About Us

Immutable is a dynamic global technology company at the forefront of building games on Ethereum. With a strong focus on shaping the future of gaming, we aim to transform how games are experienced and discovered. Established in 2018, Immutable has rapidly achieved unicorn status, raising over AUD $300M+ with a valuation of AUD $3.5 billion.

The Immutable Group comprises the Immutable Platform, a leading platform for creating games on Ethereum, supporting successful games like RavenQuest and Immortal Rising 2, and Immutable Games, a recognized entity in web3 game development with popular titles such as Gods Unchained and Guild of Guardians.

Our vision revolves around materializing digital worlds into reality. We have ambitious plans for striking global growth, positioning ourselves as the fastest-growing gaming chain by 2024 with over 250 signed games, surpassing all previous years combined.

About The Role

Immutable is embarking on a new chapter where success not only hinges on delivering top-tier products but also on guiding our game studio partners to effectively leverage them for substantial growth. We are seeking a talented individual for the position of Customer Growth Lead, Americas to collaborate directly with studios across the region, enabling them to maximize player acquisition, retention, and monetization on the Immutable platform.

This pivotal role requires a blend of strategic vision and hands-on execution. You will identify growth barriers, develop activation strategies, unite specialized teams, and oversee end-to-end implementation. Whether a studio aims to expedite product launches, reduce churn, enhance acquisition rates, or expand initiatives, you will be instrumental in unlocking their growth potential.

You will engage in key opportunities throughout the region, forming close partnerships with teams in Customer Growth, Business Development, Partnerships, and Product. This role is perfect for individuals who thrive on diverse challenges, embrace ambiguity, and take ownership of problems from strategic planning to tangible outcomes with a focus on driving impact.

You'll Be Empowered To:

Collaborate directly with studio partners to diagnose growth obstacles, craft activation strategies, and drive measurable results.
Coordinate cross-functional teams to implement activation strategies and streamline partner onboarding.
Translate successful activation tactics into standardized playbooks and scalable growth initiatives for future clients.
Identify potential upselling opportunities and expansion avenues by analyzing performance data and customer engagement.
Work closely with Product and Delivery teams to continually enhance how studios adopt and grow with Immutable’s offerings.
Serve as the strategic contact point for high-value partnerships, ensuring alignment with commercial objectives.

We'd Love You To Bring:

Demonstrated experience in delivering commercial outcomes for customers within a high-growth, fast-paced environment.
2+ years of experience in top-tier strategy consulting, showcasing a proven ability to address complex commercial or go-to-market challenges.
Strong problem-solving skills enabling quick identification, modeling, and execution of executable plans.
Hands-on experience in activating or scaling go-to-market initiatives in the tech or gaming domain.
Effective communication and influencing capabilities, adept at translating complex concepts into compelling narratives for both internal and external stakeholders.
Proclivity for action, comfortable navigating ambiguity and shifting priorities without losing momentum.
A drive for continual learning and a keen interest in gaming, web3, exploring emerging growth models through strategic insights.
Proactive and energetic approach suited for roles demanding autonomy and significant impact where results take precedence.

Bonus Points For:

Background in cryptocurrency or prior exposure to web3, gaming, or digital assets.
Experience in growth strategies, performance marketing, or product experimentation.
Previous involvement in developing and scaling growth frameworks or playbooks within high-growth environments.
Exposure to cross-market initiatives in regions like Asia or other global markets.

Benefits:

We are committed to creating an inclusive and diverse workplace at Immutable, recognizing that this diversity has been a key driver of our success. As a 2025 Circle Back Initiative Employer, every applicant will receive a response.

Note to Recruitment Agencies: We do not require external assistance for this role.

Join us in shaping the future of web3 gaming!

Levelling up your growth: Access financial support for personal development and education initiatives.

Helping you thrive: prioritize employee wellness with diverse benefits including health and well-being allowances, access to counseling services, and other wellness perks.

Leave when you need it the most: Support new parents as well as other leave opportunities for personal well-being and special occasions.

Ethereum Jobs in Web3 in United States