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Keyfactor
Website
www.keyfactor.comNumber of employees
Not specified
Locations
United States
Markets
Description
Minimize complexity. Embrace modern PKI. Keyfactor can help your teams establish control while empowering your business by automating at scale with identity-first security for every device, workload and thing.
Preferred payment options
Keyfactor
Vice President, Global System Integrators Business Development
Atlanta, USA
Atlanta, USA
Full time
Office
About Keyfactor
Our organization aims to create a connected society built on trust, providing identity-first security for both machines and humans. Keyfactor enables businesses to quickly establish and maintain digital trust on a large scale. With extensive experience in cybersecurity, we have gained the trust of over 1,500 companies worldwide. We are consistently recognized as a top workplace, and this is made possible by our exceptional team members who foster a thriving culture as we expand. We look forward to having you join Keyfactor and trust your future with us!
Location: Remote; United States
Experience: Seasoned executive
Job Function: Channel Sales
Employment Type: Full-time
Industry: Computer Network & Security
Job Summary
The Vice President of Global System Integrators Business Development is responsible for strategizing and implementing our global system integrator plan. Reporting to the Senior Vice President of Global Channels, this role involves forming key partnerships to elevate Keyfactor's engagement and revenue growth through Global System Integrators. Drawing on the success of our regional and specialty security integrator programs, the position plays a pivotal role in shaping the future of the channel business and making a significant global impact.
Job Responsibilities
Develop and drive a holistic global strategy for building partnerships with system integrators to significantly boost revenue.
Identify, nurture, and expand relationships with channel implementation partners on a global scale, leveraging their networks to increase revenue among affiliates and integrators.
Create solutions aligned with Keyfactor products in vital areas such as Post Quantum Computing, Zero Trust, and enterprise security.
Collaborate effectively with Channel, Sales, Marketing, Product, and Sales Operations teams to maximize GSI sales opportunities.
Promote Keyfactor Technology with partners, emphasizing technical advocacy in their labs/centers of excellence/demo centers.
Lead negotiations and finalize agreements in accordance with company guidelines, ensuring mutually beneficial outcomes.
Define key performance indicators (KPIs) and metrics to assess channel sales performance, analyze outcomes to fine-tune strategies, and drive ongoing enhancements.
Minimum Qualifications, Education, and Skills
Extensive leadership experience in sales, ideally within channel sales or the technology, security, or SaaS sectors.
Track record of establishing and expanding successful GSI partnership programs on a global scale.
Strong capabilities in relationship-building and negotiation to cultivate enduring partnerships.
Strategic mindset with a passion for formulating and executing partnership strategies to achieve business goals.
Effective communication and presentation skills to articulate complex ideas clearly and persuasively.
Proficient in project management to handle multiple projects concurrently.
Strategic and innovative thinking with a focus on achieving results.
Proficient in stakeholder management, prioritizing continuous improvement and regular communication with a data-driven approach.
General grasp of IT-security, PKI, Certificate Lifecycle Management, and open-source software.
Direct experience in forming partnerships with organizations such as Deloitte, EY, Accenture, Avanade, IBM, HCL, and Infosys.
Travel Requirements
Up to 50% may be required for this role.
Compensation
Salary will be commensurate with the candidate's level of experience.
Culture, Career Opportunities, and Benefits
We foster teams that strive for continuous improvement each day. Team members are challenged daily and provided with opportunities for personal and professional growth. We strike a balance between autonomy and structure to create an entrepreneurial atmosphere that encourages creativity and new ideas. At Keyfactor, we offer diverse initiatives to cultivate a special culture:
Second Fridays off on a monthly basis for the entire company.
Comprehensive benefit coverage provided by the company for both employees and their dependents in the US.
Generous paid parental leave available in the US.
Dedicated employee-focused ambassadors through Key Contributors & Culture Committees.
Commitment to diversity and inclusion with the DIVERSE initiative.
Keyfactor Alliance Program supporting efforts related to diversity, equity, inclusion, and belonging (DEIB).
Wellbeing resources, wellness allowance, complimentary membership to a mindfulness app, and Wellness Wednesdays.
Global Volunteer Day, company contribution matching to nonprofits, and 3 volunteer days off.
Unlimited time off (US) along with competitive vacation time globally.
Monthly talent development sessions and Cross Functional meetings to support professional growth.
Regular all-hands meetings followed by group social gatherings.
Our Core Values
Our fundamental values guide the way we conduct our business and inform our expectations for each team member:
Trust is paramount.
