Renier

Van Niekerk

In my role I am part of the User Experience Team, redesigning the current IBR Everyday Banking CHNW online banking solution, across desktop, tablet and mobile, covering all everyday banking journeys like Dashboard, Transaction History, Beneficiary List, Manage Beneficiaries, Pay Beneficiaries, Once-off Payments, Inter Account Transfers, Quick Transfers, Statements and Documents, which include: • User research and gap analysis, current trends, and competitor analysis • User personas, flows and identifying target markets and user groups • Wireframing and prototyping, creating the user flow, story board and interactive prototype and design systems • Corporate component library, working closely with the corporate identity team creating and populating the new design system and component library, to be used as design ecosystem across all local and international platforms • Usability testing, creating and populating the stories and flows for user testing, compatibility testing, AB testing, gr

As Head of Design and Development I was responsible for leading and managing a design team of 12 in the Philippines, in the cities of Cebu, Tarlac and Manila, via our head office in Brisbane Australia. My team was responsible for all print, digital, web, front-end development and campaign collateral. • Bring to life and interpret all brands internally and externally • Manage design and development support across all brands and regions • Brand compliance across all brands and regions • Capacity planning and management of the Design and Development team • Manage all design and development requirements across all platforms and regions • Proactive management of general website performance – site health, traffic, conversion, broken links, user experience and responsiveness across devices • Proactive problem-solving, ideas to improve and streamline processes, quality control, Jan 2022 - Feb 2023 customer experience/interface issues and lead volumes across all brands

As senior designer and team lead, I was responsible for managing and leading a team of 8 designers, all daily standups and check-ins for the digital Vodacom contract, delivering all digital and social campaign assets and collateral, as well as all work reviews before going out of studio. • Digital design concepts, layouts, and rollouts – All social platforms, in house media, 3rd party online platforms, in-app, in-store digital screens etc. • Integrated project brainstorm, concept, layout, and rollout across multiple platforms • Animation and video editing • UX and UI project conceptualization • CI (Corporate identity) implementation • Online landing pages and micro websites – Project related – Wayin • Digital team leader/mentor and management • Digital QA and review of digital projects in studio • Digital Seniors meetings management

• All design requests and requirements • Building of the new ABSA – Africa website roll-out - Kenya • CI (Corporate identity) implementation • Icon sets – Extensive icon sets supporting multiple interface themes • Fully responsive websites and landing pages

• All design requests and requirements • All marketing material for 6 international Brands both digital and print, for the US, UK, CA, DE, FR, IT and AU • Multiple marketing campaigns, past and currently running • New brand websites, maintenance of existing for all 6 brands • CI (Corporate identity) implementation • Create, update and maintain all corporate stationary • All corporate signage, media advertising and print • Icon sets – Extensive icon sets supporting multiple interface themes • Online campaigns for 6 brands, including landing pages, direct mail campaigns, all marketing material both print and digital, affiliate assets and marketing material, for all mediums, desktop, tablet and mobile • Fully responsive websites, landing pages and digital campaigns

• All design requests and requirements • All marketing material for INET BFA (Pty) Ltd. both digital and print • Multiple marketing campaigns, past and currently running • Desktop publishing throughout the company structure • Concept, design, and implementation of New INET BFA CI (Corporate identity) resulting from merger, I-Net Bridge and McGregor BFA • CI (Corporate identity) implementation • Create, update and maintain all corporate stationary • All corporate signage, media advertising and print • UX Design - Software interface conceptualization • Icon sets – Extensive icon sets supporting multiple interface themes • 3D Animation and video editing for TV and Video • Events Coordination for several internal and external social events • Marketing budget management and control • Management of Graphics and Digital Department

• All design requests • All marketing material for RedScreen (Pty) Ltd. • Events Coordination for several internal and external social events • Multiple Marketing campaigns, past and currently running • Desktop publishing throughout the whole company structure • Corporate Identity Design and Corporate Stationary

• All marketing material for Mont Blanc Financial Services (Pty) Ltd., Mont Blanc Insurance (Pty) Ltd., Insurance Underwriting Managers (Pty) Ltd., Mont Blanc Projects & Properties (Pty) Ltd. • Multiple Marketing campaigns, past and currently running • All web design and general maintenance for all four companies • All web and solution development for all four companies • Database design, development, and implementation (Microsoft Access & SQL Server) • Desktop publishing throughout the whole company structure • General IT support, desktop support