume and a brief cover letter to us explaining why you’re a great fit for the Risk Analyst position at Crypto Fundraiser Pool.
Join us as we make an impact with blockchain innovation!
Payment in Crypto
Hire Living
Data Analysis
Las Vegas, USA
Las Vegas, USA
Full time
Remote
We are seeking a talented and detail-oriented Data Analyst to join our team. As a Data Analyst, you will be responsible for interpreting data, analyzing results, and providing insights to drive business decisions. The ideal candidate will possess a diverse skill set in areas such as Web, Mobile & Software Development, Engineering & Architecture, IT & Networking, Accounting and Consulting, and Blockchain & Crypto.
Responsibilities:
- Analyze data to identify trends, patterns, and insights that will inform strategic decisions.
- Work closely with various departments to gather data requirements and deliver actionable insights.
- Develop and maintain data models, dashboards, and reports to track key performance metrics.
- Utilize both quantitative and qualitative analysis techniques to interpret data effectively.
- Collaborate with stakeholders to ensure data integrity and accuracy.
Requirements:
- Bachelor's degree in a related field, such as Computer Science, Information Technology, Mathematics, or Statistics.
- Proven experience in data analysis, including proficiency in tools and technologies relevant to Web, Mobile & Software Development, Engineering & Architecture, IT & Networking, Accounting and Consulting, and Blockchain & Crypto.
- Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
If you are passionate about leveraging data to drive business success and have a diverse skill set in the aforementioned areas, we encourage you to apply for this exciting opportunity as a Data Analyst.
Responsibilities:
- Analyze data to identify trends, patterns, and insights that will inform strategic decisions.
- Work closely with various departments to gather data requirements and deliver actionable insights.
- Develop and maintain data models, dashboards, and reports to track key performance metrics.
- Utilize both quantitative and qualitative analysis techniques to interpret data effectively.
- Collaborate with stakeholders to ensure data integrity and accuracy.
Requirements:
- Bachelor's degree in a related field, such as Computer Science, Information Technology, Mathematics, or Statistics.
- Proven experience in data analysis, including proficiency in tools and technologies relevant to Web, Mobile & Software Development, Engineering & Architecture, IT & Networking, Accounting and Consulting, and Blockchain & Crypto.
- Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
If you are passionate about leveraging data to drive business success and have a diverse skill set in the aforementioned areas, we encourage you to apply for this exciting opportunity as a Data Analyst.
OP Labs
Senior Product Manager, Security
Full time
Remote
We believe Ethereum has the potential to solve some of humanity’s most crucial coordination issues. Since our initial inception as a research group, we have sought to scale both its technology and values.
At present, the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem. We do this in the open (under an MIT open source license) because we believe in open source innovation and its ability to accelerate growth.
OP Labs is building Optimism mainnet, and by extension, the infrastructure that powers all OP-Stack chains. We are improving Ethereum’s performance by orders of magnitude and donating the profits from doing so to funding Ethereum public goods. By operating as a Public Benefit Corporation, OP Labs can align its incentives with the public good and take positive-sum steps toward a sustainable future for the internet.
We’re looking for an experienced, security-focused PM to help us scale Ethereum.
At Optimism, security is one of our core product features. In this role, you will support our growing Security team to create secure practices, frameworks, and products that benefit our customers. You will prioritize, design, and ship secure protocol and governance features as well as state-of-the-art monitoring and alerting systems to defend the Superchain.
As a PM at OP Labs, you are fully empowered to identify, prioritize, develop, and ship impactful products to our customers and ecosystem.
What are the role responsibilities?
Lead core security and protocol initiatives from ideation all the way to delivery
Go deep on highly technical products (e.g., fault proofs) to propose roll-out, monitoring, and success strategies
Improve chain deployment and upgrade tooling to scale the Superchain to 1,000s of interoperable chains
Lead UXR with infrastructure partners, the Optimism Security Council, and chain operators to understand security and usability needs
Collaborate with a team of world-class security and smart contract engineers
What skills do you bring?
