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Abel Alain
Marzo

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About me
Bilingual Customer Support Specialist and Community Moderator (English/Spanish) with strong experience assisting users remotely, resolving inquiries efficiently, and managing online communities. Reliable, detail-oriented, and adaptable to flexible part-time schedules in the EST time zone. Ready to provide friendly, fast, and effective support for your team.

Work experience

Independent Freelancer / Remote Support
February 2026 – December 2029
Job title
Customer Support Specialist & Community Moderator
Work experience & achievements
Handled customer inquiries, resolved support tickets promptly, and assisted users with remote account guidance while maintaining high standards of communication and service quality.

Education

Universidad
Graduation year: 2025
Level of study
Bachelor
Major / Field of study
General Studies, Information Technology, Administration,
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