About Us

Immutable is a rapidly growing game platform focused on powering the next generation of games. Our ultimate goal is to revolutionize gaming by combining performance, digital ownership, and cutting-edge technology to support the growth and success of games. Through a mix of AI-driven analytics, high-performance growth tools, and digital ownership solutions, our technology assists studios in attracting, engaging, and expanding player communities across Web2 and Web3.

Established in 2018, Immutable quickly became one of Australia's fastest companies to achieve unicorn status, having raised over AUD $400M+ with a valuation of AUD $3.5B. Presently, more than 700 games are leveraging Immutable, with prominent industry players like Ubisoft selecting us as their gaming partner for the future.

Over 6 million players currently use Immutable Passport, our unified identity platform facilitating seamless cross-game experiences. Additionally, Immutable Audience, our SaaS platform, is rapidly growing to become one of our most successful product lines. We are experiencing rapid growth, supported by a global team of creators, engineers, and gamers united under the common goal of building the most valuable growth layer in gaming and redefining how games launch, expand, and succeed.

About The Role

Immutable is seeking a Chief of Staff to collaborate closely with our Chief Commercial Officer (CCO) to drive commercial growth and enhance customer relationships. As the CCO's right-hand person, you will play a key role in developing commercial strategy, managing operational processes, and ensuring priorities translate effectively into coordinated actions spanning the entire go-to-market (GTM) strategy. By leveraging AI tools in daily operations, you will create efficiencies and alignment across the commercial organization, fostering collaboration with Product, Engineering, Design, Data, and Group teams. Your responsibilities will encompass end-to-end problem-solving to advance key commercial initiatives, accelerate opportunities, and empower the team to operate with speed and precision.

Key Responsibilities

Translate commercial strategy and priorities into actionable programs throughout the commercial funnel
Support deal-making efforts in conjunction with Sales and Customer Growth teams
Lead commercial problem-solving encompassing pricing strategies, upselling, expansion motions, renewals, and mitigating churn risks
Shape enablement strategies and tools based on field insights to enhance the effectiveness of Sales and CG teams
Drive the commercial operating cadence and communications, including setting goals, establishing OKRs, facilitating commercialization forums, and contributing to key organizational rhythms
Prepare board materials, pitch decks, and other necessary documentation as required

Qualifications

3-5+ years of experience at a top-tier strategy consultancy with a proven track record of advancement
Proficient in structured, hypothesis-driven problem-solving with expertise in commercial operations
Strong commercial acumen with a demonstrated history of collaborating on pricing strategies, sales processes, upselling, expansions, and churn risk mitigation
Proficiency in data analytics and forecasting to drive strategic decisions aligned with growth objectives
Proficient in utilizing AI tools to drive impactful analysis and achieve measurable commercial outcomes
Possess a proactive, action-oriented mindset with a focus on delivering effective solutions and tangible commercial results

Preferred Qualifications

Experience in the gaming, SaaS, or Marketing Tech industries
Previous experience working in start-ups or scale-ups alongside a background in top-tier consulting

Join us in shaping the future of gaming!

Immutable is dedicated to cultivating an inclusive and diverse work environment, recognizing the value of incorporating various perspectives and experiences in driving our ongoing success.

Immutable embraces the 2026 Circle Back Initiative, ensuring that all applications receive personalized attention and a response.

A note to recruitment agencies: Internal recruitment efforts are in place for this position. We are not accepting unsolicited resumes from agencies and will not be responsible for any associated fees. Thank you for your understanding.

Please reach out to us if you need further information about how your data is processed.

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