Customers are core.
Innovation never stops, it only accelerates.
We deliver with agility.
United by respect.
Teams make "it" happen.
Keyfactor is an equal opportunity employer.
REASONABLE ACCOMMODATION: Applicants with disabilities can contact a member of Keyfactor's People team to request accommodations at any time.
Our organization aims to create a connected society built on trust, providing identity-first security for both machines and humans. Keyfactor enables businesses to quickly establish and maintain digital trust on a large scale. With extensive experience in cybersecurity, we have gained the trust of over 1,500 companies worldwide. We are consistently recognized as a top workplace, and this is made possible by our exceptional team members who foster a thriving culture as we expand. We look forward to having you join Keyfactor and trust your future with us!
Location: Remote; United States
Experience: Seasoned executive
Job Function: Channel Sales
Employment Type: Full-time
Industry: Computer Network & Security
Job Summary
The Vice President of Global System Integrators Business Development is responsible for strategizing and implementing our global system integrator plan. Reporting to the Senior Vice President of Global Channels, this role involves forming key partnerships to elevate Keyfactor's engagement and revenue growth through Global System Integrators. Drawing on the success of our regional and specialty security integrator programs, the position plays a pivotal role in shaping the future of the channel business and making a significant global impact.
Job Responsibilities
Develop and drive a holistic global strategy for building partnerships with system integrators to significantly boost revenue.
Identify, nurture, and expand relationships with channel implementation partners on a global scale, leveraging their networks to increase revenue among affiliates and integrators.
Create solutions aligned with Keyfactor products in vital areas such as Post Quantum Computing, Zero Trust, and enterprise security.
Collaborate effectively with Channel, Sales, Marketing, Product, and Sales Operations teams to maximize GSI sales opportunities.
Promote Keyfactor Technology with partners, emphasizing technical advocacy in their labs/centers of excellence/demo centers.
Lead negotiations and finalize agreements in accordance with company guidelines, ensuring mutually beneficial outcomes.
Define key performance indicators (KPIs) and metrics to assess channel sales performance, analyze outcomes to fine-tune strategies, and drive ongoing enhancements.
Minimum Qualifications, Education, and Skills
Extensive leadership experience in sales, ideally within channel sales or the technology, security, or SaaS sectors.
Track record of establishing and expanding successful GSI partnership programs on a global scale.
Strong capabilities in relationship-building and negotiation to cultivate enduring partnerships.
Strategic mindset with a passion for formulating and executing partnership strategies to achieve business goals.
Effective communication and presentation skills to articulate complex ideas clearly and persuasively.
Proficient in project management to handle multiple projects concurrently.
Strategic and innovative thinking with a focus on achieving results.
Proficient in stakeholder management, prioritizing continuous improvement and regular communication with a data-driven approach.
General grasp of IT-security, PKI, Certificate Lifecycle Management, and open-source software.
Direct experience in forming partnerships with organizations such as Deloitte, EY, Accenture, Avanade, IBM, HCL, and Infosys.
Travel Requirements
Up to 50% may be required for this role.
Compensation
Salary will be commensurate with the candidate's level of experience.
Culture, Career Opportunities, and Benefits
We foster teams that strive for continuous improvement each day. Team members are challenged daily and provided with opportunities for personal and professional growth. We strike a balance between autonomy and structure to create an entrepreneurial atmosphere that encourages creativity and new ideas. At Keyfactor, we offer diverse initiatives to cultivate a special culture:
Second Fridays off on a monthly basis for the entire company.
Comprehensive benefit coverage provided by the company for both employees and their dependents in the US.
Generous paid parental leave available in the US.
Dedicated employee-focused ambassadors through Key Contributors & Culture Committees.
Commitment to diversity and inclusion with the DIVERSE initiative.
Keyfactor Alliance Program supporting efforts related to diversity, equity, inclusion, and belonging (DEIB).
Wellbeing resources, wellness allowance, complimentary membership to a mindfulness app, and Wellness Wednesdays.
Global Volunteer Day, company contribution matching to nonprofits, and 3 volunteer days off.
Unlimited time off (US) along with competitive vacation time globally.
Monthly talent development sessions and Cross Functional meetings to support professional growth.
Regular all-hands meetings followed by group social gatherings.
Our Core Values
Our fundamental values guide the way we conduct our business and inform our expectations for each team member:
Trust is paramount.
Customers are core.
Innovation never stops, it only accelerates.
We deliver with agility.
