Technical Support Representative Expert

Good day, 

I graduated at Southern Leyte State University with a degree of Bachelor of Science in Computer Engineering. I am knowledgeable in both hardware and software. After I finished my studies, I worked as a Technical Support Representative at Concentrix for 1 year and 4 months and at the same time working as web developer as a freelance virtual assistant. Since I work as a Technical Support I was trained to handle seven other queues under the same campaign. I also have some back office or data entry experience because I was also trained to do some back-office tasks when my previous company lacked of workforce in their back-office department. In a year of working as a call center agent, I developed and improved lots of skills such as communication skills, multi-tasking skills, typing skills, problem-solving skills, call handling skills, etc. I am a fast learner, easy to work with, and a team player.I also have experience as web developer. I am very keen on details, and I have been working with different clients and customers. One of my goals as an employee and business partner is never to let my business partners, clients, and managers go if they are not satisfied with my job or output. Since I work with different clients and customers, I experience using various software tools such as Git, CRM, PowerApps, Microsoft, Jira, Softphone and etc. Working in a private company and virtual assistant at the same time makes me a better individual to push myself beyond limits for me to learn and to grow as a person. I am very grateful wih all my experiences. As a freelancer, I always strive my best in my job and valued my client's point of view. Please feel free to contact me, I am very approachable and you can ask me anything regarding my field of expertise. I am proficient, self motivated, passionate Virtual Assistant with excellent skills I would love to have a client that is willing to work with me on a long-term basis. What I can offer? Customer Support Technical Support Virtual Assistant Web Development Expertise in HTML, CSS, JAVASCRIPT Figma/Autocad Product Research Shopify Lister Order Processing Data Management Lead Generation Data Entry and etc. We can work together! Don't hesitate to message me. Thank you!

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Terms of work
1 hour delivery

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