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Shan
Punzal

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Reputation
6
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Website
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Country
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Hourly rate
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About me
I am proficient at writing, email and social media management, video editing and have experience in customer service and public speaking. I am looking to strengthen my skills in these areas by looking for valuable experience and opportunities. People have often described me as a great talker, solutions-oriented, quick and concise writer, and a energetic team member. In communication, writing, editorials, or in computer applications -- I'm your guy!

Work experience

Concentrix
August 2022 – January 2023
Job title
Chat Service Specialist
Work experience & achievements
• Assists customers on account servicing, payment concerns, complaints, app navigation, disputes, and other necessary queries. • Doing outbound chats to respond/update to customer dispute cases. • Communicate with other departments in resolving complex customer issues

Education

University of Santo Tomas
Graduation year: 2020
Level of study
HND
Major / Field of study
STEM
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