Region Director - Account Management, Growth

Status
Sydney, Australia
Full time
Hybrid
Compensation is not specified
Role
CTO
Description

We are looking for a driven and customer-focused Region Director to oversee the Account Management sector in the UK & Europe region. The main focus of this role is to lead a team of Account Managers dedicated to providing exceptional service to our VIP customers on the Main App. Building strong client relationships to enhance satisfaction, retention, and revenue growth is key to success in this position.

Responsibilities:

Leadership & Team Development

  • Lead the development of a team of Account Managers to cater to high-value clients. Implement best practices and metrics for effective account management.
  • Offer guidance and support to Account Managers to improve their skills and customer interaction.

Client Management & Business Growth

  • Strategize and implement plans to maximize customer revenue, trading activity, and AUM.
  • Ensure top-tier customers receive personalized support and engagement, leading to increased product utilization.
  • Drive the growth of the business through client referrals and cross-selling opportunities.

Regional Strategy & Market Execution

  • Act as the primary representative in the region, aligning business strategies with market trends.
  • Utilize market insights to identify opportunities for expansion and competition.
  • Collaborate with internal teams to advocate for customer needs and enhance market-driven features.

Data-Driven Performance Management

  • Monitor client engagement metrics and trading performance to identify areas for improvement.
  • Analyze data to set and achieve ambitious performance targets for the region.

Requirements:

  • Over 8 years of experience in account management, relationship management, or sales within industries such as crypto, iGaming, trading, fintech, or financial services.
  • Demonstrated ability in building and leading successful teams, recruiting, and mentoring talent.
  • Proven track record of managing high-net-worth clients with excellent customer relationship skills.
  • Strong analytical skills using data for strategic decision-making.
  • Cultural awareness and expertise in the assigned regional territory.
  • Entrepreneurial mindset with problem-solving abilities in a fast-paced environment.
  • Knowledge of crypto trading and market dynamics is beneficial.
Skills Required
Avatar
Сrypto.com
Company size
Not specified
Location
United States
Description
Not specified
Status

More Full-time Jobs

Show more

Marketing Growth Lead

Part time
Remote
What You’ll Be Doing
Build the vibe. You’ll set the tone and personality of our community across Discord, Twitter, Telegram, and wherever players hang out.
Keep the squad engaged. Run quests, events, AMAs, tournaments, community calls, lore drops, meme contests, and more.
Be our frontline. Answer questions, share updates, and make sure feedback is getting to the devs and leadership in real time.
Grow our army. Welcome new players, help onboard them into the Strike Arena universe, and reward community legends with roles, recognition, and incentives.
Partner with guilds, creators & KOLs. Support collabs, raid events, co-streams, and everything in between.
Stay plugged into web3 culture. Know what’s trending. Jump into memes. Be reactive and proactive in shaping the conversation.
Help shape the future. As our ears and eyes in the community, you’ll play a major role in evolving the game, features, and community tools.
🧠 You Might Be a Fit If…
You’ve been a Community Manager or Mod in web3, especially for a game, NFT project, or DeFi protocol.
You’re super active in Discord and Twitter, and have a feel for what makes a digital community thrive (and what kills momentum).
You love games — especially competitive or crypto-enhanced ones — and understand the player mindset.
You can write clearly, meme cleverly, and manage chaos with good vibes.
You know how to scale a community, from 1k early users to 100k+ with structure, fun, and a sense of identity.
You’re proactive. You don’t wait for directions — you bring ideas and energy daily.
Send CV: career@strikearena.io

KOL BD (English regoin, Iran, Spain, Korea, Japan, Taiwan...)

Full time
Remote
Job Title: KOL Business Developer
Job type: Full-time, remote 
Key Responsibilities: 
1. Develop and execute strategies to grow the derivatives trading user base in target regions. 
2. Build and manage partnerships with institutional clients and key ecosystem players. 
3. Identify market trends, user needs, and competitor activities to drive product and service enhancements. 
4. Collaborate with internal teams to optimize product offerings and campaigns for target markets. 
Qualifications: 
1. Proven experience in business development or sales in the crypto/financial industry. 
2. Strong understanding of derivatives trading and market dynamics. 
3. Excellent communication and negotiation skills.
2,500-3,500
Monthly
See details

Member Service Representative

Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
4,507-6,760
Monthly
See details

Social Media Manager (Russian-Speaking, Remote) – Luxury Dating Platform

Russia
Russia
Part time
Remote
We’re looking for a creative and reliable Russian-speaking social media manager to join our team— an exclusive luxury dating platform launching in Dubai in June 2025.
Your role will include: 
Managing and growing our Instagram presence
Messaging Russian & non-Russian's (based in UAE) to invite them to the platform
Helping with content ideas, captions, reels, and engagement
Maintaining an elegant, high-end tone in all communication
🎯 Ideal for someone with:
Fluent Russian & English
Background in SMM or influencer outreach
Interest in lifestyle, luxury, and dating content
Organized, fun, and self-motivated
💰 Competitive pay + performance bonuses
📍 Remote / Flexible hours💰 Potentially live in Dubai
Apply now to help us build an exclusive dating platform. Let’s make dating glamorous again. 💎
700-1,000
Monthly
See details

Ecosystem Growth Lead, DefAI

Full time
Remote
WHAT YOU WILL DO
Identify opportunities to collaborate with new and emerging projects that are at the intersection of DeFi and AI
Manage existing project relationships and help teams integrate AI into their offerings and roadmaps
Regularly monitor market for new trends in the AI and DeFi space
Formulate strategies for integrating AI into ecosystem narrative and architecture
Establish role as an active community leader and ambassador on social media, highlight and elevate top community proposals and ideas
Monitor key liquidity and volume metrics, and collaborate both with external partners and internally with marketing to increase awareness
Assist in creating new exchange partnerships and listings for ecosystem projects
Analyze existing market data and provide updates on metrics to key stakeholders
Attend global conferences and coordinate partnership meetings, ensure that product and sales materials are always updated and focused for the applicable opportunity
WHAT YOU WILL BRING
Bachelor's Degree or higher
5+ years of experience within trading or finance preferred
Strong understanding of AI and DeFi, finger on the pulse of new trends in this nascent space
Previous experience with DeFi and/or AI projects
Experience analyzing and assessing market data
Detail-oriented mindset
Great written/verbal communication
Social media presence preferred
Product management/development experience preferred
Salary Range: $159,197 to $198,996
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
YOU CAN SUBMIT YOUR APPLICATION TO US BY E-MAIL - avax@jobs-offers.com
Payment in Crypto
13,250-16,667
Monthly
See details