Shelsya

Rodríguez

Hello! I'm Shelsya, a Spanish-speaking virtual assistant focused on written customer support. I can help businesses manage customer conversations through WhatsApp, live chat, social media messages and email. I can help with answering customer questions, providing information about products or services, following up with potential customers, organizing orders, responding to common questions and handling basic customer complaints professionally. I am responsible, patient, organized, adaptable and willing to learn new procedures and tools. My main language is Spanish, and I am especially interested in remote customer support projects where communication is primarily written.