3+ years experience building product in highly adversarial environments
Ability to communicate with both technical and non-technical stakeholders
Proven track record of designing and improving operational processes to increase efficiency
Deep strategic thinking coupled with clear, pithy writing
What will you like about us?
Driving core security and protocol initiatives from ideation to impact
Securing billions in TVL across the Superchain
Immediate agency and impact
Working with a world-class team to scale Ethereum
Fully remote, deeply engaged, highly skilled, and yet really FUN team environment
What will you like about us?
We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K match—learn more about our benefits, culture, and all recruiting FAQ here: https://oplabs.notion.site/OP-Labs-Hiring-FAQ-79f82dd0763e4344b99e9ce3ea1728da.
We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
Our team is a diverse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
We’re fully remote, deeply engaged, highly skilled, and like to have fun.
We think long-term. Our founders have been scaling Ethereum since 2015.
We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Optimism, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
At present, the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem. We do this in the open (under an MIT open source license) because we believe in open source innovation and its ability to accelerate growth.
OP Labs is building Optimism mainnet, and by extension, the infrastructure that powers all OP-Stack chains. We are improving Ethereum’s performance by orders of magnitude and donating the profits from doing so to funding Ethereum public goods. By operating as a Public Benefit Corporation, OP Labs can align its incentives with the public good and take positive-sum steps toward a sustainable future for the internet.
We’re looking for an experienced, security-focused PM to help us scale Ethereum.
At Optimism, security is one of our core product features. In this role, you will support our growing Security team to create secure practices, frameworks, and products that benefit our customers. You will prioritize, design, and ship secure protocol and governance features as well as state-of-the-art monitoring and alerting systems to defend the Superchain.
As a PM at OP Labs, you are fully empowered to identify, prioritize, develop, and ship impactful products to our customers and ecosystem.
What are the role responsibilities?
Lead core security and protocol initiatives from ideation all the way to delivery
Go deep on highly technical products (e.g., fault proofs) to propose roll-out, monitoring, and success strategies
Improve chain deployment and upgrade tooling to scale the Superchain to 1,000s of interoperable chains
Lead UXR with infrastructure partners, the Optimism Security Council, and chain operators to understand security and usability needs
Collaborate with a team of world-class security and smart contract engineers
What skills do you bring?
3+ years experience building product in highly adversarial environments
Ability to communicate with both technical and non-technical stakeholders
Proven track record of designing and improving operational processes to increase efficiency
Deep strategic thinking coupled with clear, pithy writing
What will you like about us?
Driving core security and protocol initiatives from ideation to impact
Securing billions in TVL across the Superchain
Immediate agency and impact
Working with a world-class team to scale Ethereum
Fully remote, deeply engaged, highly skilled, and yet really FUN team environment
What will you like about us?
We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K match—learn more about our benefits, culture, and all recruiting FAQ here: https://oplabs.notion.site/OP-Labs-Hiring-FAQ-79f82dd0763e4344b99e9ce3ea1728da.
We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
Our team is a diverse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
We’re fully remote, deeply engaged, highly skilled, and like to have fun.
We think long-term. Our founders have been scaling Ethereum since 2015.
We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Optimism, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
Plena
Business Development Associate (Web3 Native)
Full time
Remote
Job Description:
1.)Expand Plena Connect SDK Integration:
-Identify and engage with DApps for potential integration with Plena Connect SDK.
-Lead discussions, negotiations, and follow-ups to ensure successful SDK integration.
2.)Partnership Development:
-Identify and secure strategic partnerships to enhance Plena’s ecosystem.
-Maintain and leverage existing relationships to introduce new partners.
-Collaborate with partners to co-create marketing and promotional campaigns.
3.)Coin Listings:
-Proactively reach out to new and emerging coins to be listed on Plena.
-Manage relationships with token projects and guide them through the listing process.
-Stay updated on market trends to identify potential listing opportunities.
