Ashlee

Hatton-Jones

Phone calls Manage contact list Prepare customer spreadsheets and keep online records Organize managers' calendars Perform market research Create presentations, as assigned Provide customer service as first point of contact Utilized personal and professional networks to identify, acquire and manage new clients Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks

Selling of Internet to Homeowners Collaborated with upper management to implement continuous improvements and exceed team goals. Implemented systems and procedures to increase sales. Built relationships with customers and community to establish long-term business growth. Surpassed sales targets consistently and maintained solid No.1 ranking. Achieved sales goals and service targets by cultivating and securing new customer relationships. Maintained up-to-date knowledge of competitor products and pricing in market served. Trained all new sales representatives on sales strategies and processes to reduce process gaps. Closed average of 100 - 120 sales calls each month

Maintained appropriate filing of personal and professional documentation. Used discretion when handling confidential information. Exceeded goals through effective task prioritization and great work ethic. Improved operations through consistent hard work and dedication. Resolved problems, improved operations and provided exceptional service. Processed complete payroll including management of garnishments and child support. Managed payroll data entry and processing for 200+ employees and two other sister companies to comply with predetermined company guidelines. Responded to employee questions and requests for information in timely and knowledgeable fashion. Updated employee files with new details such as changes in address or salary levels.

Increased sales by 30% every year by working overtime during winter Used Microsoft Word and other software tools to create documents and other communications. Exceeded goals through effective task prioritization and great work ethic. Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Demonstrated respect, friendliness and willingness to help wherever needed. Learned new skills and applied to daily tasks to improve efficiency and productivity. Assisted customers by providing tracking information and resolving shipping or merchandise issues. Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service. Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests. Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standar