United by respect.
Teams make "it" happen.
Keyfactor is an equal opportunity employer.
REASONABLE ACCOMMODATION: Applicants with disabilities can contact a member of Keyfactor's People team to request accommodations at any time.
Keyfactor
Vice President, Corporate Marketing
United States
United States
Full time
Remote
About Keyfactor
Keyfactor's mission is to create a connected society based on trust, with a focus on identity-first security for both machines and humans. With a strong reputation in cybersecurity and trusted by over 1,500 global companies, Keyfactor aims to establish and maintain digital trust at scale. Recognized as a Best Place to Work, Keyfactor values its exceptional team and continues to expand its culture as it grows its operations.
Location: Remote; United States
Experience: Senior-Level executive
Job Function: Marketing
Employment Type: Full-time
Industry: Computer Network & Security
About the Position
As the Vice President of Corporate Marketing, you will play a vital role in Keyfactor's Marketing Leadership Team and contribute significantly to the company's success. The ideal candidate will have a solid track record of establishing influential brands within the cybersecurity sector.
Applicants should possess permanent United States residency status.
Responsibilities
Lead teams responsible for brand and creative development, global public relations, content marketing, social media, executive communications, and web strategy.
Manage the formulation and execution of global public relations and social media strategies aligned with Keyfactor's mission objectives.
Supervise brand messaging, activation, and visual identity across all communication channels.
Drive content strategy to craft compelling narratives that resonate with audiences throughout digital platforms and campaign paths.
Collaborate with other marketing leaders to develop campaigns targeting the attention of the ideal customer profile.
Establish Keyfactor as a dominant player in its category through thought leadership initiatives.
Introduce innovative engagement strategies for influencers such as the press and analysts to enhance the Keyfactor brand's visibility.
Work closely with the CMO to build a high-performing marketing team through recruiting and mentoring activities.
Skills and Qualifications
Over 10 years of experience in B2B SaaS corporate marketing and communications.
Strong ability to develop strategies and gain consensus across various teams.
Demonstrated success in creating and executing impactful brand awareness campaigns targeting IT and security leaders.
Extensive experience in global industry and corporate event activations.
Proven track record of leading corporate communications in a hypergrowth setting.
Ability to engage with and influence global C-level executives, analysts, and business partners.
Excellent written and verbal communication skills.
Data-driven mindset for measuring outcomes and informing strategic decisions.
Skilled in managing budgets effectively and achieving results with available resources.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities, and Benefits
Keyfactor fosters a culture that promotes continual personal and professional growth. Balancing autonomy with structure, Keyfactor provides an entrepreneurial environment that encourages creativity and innovation.
Highlighted initiatives include Second Fridays - a company-wide day off on the second Friday of each month, comprehensive benefits coverage, generous paid parental leave, dedicated employee-focused ambassadors, and a commitment to diversity, equity, and inclusion in the workplace.
Encouraging wellbeing resources, a global volunteer program, unlimited time off (US), monthly talent development initiatives, and regular gatherings further enrich Keyfactor's employee experience.
Our Core Values
Keyfactor's core values drive its business operations and guide its hiring practices:
Trust is paramount. Customers are core. Innovation never stops, it only accelerates. We deliver with agility. United by respect. Teams make it happen.
Keyfactor is proud to be an equal opportunity employer.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact Keyfactor's People team to request accommodations at any time.
Keyfactor's mission is to create a connected society based on trust, with a focus on identity-first security for both machines and humans. With a strong reputation in cybersecurity and trusted by over 1,500 global companies, Keyfactor aims to establish and maintain digital trust at scale. Recognized as a Best Place to Work, Keyfactor values its exceptional team and continues to expand its culture as it grows its operations.
Location: Remote; United States
Experience: Senior-Level executive
Job Function: Marketing
Employment Type: Full-time
Industry: Computer Network & Security
About the Position
As the Vice President of Corporate Marketing, you will play a vital role in Keyfactor's Marketing Leadership Team and contribute significantly to the company's success. The ideal candidate will have a solid track record of establishing influential brands within the cybersecurity sector.
Applicants should possess permanent United States residency status.
Responsibilities
Lead teams responsible for brand and creative development, global public relations, content marketing, social media, executive communications, and web strategy.
Manage the formulation and execution of global public relations and social media strategies aligned with Keyfactor's mission objectives.
Supervise brand messaging, activation, and visual identity across all communication channels.
Drive content strategy to craft compelling narratives that resonate with audiences throughout digital platforms and campaign paths.
