Fred
Mario

Job Summary
We're looking for a virtual assistant who can work remotely with our team on varied administrative tasks. The ideal candidate is someone who is very organised, pays attention to detail, and can work under tight deadlines. Similar job experience is not required, but we do need someone dependable who will work hard and bring a positive attitude.
Roles and responsibilities
Online Market Research
Proofreading and editing business material, reports, newsletter etc.
Interpreting data and creating data summary presentations
Data entry and database management
Calendar management
Scheduling and managing appointments
Assisting with travel planning and accommodations
Manage emails and responding to inquiries
Customer follow up
Set-up auto-response on Mailchimp, Weber etc.

Call Center Representative duties and responsibilitiesCall Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities: Take customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the company’s new products, services and policiesGuide callers through troubleshooting, navigating the company site or using the products or servicesReview customer or client accounts, providing updates and information about billing, shipping, warranties and other account itemsCollaborate with other call center professionals to improve customer serviceHelp to train new employees and inform them about the company’s customer management policies