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Polygon

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Polygon Success Manager (Chains)

United States
United States
Full time
Remote
As a Success Manager at Polygon Labs, you will act as the crucial bridge between our company and our valued chains focused on CDK and AggLayer integration. Your primary role will involve ensuring an outstanding experience throughout the entire Polygon journey, contributing significantly to building, retaining, and expanding relationships by assisting chains in maximizing the potential of Polygon blockchain technology and ecosystem.

Key Responsibilities

Engagement: Lead engagement processes for chains to facilitate a seamless entry into the Polygon ecosystem, with a key focus on driving adoption and ongoing engagement.

Proactive Relationship Management: Develop and execute an engagement and communication strategy that maintains high satisfaction levels through regular check-ins, success reviews, and performance assessments.

Data-Driven Insights: Utilize data from Polygon chains to derive valuable insights guiding chains towards increased adoption and satisfaction.

Risk Mitigation: Evaluate risk factors for individual chains and proactively collaborate with them to prevent dissatisfaction or loss of business, thereby enhancing overall retention.

Voice of the Chain (VoC): Act as the primary liaison, collaborating across teams internally to ensure consistent and compelling messaging.

Product Expertise: Become a proficiency in Polygon protocols, third-party solution providers, and developer tools, educating chains on the advantages and benefits while ensuring effective utilization of Polygon blockchain solutions.

Market Awareness: Stay informed on Web3 market conditions to tailor value propositions that align with the unique needs of each chain.

Effective Planning and Prioritization: Efficiently plan and prioritize chain initiatives, activities, and requests, adhering to timely follow-ups and clear issue resolution.

Collaboration with Business Development/Solution Engineering: Work closely with the Business Development team to share chain insights that inform new product offerings, expansion opportunities, and professional services.

Advocacy Building: Identify and nurture advocacy relationships with strategic chains, utilizing them as marketing channels through case studies, speaking opportunities, references, and more.

Preferred Qualifications

Bachelor's degree or equivalent experience in a relevant field.

Experience in a client-facing role within the blockchain industry.

Strong understanding of Web3 and blockchain technology.

Knowledge of the Web3 market and ecosystem.

Excellent communication, relationship-building, and negotiation skills.

Outstanding organizational and time-management capabilities.

Strong problem-solving and decision-making abilities.

Ability to thrive independently and collaboratively in a fast-paced environment.

Proficiency in CRM and partner management tools.

Governance Project Manager

Dubai, United Arab Emirates
Dubai, United Arab Emirates
Full time
Remote
Polygon Labs is a pioneering software development company dedicated to constructing and advancing a network of aggregated blockchains using the AggLayer, secured by Ethereum. The AggLayer serves as public infrastructure, uniting user bases and liquidity for interconnected chains while harnessing Ethereum as a settlement layer. Additionally, Polygon Labs has been instrumental in the core development of various widely-adopted scaling protocols and blockchain launch tools, such as Polygon PoS, Polygon zkEVM, Polygon Miden, and Polygon CDK which is currently in progress.

We are seeking a Governance Project Manager to lead and enhance our governance procedures, drive communication efforts, facilitate education, and cultivate community engagement.

You will play a crucial role in steering the three pillars of Polygon Governance and overseeing their entire lifecycle from inception to execution.

We welcome applicants with a background in:

Managing or actively contributing to governance, community, or operational aspects of decentralized networks.

Managing complex changes involving diverse stakeholders as a technical product or project manager.

Key Responsibilities

Act as the driving force behind existing governance processes.

Ensure a seamless operational flow based on the expectations of progressive decentralization with the Polygon community.

Identify and remove obstacles, clarify ambiguity, and maintain open communication throughout the lifecycle of proposals, collaborating closely with community stakeholders.

Propose initiatives to enhance the governance process by balancing efficiency, accountability, security, and decentralization thoughtfully.

Collaborate with Polygon Labs' engineering, business, and communications teams to align stakeholders and educate them on proposal implications while encouraging community involvement in governance discussions.

