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Glory
Okpala

Average Review
0.00
Reputation
15
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Specialization
Administrative Assistant
Hourly rate
$5/hr
Preferred payment options
USDT
BUSD
About me
Hi everyone! Admin assistant here. I work with clients to improve their productivity workflow. I accomplish this by successfully handling all the minute elements of their schedule as well as administrative and office management procedures. My most recent position involved a great deal of project management. I worked with a team of five people in order to boost the company's revenue and pique the interest of both new and existing customers. I aided in organizing their meetings, agendas, and calendars. I have arranged and overseen more than 80 meetings on various platforms while working in this position. I succeed in this role because I am well-organized and have exceptional time management skills, which are part of my primary skills. Being very time conscious and organized is essential for me to perform my job as an administrative assistant because it helps keep clients' schedules running smoothly.

Work experience

EdazyTech Integrated Services
January 2021 – August 2022
Job title
Client Relationship Manager (Remote, Part-time)
Work experience & achievements
- Maintained professional and productive relationships with clients by automating email updates and scheduling checkups, driving the retention rate of our old and new clientele up to 80%. - Performed extensive market research on new products from leading competitors using the qualitative research method, leading to significant changes that brought a 55% increase in customer satisfaction. - Supervised a marketing campaign project by devising an actionable project plan, resulting in a clear and concise project plan which was well executed.
Zillian Group
April 2020 – January 2021
Job title
Social Media Marketer (Remote, Part-time)
Work experience & achievements
- Created and executed marketing campaigns that led to an increase in the company’s online visibility and awareness by 1500%. - Formulated weekly reports using G-sheets and G-Slides, resulting in a well-built company database for future reference. - Devised a targeted plan sheet for keeping up with new and cold clients, leading to a 68% increase in customer retention rate.
Glow Beauty Cosmetics
July 2019 – March 2020
Job title
Virtual Assistant (Internship)
Work experience & achievements
- Formulated a working system for the company’s incoming and outgoing emails, which cut down reply delays by 70% and increased client satisfaction by 60%. - Organized the company’s calendar for events and fairs using calendar management methods, which reduced the company’s inefficiency to keep up with programs by 70%. - Executed good customer service to new and old clients through bi-weekly and monthly check-ins and updates, leading to an increase in our clientele by 50%.

Education

Federal University of Technology, Owerri
Graduation year: 2021
Level of study
Bachelor
Major / Field of study
Petroleum Engineering
ALX
Graduation year: 2022
Level of study
Bachelor
Major / Field of study
Virtual Assistant Training