Masego

Dilotsotlhe

Translating, interpreting, writing, and transcribing music and dialogue in television and film work. The results are the subtitles and/or captions that viewers see.while watching a television show or film. Translated and subtitled 10 Film and Television Series projects for major studios. Projects include Disney's The Lion King,Beyonce's Black Is King,The Lord Of The Rings:Ring Of Power and Netfix' Dear White People.

Analyzed crypto related news articles. Categorized them according to the news subject and cryptocurrency type. Removed any irrelevant and duplicate articles from the database.

Oversaw the running of weekday and weekend class sessions which allowed the founder to spend time with his family. Created a pleasant experience for prospective and current students. Increased school revenue by inviting 2 new students to attend classes that were valuable to me. They collectively signed up for 4 classes. Brought value to online and potential students by filming, live streaming, and recording classes and school events. Coordinated school events such as open mics, semester kickoffs, conferences, concerts, and celebrity interviews. Performed administrative tasks such as data entry, preparing class materials, and providing customer support via email, phone, and in person.

Handled 30 - 50 customer requests per day via phone. Delivered exceptional quality interactions with customers and treated them with the utmost respect. Embraced and adapted to change quickly. Trained new team members. Trained and worked as a Team Leader for 4 weeks. Upheld the highest level of integrity by always keeping my promises to customers and following processes and policies closely. Achievements: Won 7 awards for customer service excellence. Wrote the winning song in the state/provincial leg of the Standard Bank In Tune Song Festival. Won an all expenses paid trip to the 2010 National Awards Ceremony in which I was a finalist.