I am a highly skilled shared services and customer support professional with experiences in compliance testing, end to end project-related support, technical support and customer service.
My current position is Business Controls Analyst and I am responsible for testing if the internal controls of the company are working effectively. I also train new hires, document and update the process as the Subject Matter Expert in Compliance Testing.
Below are the support that I can provide should you decide to hire me.
- creation and maintaining of process documentation.
- all kinds of administrative support as needed
- customer service and virtual assistant
- research
- report analysis
- calls(inbound/outbound)
- amenable to add more tasks
