Customer Service Representative
California, USA +4
Full time
Remote
4,800
-
5,600
Monthly
57,600
-
67,200
Annual
Role
Customer service
Description
Call Center Representative duties and responsibilitiesCall Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities: Take customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the company’s new products, services and policiesGuide callers through troubleshooting, navigating the company site or using the products or servicesReview customer or client accounts, providing updates and information about billing, shipping, warranties and other account itemsCollaborate with other call center professionals to improve customer serviceHelp to train new employees and inform them about the company’s customer management policies
Skills Required
Fred Mario
Website
Not specified
Country
Not specified
Description
Not specified
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Technical Manager (Google Ads Manager)
Hong Kong
Hong Kong
Full time
Office
Our client, an enterprise based in Hong Kong operating across various entertainment product lines, is looking for a Technical Manager to serve as the resident expert in Google Ads for their sales and marketing units.
Responsibilities:
Develop, monitor, and optimize Google Ads campaigns to meet business objectives like lead generation, conversion rates, and ROI.
Employ advanced strategies and functionalities within the Google Ads platform to enhance campaign performance, which includes audience targeting, bid strategies, ad extensions, and ad formats.
Assess campaign effectiveness, refine advertising strategies, and work closely with marketing, sales, and product teams to align Google Ads plans with overall business objectives.
Generate detailed reports on campaign results, provide actionable recommendations, and coordinate team efforts to achieve campaign targets.
Requirements:
Bachelor's degree in a relevant field.
Minimum of 5 years of experience in advertising development and managing advertising campaigns, specializing in Google Ad Manager utilization.
Proficiency in Google Ads and Google Analytics advertising tools.
Strong analytical skills to interpret data and drive optimization decisions.
Preferred certification as a Scrum Master.
Excellent communication and interpersonal abilities with a track record of successful collaboration with diverse stakeholders.
Proficiency in Cantonese is a mandatory requirement, with knowledge of Mandarin considered a bonus.
Responsibilities:
Develop, monitor, and optimize Google Ads campaigns to meet business objectives like lead generation, conversion rates, and ROI.
Employ advanced strategies and functionalities within the Google Ads platform to enhance campaign performance, which includes audience targeting, bid strategies, ad extensions, and ad formats.
Assess campaign effectiveness, refine advertising strategies, and work closely with marketing, sales, and product teams to align Google Ads plans with overall business objectives.
Generate detailed reports on campaign results, provide actionable recommendations, and coordinate team efforts to achieve campaign targets.
Requirements:
Bachelor's degree in a relevant field.
Minimum of 5 years of experience in advertising development and managing advertising campaigns, specializing in Google Ad Manager utilization.
Proficiency in Google Ads and Google Analytics advertising tools.
Strong analytical skills to interpret data and drive optimization decisions.
Preferred certification as a Scrum Master.
Excellent communication and interpersonal abilities with a track record of successful collaboration with diverse stakeholders.
Proficiency in Cantonese is a mandatory requirement, with knowledge of Mandarin considered a bonus.
Token Metrics
Crypto Data Scientist (Taiwan-Remote)
Taipei, Taiwan
Taipei, Taiwan
Full time
Remote
Token Metrics is in need of a skilled machine learning engineer to enhance and optimize their machine learning systems. The role involves evaluating current ML processes, conducting statistical analysis to address data set issues, and improving the accuracy of AI software's predictive capabilities.
The ideal candidate will possess strong expertise in data science and demonstrate the ability to enhance the performance of predictive models effectively.
Responsibilities:
Consult with the manager to define and refine machine learning goals.
Design machine learning systems and AI for automated predictive models.
Adapt data science prototypes and implement relevant ML algorithms and tools.
Ensure algorithms produce precise user recommendations.
Tackle complex challenges with multi-layered data sets, optimize existing ML frameworks, and libraries.
Develop ML algorithms for analyzing vast amounts of historical data to make predictions.
Conduct stress testing, conduct statistical analysis, and interpret test results across various market conditions.
Document machine learning procedures.
Stay updated on advancements in machine learning technology.
Requirements:
Bachelor's degree in computer science, data science, mathematics, or related field.
