Veronica

Bassey

Being able to resolve customer complaints and proffer fast and efficient service is a high priority. Managing an effective customer service team or offering high-quality customer service involves listening to your customers and avoiding common customer service pitfalls. Many customer service representatives make simple mistakes that impact the quality of the service they offer, which every customer representative needs to avoid. I am a highly motivated professional with over 5 years of experience in sales, virtual assistance, telesales, and customer service support. I have a proven track record of delivering results and exceeding expectations in fast-paced environments. My strengths lie in my ability to prioritize tasks, manage time effectively, and communicate clearly and effectively with clients. In my past work experiences, I have worked as a virtual assistant, customer care representative, and sales manager. I have managed calendars, scheduled appointments, and conducted research