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larry
Ibitoye

Average Review
0.00
Reputation
22
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Specialization
General Virtual Assistance
Hourly rate
$6/hr
About me
A virtual Assistant niched into data entry, customer service, customer support, administrative assistance, and technical support with a vast knowledge of information and communications technology combined with a diverse experience in the usage of tech skills/tools, software and hardware. An energetic self-starter who exhibits professionalism in administration and customer relations and also uses educational, technological and practical experiences to deliver high-end solutions in achieving organisational goals.

Work experience

ABL Prosolutions
May 2023 – Current time
Job title
Customer Support (Remote)
Work experience & achievements
Introduced a platform for receiving and redirecting telephone calls, managing customer data, and record-keeping in an accessible manner for both myself and the organisation which in turn eliminated time wastage by 10%. Managed the company’s web page content adequately which in return reduced the cost of hiring or outsourcing personnel for the assignment. Created an easy access model for receiving and processing customer orders which prevented data redundancy and promoted accuracy in customer records which increased the company's efficiency by 15%.
Wisan Management Limited
July 2021 – January 2022
Job title
Front Desk Officer
Work experience & achievements
Created a Log for incoming guests, associates, and clients which records their incoming time, purpose, destination, telephone number, and signatures and also made it readily accessible both in soft copies and hard copies which also served as an overall visitors log for 10 other organisations in the office building. Handled letters, mails, memos, and parcels for about 400 employees in different offices in the building. Received outstanding feedback ratings. Understanding the importance of the latest trends in software and hardware technology, I keep the company updated on the effects, and advantages of software applications in relation to the development and growth of the company's managerial functions. Inculcating my software development skills in day-to-day activities by paying attention to details, and recommending software applications that will benefit the establishment’s operational functionalities which in turn enhanced technological embracement by 10%.
M.C Datos Enterprises
October 2017 – June 2021
Job title
Field Project Manager
Work experience & achievements
Create budgets, quotations for clients, and reports. Purchase, freight, and delivery of the company's raw materials in excellent order. Manage field workers, staff, and resources effectively to execute assigned projects. Receive clients’ proposed specifications, monitoring, and delivery according to clients’ expectations. Deliberate with the team on project execution, resourcing, and outsourcing new leads to improve efficiency. Monitor project progress, manage expenses, and prioritize project activities accordingly to meet deadlines.
Signals 7000 Digitals
February 2013 – September 2013
Job title
Computer Operator
Work experience & achievements
Responsible for daily start-up and shutdown of the company computer systems and ensuring connected peripherals are in good working condition. Data entry in a fast and adequate manner. Troubleshooting hardware and software malfunctions for the organisation’s computer systems which reduced the cost of hiring extra hands
Bayskay Hotel
December 2010 – January 2013
Job title
Assistant Hotel Manager
Work experience & achievements
Ensured company assets safety from damage, theft and managed inventory. Assisted with the supervision of large and mini projects from planning, organisation to execution. Introduced customer retainment strategies like discounts, and freebies which proved effective with an increase in sales of 6%. Issuing orders for hotel amenities varying from stationery to heavy goods and ensuring freight was in good order. Handled customer queries, reports and assisted with proffering solutions to complaints.

Education

Alx Africa
Graduation year: 2022
Level of study
PGCE
Major / Field of study
Virtual Assistant Certification
Moat Academy for Developers
Graduation year: 2022
Level of study
PGCE
Major / Field of study
Web Application Development Course
The Polytechinic Ife
Graduation year: 2017
Level of study
HND
Major / Field of study
Computer Science
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