TOWOJU

SOLOMON DAMILARE

✅ Accurately entered and managed large datasets using Excel spreadsheets. ✅ Provided reliable information and support to customers and team members. ✅ Community manger & content creator, (Discord, Telegram, Twitter, etc.) ✅ Resolved user software and hardware issues, providing effective technical ✅ Web3 technologies, blockchain, and cryptocurrencies, tutorials, and workshops. Develop and deliver engaging content, including blog posts, videos, and podcasts, to expand Web3 knowledge sharing. ✅ Quantify resolution rate or number of tickets handled per week if possible ✅ Optimized IT infrastructure by organizing cabling and recommending system enhancements. (Mention specific improvements or cost savings if applicable ✅ Installed and configured equipment based on staff needs and IT capabilities. ✅ Maintained a high level of customer satisfaction by providing timely and efficient support. (Quantify satisfaction if possible, e.g., "95% customer satisfaction rating"