Freelancer Profile


Don Melbert Gubalane

Hotelier  Philippines, Mati
Average review
Reputation 5Rate 5 USD/h

About me

I've been in the Business Process Outsource Industry for almost 5 years. Been handling calls inbound and outbound and currently working as email representative. I was a team support with the previous company I've worked with. I am knowledgeable about using Shopify tool, Recharge, Aircall, Zendesk, and Kustomer app.I also have knowledge of using CRM tool since that is what we are using way back working with ATT. I worked with different big companies in the US such as ATT, Ebay, Expedia, Travelocity, Hotwire and as part of my working experience. Working in the business process outsourcing industry helps me to become a better person and was able to mold me as professional. I know that it is far away with my degree but it is still the same as handling customer's/guest's with helping their concerns and leading them with satisfaction.


Work experience

Awesome OS Customer Service

Aug 2017 - Mar 2021



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