4.)Lead Generation and Outreach:
-Conduct cold outreach to potential partners, leveraging both existing contacts and new leads.
-Develop and maintain a robust pipeline of prospective partners, including KOLs, KOL managers, and marketing agencies.
-Follow up diligently to convert leads into active collaborations.
5.)Community and Network Building:
-Engage with key opinion leaders (KOLs), influencers, and marketing agencies to support Plena’s initiatives.
-Build and maintain a strong network within the crypto community to facilitate future activities.
6.)Product and Market Analysis:
-Regularly review and analyze Plena’s products and market position.
-Recommend activities and strategies to drive user growth and engagement.
-Identify and bring on board growth partners to achieve dynamic growth.
7.)Strategic Planning and Execution:
-Develop and implement strategic plans to achieve business development goals.
-Collaborate with internal teams to align strategies and ensure seamless execution.
Job Requirements:
-Experience: 1+ years in business development, preferably within the crypto or blockchain industry.
-Network: Well-connected within the crypto space, with a robust network of contacts.
-Skills: Proven ability to conduct cold outreach, follow-ups, and leverage existing connections.
-Knowledge: Deep understanding of the crypto industry, including DApps, SDK integrations, and coin
listing processes.
-Communication: Excellent communication and negotiation skills.
-Strategy: Ability to develop and execute strategic plans to drive growth.
-Self-Starter: Highly motivated, proactive, and able to work independently.
Benefits:
Fully remote position
Flexible schedule
The chance to build and grow with one of the fastest growing companies in Web3 and have fun while we do it -Time Zone : from 7 AM UTC to 4pm UTC , But can be flexible as per work goals.
1.)Expand Plena Connect SDK Integration:
-Identify and engage with DApps for potential integration with Plena Connect SDK.
-Lead discussions, negotiations, and follow-ups to ensure successful SDK integration.
2.)Partnership Development:
-Identify and secure strategic partnerships to enhance Plena’s ecosystem.
-Maintain and leverage existing relationships to introduce new partners.
-Collaborate with partners to co-create marketing and promotional campaigns.
3.)Coin Listings:
-Proactively reach out to new and emerging coins to be listed on Plena.
-Manage relationships with token projects and guide them through the listing process.
-Stay updated on market trends to identify potential listing opportunities.
4.)Lead Generation and Outreach:
-Conduct cold outreach to potential partners, leveraging both existing contacts and new leads.
-Develop and maintain a robust pipeline of prospective partners, including KOLs, KOL managers, and marketing agencies.
-Follow up diligently to convert leads into active collaborations.
5.)Community and Network Building:
-Engage with key opinion leaders (KOLs), influencers, and marketing agencies to support Plena’s initiatives.
-Build and maintain a strong network within the crypto community to facilitate future activities.
6.)Product and Market Analysis:
-Regularly review and analyze Plena’s products and market position.
-Recommend activities and strategies to drive user growth and engagement.
-Identify and bring on board growth partners to achieve dynamic growth.
7.)Strategic Planning and Execution:
-Develop and implement strategic plans to achieve business development goals.
-Collaborate with internal teams to align strategies and ensure seamless execution.
Job Requirements:
-Experience: 1+ years in business development, preferably within the crypto or blockchain industry.
-Network: Well-connected within the crypto space, with a robust network of contacts.
-Skills: Proven ability to conduct cold outreach, follow-ups, and leverage existing connections.
-Knowledge: Deep understanding of the crypto industry, including DApps, SDK integrations, and coin
listing processes.
-Communication: Excellent communication and negotiation skills.
-Strategy: Ability to develop and execute strategic plans to drive growth.
-Self-Starter: Highly motivated, proactive, and able to work independently.
Benefits:
Fully remote position
Flexible schedule
The chance to build and grow with one of the fastest growing companies in Web3 and have fun while we do it -Time Zone : from 7 AM UTC to 4pm UTC , But can be flexible as per work goals.