Master’s degree in computational linguistics, data science, data analytics, or related field is beneficial.
Minimum of two years experience as a machine learning engineer.
Strong proficiency in Python, Java, and R.
Extensive knowledge of ML frameworks, libraries, data structures, modeling, and software architecture.
Profound understanding of mathematics, statistics, and algorithms.
Exceptional analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Strong time management and organizational skills.
Token Metrics provides AI-driven crypto services to help investors create profitable portfolios. It caters to diverse clients in over 50 countries, ranging from retail investors and traders to crypto fund managers.
The ideal candidate will possess strong expertise in data science and demonstrate the ability to enhance the performance of predictive models effectively.
Responsibilities:
Consult with the manager to define and refine machine learning goals.
Design machine learning systems and AI for automated predictive models.
Adapt data science prototypes and implement relevant ML algorithms and tools.
Ensure algorithms produce precise user recommendations.
Tackle complex challenges with multi-layered data sets, optimize existing ML frameworks, and libraries.
Develop ML algorithms for analyzing vast amounts of historical data to make predictions.
Conduct stress testing, conduct statistical analysis, and interpret test results across various market conditions.
Document machine learning procedures.
Stay updated on advancements in machine learning technology.
Requirements:
Bachelor's degree in computer science, data science, mathematics, or related field.
Master’s degree in computational linguistics, data science, data analytics, or related field is beneficial.
Minimum of two years experience as a machine learning engineer.
Strong proficiency in Python, Java, and R.
Extensive knowledge of ML frameworks, libraries, data structures, modeling, and software architecture.
Profound understanding of mathematics, statistics, and algorithms.
Exceptional analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Strong time management and organizational skills.
Token Metrics provides AI-driven crypto services to help investors create profitable portfolios. It caters to diverse clients in over 50 countries, ranging from retail investors and traders to crypto fund managers.
Easygo Gaming
Marketing Coordinator
Melbourne, USA
Melbourne, USA
Full time
Office
About the Company:
Joining our team as an Affiliate Marketing Coordinator offers an exciting opportunity for growth in the dynamic fields of affiliate marketing, online gaming, and crypto. You will have a significant impact on our brand’s success and the chance to enhance your skills in an innovative and collaborative environment at Easygo.
Your Responsibilities:
As an Affiliate Marketing Coordinator at Easygo, you will play a key role in expanding our brand's reach and nurturing growth through our affiliate network. Your tasks will involve engaging with affiliate partners, facilitating their success, and optimizing their marketing efforts. Monitoring affiliate performance, guiding partners, analyzing campaigns, collaborating with internal teams, and staying up-to-date with industry trends will be vital aspects of your role.
Who We Are:
We proudly serve various brands within the iGaming industry, including leading names such as Stake.com, Kick.com, and Twist Gaming. Stake boasts the title of the world's top crypto casino, Kick provides a vibrant live streaming platform for gamers, and Twist Gaming focuses on innovative game design. Our company prioritizes client entertainment and community engagement, making us a sought-after service provider.
Headquartered in Melbourne, our team has shown remarkable growth, making us an employer of choice across diverse fields such as Tech, Marketing, Operations, Mathematics, and Design. Our commitment to continuous development ensures there is an opportunity for everyone to excel within Easygo.
Job Responsibilities:
Identifying, recruiting, and onboarding new affiliate partners
Monitoring and evaluating affiliate performance against predefined KPIs
Engaging with partners on a daily basis and addressing their inquiries
Analyzing and optimizing affiliate marketing campaigns
Collaborating with marketing teams to equip affiliates with promotional materials
Educating affiliates on products, services, and promotional opportunities
Maintaining alignment with cross-functional teams on marketing strategies
Staying abreast of industry trends and competitive landscape developments
Job Requirements:
Prior marketing experience, preferably in online affiliate marketing
Proficiency in data analysis tools and metrics tracking
Strong negotiation and communication skills
Sound understanding of digital and affiliate marketing principles
Ability to troubleshoot issues, formulate solutions, and enhance affiliate performance
Bonus Skills:
Knowledge of SEO, PPC, and social media marketing
Familiarity with graphic design platforms for creating marketing materials
Excellent verbal and written communication skills
Perks of Joining Us:
Employee Assistance Program for you and your family
Onsite barista services for coffee, tea, and fresh juices
Breakfast provided daily
Professional massages on Wednesdays
Enjoyable office environment with gaming amenities
Paid volunteer day
Flexible working hours
Access to drinks and snacks
“We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant”
At Easygo, we value diversity and ensure an inclusive environment where each individual's contributions are valued and respected without regard to race, religion, gender identity, or other characteristics. Our commitment is to provide a level playing field where merit and achievement determine success.
