Community Manager and Moderator with over 4 years of experience building, managing, and moderating online communities across Discord, Telegram, and X (formerly Twitter).
Throughout my career, I have worked closely with community members, project teams, and leadership to maintain healthy, engaged, and well-organised communities. My experience includes community growth, user support, conflict resolution, scam prevention, community engagement campaigns, and moderation policy enforcement.
Core Competencies:
• Discord Community Management
• Telegram Group Moderation
• X (Twitter) Community Engagement
• Community Growth & Retention
• User Support & Issue Resolution
• Conflict Management
• Scam & Spam Prevention
• Community Guidelines Enforcement
• Event Coordination and Community Activities
• Web3, Crypto, NFT and Gaming Communities
What I Deliver:
✓ Fast and professional responses to community inquiries
✓ Effective moderation and rule enforcement
✓ Community engagement strategies that increase activity
✓ Safe and welcoming environments for members
✓ Accurate reporting and escalation of critical issues
✓ Strong communication between community members and project teams
I am highly dependable, detail-oriented, and experienced in handling communities of various sizes while maintaining professionalism under pressure. I am available for full-time, long-term opportunities and flexible across different time zones.
Skills
- Community Management
- Community Moderation
- Discord
- Telegram
- X (Twitter)
- Customer Support
- Social Media Management
- Web3
- Cryptocurrency
- NFT
- User Engagement
- Online Community Building
- Conflict Resolution
- Content Moderation
- Customer Relations
Platforms
- Discord
- Telegram
- X (Twitter)
Responsibilities
- Managed communities ranging from X to X members
- Enforced community rules and guidelines
- Assisted users and resolved support tickets
- Identified scams and malicious activity
- Coordinated community events and announcements
- Collaborated with project teams and administrators
Key Strengths
- Community Engagement
- Conflict Resolution
- Crisis Management
- Web3 Community Support
- User Retention