Collaborate with other marketing leaders to develop campaigns targeting the attention of the ideal customer profile.
Establish Keyfactor as a dominant player in its category through thought leadership initiatives.
Introduce innovative engagement strategies for influencers such as the press and analysts to enhance the Keyfactor brand's visibility.
Work closely with the CMO to build a high-performing marketing team through recruiting and mentoring activities.
Skills and Qualifications
Over 10 years of experience in B2B SaaS corporate marketing and communications.
Strong ability to develop strategies and gain consensus across various teams.
Demonstrated success in creating and executing impactful brand awareness campaigns targeting IT and security leaders.
Extensive experience in global industry and corporate event activations.
Proven track record of leading corporate communications in a hypergrowth setting.
Ability to engage with and influence global C-level executives, analysts, and business partners.
Excellent written and verbal communication skills.
Data-driven mindset for measuring outcomes and informing strategic decisions.
Skilled in managing budgets effectively and achieving results with available resources.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities, and Benefits
Keyfactor fosters a culture that promotes continual personal and professional growth. Balancing autonomy with structure, Keyfactor provides an entrepreneurial environment that encourages creativity and innovation.
Highlighted initiatives include Second Fridays - a company-wide day off on the second Friday of each month, comprehensive benefits coverage, generous paid parental leave, dedicated employee-focused ambassadors, and a commitment to diversity, equity, and inclusion in the workplace.
Encouraging wellbeing resources, a global volunteer program, unlimited time off (US), monthly talent development initiatives, and regular gatherings further enrich Keyfactor's employee experience.
Our Core Values
Keyfactor's core values drive its business operations and guide its hiring practices:
Trust is paramount. Customers are core. Innovation never stops, it only accelerates. We deliver with agility. United by respect. Teams make it happen.
Keyfactor is proud to be an equal opportunity employer.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact Keyfactor's People team to request accommodations at any time.
Keyfactor
Tier 1 EMEA Support Team Lead
UK
UK
Full time
Remote
Location: Remote, UK
Experience: Mid Level
Job Function: Support
Employment Type: Permanent, Full Time
Industry: Computer & Network Security
About the position
As a Team Lead for the EMEA Support Tier 1 team at Keyfactor, you will play a crucial role in leading and nurturing a rapidly expanding team dedicated to delivering exceptional operational and support services to Keyfactor clients in the EMEA region. Our mission is to combine top-notch service with cutting-edge products to enhance operational efficiencies for our customers. The primary focus of your role will revolve around enhancing the overall customer experience.
Applicants must be residing in the UK and possess the legal right to work there.
Responsibilities
Lead, train, and mentor a team of Tier 1 Support Analysts, aiding in the resolution of incidents of low to medium complexity, handling service requests, and sharing best practices for product configuration with clients.
Possess excellent communication skills with a customer-centric approach, identifying technical challenges faced by customers and providing solutions independently or in collaboration with team members.
Collaborate with the US-based Tier 1 support team lead and Tier 2 leadership to assess and escalate cases strategically for efficient resolution.
Conduct daily standups, oversee case distribution within the team, remove any obstacles, and communicate externally with other departments to ensure the resolution plan progresses effectively.
Act as the liaison for the support team in customer communications during service outages or major incidents, working closely with Customer Marketing and Success teams.
Develop, document, refine, and uphold Tier 1 support processes, and ensure the team is well-versed in and adheres to such procedures, including case triaging.
Test configurations to replicate issues and propose solutions to problems.
Create and enhance training materials to foster the growth of Support Analysts.
Collaborate with Customer Success Managers to address escalations.
Perform regular performance evaluations to ensure Support Analysts meet or exceed defined performance benchmarks.
Generate new and enhance existing knowledge base articles.
Skills and Qualifications
Solid experience in technical support interacting with external clients.
Demonstrated experience in leading technical teams.
Previous exposure to working in global teams with a distributed workforce.
Proficient troubleshooting skills to pinpoint issues and analyze potential solutions critically.
Familiarity with Windows Server OS, IIS, ADFS, WAP, Active Directory, Linux OS, PowerShell, Java scripting, SQL Database, network topologies, and firewalls troubleshooting.
Knowledge of security best practices across infrastructure, application, IAM, or data platform solutions is advantageous.
Familiarity with PKI is a plus.
Effective and professional communication with key stakeholders.
Ability to meet deadlines, maintain a positive demeanor, and take initiative to resolve issues.
