Damone

Grate

Led the setup and management of nationwide research campaigns, creating functional logic and application coding for telephony support using SMS/MMS, HTML, CSS, PHP, and TCP/IP. Implemented automated quota management and performed advanced data analysis and reporting with data deliverable creation and quality control. Developed and programmed research tools using Voxco, Design, Command, and Acuity, enhancing data collection processes. Programmed and set up telephony systems (CATI, CAWI, Pronto, A4S). Standardized and checked data using SPSS, increasing data reliability and reducing errors. Manipulated and re-coded large datasets, optimizing data handling processes. Extracted data and created advanced reports, including Topline syntax and datamaps, improving data accessibility for stakeholders. Developed custom content and HTML, resulting in increased user engagement. Managed high-volume client/vendor communication and correspondence.