Joining our team as an Affiliate Marketing Coordinator offers an exciting opportunity for growth in the dynamic fields of affiliate marketing, online gaming, and crypto. You will have a significant impact on our brand’s success and the chance to enhance your skills in an innovative and collaborative environment at Easygo.
Your Responsibilities:
As an Affiliate Marketing Coordinator at Easygo, you will play a key role in expanding our brand's reach and nurturing growth through our affiliate network. Your tasks will involve engaging with affiliate partners, facilitating their success, and optimizing their marketing efforts. Monitoring affiliate performance, guiding partners, analyzing campaigns, collaborating with internal teams, and staying up-to-date with industry trends will be vital aspects of your role.
Who We Are:
We proudly serve various brands within the iGaming industry, including leading names such as Stake.com, Kick.com, and Twist Gaming. Stake boasts the title of the world's top crypto casino, Kick provides a vibrant live streaming platform for gamers, and Twist Gaming focuses on innovative game design. Our company prioritizes client entertainment and community engagement, making us a sought-after service provider.
Headquartered in Melbourne, our team has shown remarkable growth, making us an employer of choice across diverse fields such as Tech, Marketing, Operations, Mathematics, and Design. Our commitment to continuous development ensures there is an opportunity for everyone to excel within Easygo.
Job Responsibilities:
Identifying, recruiting, and onboarding new affiliate partners
Monitoring and evaluating affiliate performance against predefined KPIs
Engaging with partners on a daily basis and addressing their inquiries
Analyzing and optimizing affiliate marketing campaigns
Collaborating with marketing teams to equip affiliates with promotional materials
Educating affiliates on products, services, and promotional opportunities
Maintaining alignment with cross-functional teams on marketing strategies
Staying abreast of industry trends and competitive landscape developments
Job Requirements:
Prior marketing experience, preferably in online affiliate marketing
Proficiency in data analysis tools and metrics tracking
Strong negotiation and communication skills
Sound understanding of digital and affiliate marketing principles
Ability to troubleshoot issues, formulate solutions, and enhance affiliate performance
Bonus Skills:
Knowledge of SEO, PPC, and social media marketing
Familiarity with graphic design platforms for creating marketing materials
Excellent verbal and written communication skills
Perks of Joining Us:
Employee Assistance Program for you and your family
Onsite barista services for coffee, tea, and fresh juices
Breakfast provided daily
Professional massages on Wednesdays
Enjoyable office environment with gaming amenities
Paid volunteer day
Flexible working hours
Access to drinks and snacks
“We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant”
At Easygo, we value diversity and ensure an inclusive environment where each individual's contributions are valued and respected without regard to race, religion, gender identity, or other characteristics. Our commitment is to provide a level playing field where merit and achievement determine success.
Joe Kennedy
Office Administrative Assistant
Trevor, USA
Trevor, USA
Full time
Hybrid
Job descriptionWe are looking for an Office Assistant to help with the organization and running of the daily administration of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be a self starter, takes initiative and comfortable working with a high degree of attention to detail and discretion. Responsibilities• Provides administrative support for Sales Department• Answer and transfer calls to the appropriate company personnel• Assists in setting up appointments for homeowners to review electric floor plans (in office and virtually)• Support President, Vice President and GM schedules / special assignments• Supports Office Coordinator and Assumes tasks when others take time off• Data entry to create Jobs, schedules and/or documentation in company software• All other duties as assigned Skills• Self starter, takes initiative and able to navigate ambiguous job tasks• Proven experience as an office assistant, or in another relevant administrative role• Excellent organizational and time management skills• Excellent written and verbal communication skills• Proficiency in MS Office and Google Suite Programs• Experience using virtual meeting platforms a plus (ie: Zoom)• Experience with social media a plus Job Type: full-timeExpected hours: 20 – 25 per week Benefits:• 401(k)• 401(k) matching• Dental insurance• Health insurance• Health savings account• Paid time off• Vision insurance Schedule:• Monday to Friday• No weekends Experience:• Office Administration: 1 year (Required)
3,333
Monthly
Binance
Backend Engineer / Java Developer (Russian Speaker)
Europe +9
Europe +9
Full time
Remote
Binance is a prominent player in the global blockchain ecosystem, offering a range of financial products including the world's largest digital-asset exchange. The company's goal is to drive the adoption of cryptocurrency and enhance financial freedom.