Strong leadership skills, able to work independently as well as collaboratively.
Compensation:
Salary will be based on experience.
Culture, Career Opportunities, and Benefits:
At Keyfactor, we focus on continual improvement and are dedicated to offering personal and professional growth opportunities within our rapidly expanding organization. We promote a balance of autonomy and structure to foster an entrepreneurial environment that encourages creativity and innovation. Our culture and talent are central to our success, and we are committed to recruiting and retaining top industry talent.
Core Values:
Trust is paramount: We prioritize honesty and trust in all business dealings.
Customers are core: We place our clients at the center of everything we do.
Innovation never stops: We strive to stay ahead of the curve through continuous innovation.
Agile delivery: We excel in dynamic and evolving environments to achieve strategic goals.
United by respect: We promote diversity, inclusivity, and acting with empathy in all aspects of business and community.
Teams make it happen: We value teamwork and unity in achieving shared goals.
Keyfactor is an equal opportunity employer. Applicants with disabilities may contact our People team to request accommodations at any time.
Experience: Mid Level
Job Function: Support
Employment Type: Permanent, Full Time
Industry: Computer & Network Security
About the position
As a Team Lead for the EMEA Support Tier 1 team at Keyfactor, you will play a crucial role in leading and nurturing a rapidly expanding team dedicated to delivering exceptional operational and support services to Keyfactor clients in the EMEA region. Our mission is to combine top-notch service with cutting-edge products to enhance operational efficiencies for our customers. The primary focus of your role will revolve around enhancing the overall customer experience.
Applicants must be residing in the UK and possess the legal right to work there.
Responsibilities
Lead, train, and mentor a team of Tier 1 Support Analysts, aiding in the resolution of incidents of low to medium complexity, handling service requests, and sharing best practices for product configuration with clients.
Possess excellent communication skills with a customer-centric approach, identifying technical challenges faced by customers and providing solutions independently or in collaboration with team members.
Collaborate with the US-based Tier 1 support team lead and Tier 2 leadership to assess and escalate cases strategically for efficient resolution.
Conduct daily standups, oversee case distribution within the team, remove any obstacles, and communicate externally with other departments to ensure the resolution plan progresses effectively.
Act as the liaison for the support team in customer communications during service outages or major incidents, working closely with Customer Marketing and Success teams.
Develop, document, refine, and uphold Tier 1 support processes, and ensure the team is well-versed in and adheres to such procedures, including case triaging.
Test configurations to replicate issues and propose solutions to problems.
Create and enhance training materials to foster the growth of Support Analysts.
Collaborate with Customer Success Managers to address escalations.
Perform regular performance evaluations to ensure Support Analysts meet or exceed defined performance benchmarks.
Generate new and enhance existing knowledge base articles.
Skills and Qualifications
Solid experience in technical support interacting with external clients.
Demonstrated experience in leading technical teams.
Previous exposure to working in global teams with a distributed workforce.
Proficient troubleshooting skills to pinpoint issues and analyze potential solutions critically.
Familiarity with Windows Server OS, IIS, ADFS, WAP, Active Directory, Linux OS, PowerShell, Java scripting, SQL Database, network topologies, and firewalls troubleshooting.
Knowledge of security best practices across infrastructure, application, IAM, or data platform solutions is advantageous.
Familiarity with PKI is a plus.
Effective and professional communication with key stakeholders.
Ability to meet deadlines, maintain a positive demeanor, and take initiative to resolve issues.
Strong leadership skills, able to work independently as well as collaboratively.
Compensation:
Salary will be based on experience.
Culture, Career Opportunities, and Benefits:
At Keyfactor, we focus on continual improvement and are dedicated to offering personal and professional growth opportunities within our rapidly expanding organization. We promote a balance of autonomy and structure to foster an entrepreneurial environment that encourages creativity and innovation. Our culture and talent are central to our success, and we are committed to recruiting and retaining top industry talent.
Core Values:
Trust is paramount: We prioritize honesty and trust in all business dealings.
Customers are core: We place our clients at the center of everything we do.
Innovation never stops: We strive to stay ahead of the curve through continuous innovation.
Agile delivery: We excel in dynamic and evolving environments to achieve strategic goals.
United by respect: We promote diversity, inclusivity, and acting with empathy in all aspects of business and community.
Teams make it happen: We value teamwork and unity in achieving shared goals.
Keyfactor is an equal opportunity employer. Applicants with disabilities may contact our People team to request accommodations at any time.