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Lidya solomon
Kebede

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About me
I have an extensive experience in the cryptocurrency market which equips me with a strong understanding of the industry dynamics, trends, and challenges. This deep knowledge allows me to effectively navigate the complexities of the crypto market and make informed decisions. Additionally, I am currently supporting the Ethiopian Binance community, where my role involves fostering engagement, educating users, and addressing their concerns. This experience as a community manager has honed my communication and interpersonal skills, enabling me to effectively connect with diverse individuals and build strong relationships within the crypto community. I am interested in customer support roles, marketing, and community management roles.

Work experience

Binance
May 2023 – August 2023
Job title
CM
Work experience & achievements
•Local Community Management •Developer Relationship Building •Offline Event Organization •Volunteer Relationship Management •Localizing Market •Project Lead Discovery •KOL Relationship Building •ORION, Figma
Binance
June 2022 – Current time
Job title
Angel
Work experience & achievements
• Assist in organizing online and offline events and meet-ups. • Supporting the community on the official Binance Ethiopia Telegram Group. • Community growth and management. • Moderate the regional Binance social media, platforms, and chat groups and interact with the community to increase positive engagement. • Growth market research. • Content creation for the local community using Amharic
Yango
August 2023 – Current time
Job title
Hub Manager
Work experience & achievements
• KPI Performance tracking • Analysis of current cases. • Improvement for on-going driver service processes • Team management (Hub experts) • Manage office needs (order consumables and office supplies). • Support taxi drivers by phone (call them daily, answer their questions). • Administer the incoming flow of drivers at the regional center. • Help drivers solve problems (use administration systems and contact technical support when necessary);
Zignaly
October 2021 – June 2022
Job title
Customer support
Work experience & achievements
• Handling customer requests using Zandesk and Intercom • Market research • Creating macros • Creating Articles • Testing new products before the launch

Education

University of Economics and Human Science in Warsaw
Graduation year: 2022
Level of study
PGCE
Major / Field of study
Project and process management
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