If you seek a dynamic, purpose-oriented environment with boundless opportunities for growth and learning, Binance is the perfect fit for you.
The initial role is a 6-month contract, with potential for extension or conversion based on individual performance and business requirements.
Responsibilities:
Change business needs and use cases into operational applications
Develop, enhance, and sustain efficient, reusable, and dependable Java code
Verify code for adherence to quality and security standards through testing
Optimize application performance, quality, and responsiveness
Detect and address bottlenecks and bugs to provide effective solutions
Help in maintaining code quality and structure
Requirements:
Minimum of 5 years of experience handling the full project lifecycle for Java Applications
Proficiency in Core Java, server-side Java technologies, and Spring frameworks
Extensive background in software design, architecture, and development integration
Knowledgeable in event processing models, multi-threading, enterprise integration pattern, Web Services, and REST
Fluency in both English and Russian to facilitate seamless communication in a multicultural setting
Bachelor's/Master's Degree in Computer Science, Engineering, or relevant industry experience
Working at Binance:
Participate in the growing blockchain ecosystem, offering substantial career advancement prospects
Collaborate with a diverse pool of global talent with continuous learning and growth opportunities
Engage in challenging and unique projects within a fast-paced environment
Operate in a globally diverse organization with flat organizational hierarchy
Competitive salary and benefits provided
Flexibility in working hours, a remote-first approach, and casual work environment
Find more information on the core values that drive the culture of Binancians, promoting collaboration, high standards, and development.
Join us today and be part of the Web3 revolution!
Binance is staunchly committed to being an equal opportunity employer, recognizing that a diverse workforce is essential for our success.
Through the submission of a job application, you acknowledge reading and agreeing to our Candidate Privacy Notice.
If you seek a dynamic, purpose-oriented environment with boundless opportunities for growth and learning, Binance is the perfect fit for you.
The initial role is a 6-month contract, with potential for extension or conversion based on individual performance and business requirements.
Responsibilities:
Change business needs and use cases into operational applications
Develop, enhance, and sustain efficient, reusable, and dependable Java code
Verify code for adherence to quality and security standards through testing
Optimize application performance, quality, and responsiveness
Detect and address bottlenecks and bugs to provide effective solutions
Help in maintaining code quality and structure
Requirements:
Minimum of 5 years of experience handling the full project lifecycle for Java Applications
Proficiency in Core Java, server-side Java technologies, and Spring frameworks
Extensive background in software design, architecture, and development integration
Knowledgeable in event processing models, multi-threading, enterprise integration pattern, Web Services, and REST
Fluency in both English and Russian to facilitate seamless communication in a multicultural setting
Bachelor's/Master's Degree in Computer Science, Engineering, or relevant industry experience
Working at Binance:
Participate in the growing blockchain ecosystem, offering substantial career advancement prospects
Collaborate with a diverse pool of global talent with continuous learning and growth opportunities
Engage in challenging and unique projects within a fast-paced environment
Operate in a globally diverse organization with flat organizational hierarchy
Competitive salary and benefits provided
Flexibility in working hours, a remote-first approach, and casual work environment
Find more information on the core values that drive the culture of Binancians, promoting collaboration, high standards, and development.
Join us today and be part of the Web3 revolution!
Binance is staunchly committed to being an equal opportunity employer, recognizing that a diverse workforce is essential for our success.
Through the submission of a job application, you acknowledge reading and agreeing to our Candidate Privacy Notice.