Bilal

Ahmed

At East Coast Writers, I was responsible for creating; Compelling and Engaging content for various platforms. - Skilled in researching, writing, and editing articles, blog posts, and other types of content, while adhering to the company's tone and style guidelines. - I consistently met and exceeded deadlines, and contributed to the growth of the company. - My experience in content writing and ability to create high-quality content make me a valuable addition to any content creation team.

- Identified and maximized sales opportunities, and increased customer retention rates. - Helped to increase customer return rates by providing excellent customer service at all times. - Worked to ensure a positive and hassle-free customer experience. - Worked on Electric, Gas & Solar campaign around the US. I was mainly focused on Philadelphia, Taxes, Ohio, New jersey

- Worked with internal and externa; partners to develop and execute content strategies. - Created well-researched and stimulating content as for the product descriptions and blog post. - Product content for multimedia professionals, conducted detailed market research and wrote original articles and blog post.

- Worked for Medicare health program of diabetic supplies. - Answer inbound customer inquiries concerning services, products, insurance claims & report problems. - Did recommendations according to customer's needs on features and upgrade options for supplies. - Efficiently and successfully navigate multiple systems. - Answering high volume of inbound calls. - Suggest ideas for system and process improvements.

- Assisting Mid-level senior sales representatives in managing students' portals for their online classes registered at Capella University, focusing on academic services. - Developed customer relationships with many more out there to get enrolled in several classes. - Organized meetings and appointments with students for the senior team to promote services

- Monitored Logistics and updated their status for delivery - Planned and scheduled timely fleet inspection, equipment testing - Negotiated rates with carriers - Ensured that outgoing deliveries were accurate and on time.

- Proficient in Word, Outlook, Excel, and Internet applications. - Exceptional ability to exercise sound judgment in meeting clients' requirements for their required Content. - Proven ability to manage and prioritize multiple tasks and projects while meeting tight deadlines - Managed Sales Sheet for all active orders. - Proven track record of providing exceptional customer service on freelance platforms such as Fiverr and Upwork. - Skilled in addressing customer inquiries and resolving issues efficiently, while maintaining a positive and professional demeanor.

- Proven track record of success as a lead converter and appointment settler for momentum solar, where i was responsible for converting leads into appointments through effective communication and persuasion techniques. - With a solid ability to manage and prioritize multiple tasks and projects, I consistently met and exceeded sales targets and contributed to the company's growth. - My experience in the Solar Industry and ability to meet deadlines make me a valuable addition to any sales team