Hello! I'm Mc Lloyd Ilagan, and I specialize in IT support and network administration. With experience, I'm passionate about keeping IT systems running smoothly and ensuring networks are secure and efficient.
What I Bring to the Table:
- Technical Support: Whether it's a hardware hiccup or software snafu, I’m here to help you resolve issues quickly and effectively, ensuring you experience minimal downtime.
- Network Administration: From configuring routers and switches to maintaining firewalls, I’ve got your network infrastructure covered. I'll monitor performance and troubleshoot any issues to keep things running smoothly.
- System Maintenance: Regular updates, security patches, and system backups are essential, and I make sure they’re done right, keeping your systems reliable and secure.
- Cybersecurity: With a certification in cybersecurity, I prioritize protecting your data and systems from threats, implementing strong security measures to give you peace of mind.
- Wireshark Expertise: I love diving into network traffic with Wireshark, identifying and resolving issues, and finding ways to optimize performance.
- Clear Communication: I believe in keeping things simple, and providing clear guidance and support so you always know what's going on.
A Bit About My Experience:
- I’ve provided IT support in fast-paced environments like BPOs, tackling a variety of technical issues and ensuring everything runs smoothly.
- Managing network infrastructure is my forte – I ensure reliable and secure connectivity that you can count on.
- Analyzing network traffic with Wireshark has helped me identify and fix issues, enhancing overall network performance.
- I enjoy working with teams to support IT projects, always striving to improve system reliability and efficiency.
I'm dedicated to helping you with all your IT needs, ensuring your systems are up and running and your network is secure. Let’s work together to tackle any technical challenges and optimize your IT environment for success!