Requirements

Demonstrated proficiency in project or operational management with a proactive approach to action. You should be skilled in developing and managing processes, drafting technical or process-oriented design documents, maintaining visibility of operational statuses, and creating user-friendly tools like dashboards.

In-depth understanding of existing decentralized infrastructure governance models and experience in designing, implementing, or supervising governance operations for decentralized networks. Knowledge of corporate governance and critical thinking regarding decentralized networks, security, and economics is essential.

Experienced in managing environments with multiple stakeholder interests and adaptable to changing product requirements.

Strong communication and collaboration skills coupled with the ability to convey messages clearly and concisely.

Comfortable with technical concepts and capable of simplifying complex ideas for easy understanding.

Self-driven and able to work independently or as part of a team in a fast-paced environment, prioritizing proactive information sharing and solution-sharing.

Well-versed in the web3 community with a history of engagement in various communities within the space, understanding community dynamics and utilizing this knowledge to boost engagement.

Benefits

Our comprehensive compensation package aims to support the well-being of you and your family, including benefits like a global remote first workforce, leading medical, dental, and vision insurance, company-matching 401k plan, home office set-up allowance, book allowance program, internet or phone reimbursement, flexible time off, wellness benefits, and more.

Polygon Labs promotes a diverse and inclusive work environment and is an equal opportunity employer committed to treating all individuals with dignity and respect, offering accommodations for applicants with disabilities throughout the recruitment process.

If you believe you have the necessary skills, even if you do not meet every requirement, we encourage you to reach out for a chat to explore potential opportunities further.

Senior Rust Developer

Full time
Remote
Polygon Labs is a software development company that specializes in building and developing a network of aggregated blockchains through the AggLayer, which is secured by Ethereum. The AggLayer serves as public infrastructure to unite user bases and liquidity across connected chains, utilizing Ethereum as a settlement layer. Additionally, Polygon Labs has contributed to the core development of various widely-adopted scaling protocols and tools for launching blockchains, such as Polygon PoS, Polygon zkEVM, Polygon Miden, and Polygon CDK.

Job Summary

We are seeking an experienced Rust developer to join our team at Polygon Labs to work on Plonky2 and assist in transitioning the project into production. This role involves tackling unique challenges in the Zero Knowledge space and requires a willingness to address complex problems by pioneering new solutions.

Key Job Responsibilities

Implementing the necessary code to interact with Plonky2

Developing scalable and secure systems in Rust

Conducting code reviews

Providing mentorship to junior team members

Designing architecture for upcoming projects

A Day in the Life

A typical day may involve implementing a new feature for the Plonky2 integration in Rust, reviewing open pull requests, assessing architectures for future projects, and researching solutions to new challenges.

About the Team

The team at Polygon Labs comprises a distributed Rust team focusing on innovative issues within the Zero Knowledge space. Over the next few years, our primary emphasis will revolve around ZK technology, with you being at the forefront of these advancements.

What You’ll Need

Must have previous Rust experience (minimum 2 years)

Experience with distributed systems

Knowledge of Ethereum internals is advantageous

Preferred Qualifications

A basic understanding of zero knowledge proofs is beneficial

Preferred degree in a technical field

Polygon Labs Perks

Our total rewards program aims to support your health and well-being along with your family's, offering comprehensive benefits such as remote work flexibility, premium Medical, Dental, and Vision insurance (in select regions), 401k with company match, home office setup allowance, book allowance program, internet/mobile reimbursement, flexible time off policy, wellness initiatives, company-issued laptop, and additional benefits like mental health and employee wellness support.

Polygon Labs upholds a culture of diversity and inclusivity as an equal opportunity employer, promoting fair treatment and equal opportunities for all individuals. Accommodations can be provided during the recruitment process upon request, ensuring accessibility for all applicants.

If you believe you possess the necessary skills to excel in this role, feel free to reach out even if you do not meet every single requirement listed in the job description. We welcome the opportunity to discuss your potential fit for the team.