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Reid
Fletcher

Average Review
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Reputation
18
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Skills
Customer Service
Sales & Marketing
Digital Marketing
SEO
Marketing Strategy
Copywriting
Content Creation
CRM
Customer Support
Google Analytics
Social Media Marketing
Internet Marketing
Social Media Advertising
Public Relations
Content Marketing
Podcast Marketing
Video Marketing
Marketing Research
Web Analytics
Social Media Management
Social Content
Profile Setup & Integration
ADS Setup and Management Specialist
PR Strategy & Planning
Analytics & Tracking
Twitter Marketing
Communication
Content Strategy & Research
Campaign Marketing
Campaign Creation
Setup & Strategy Consultation
Display Marketing Campaigns
Specialization
Hourly rate
Not specified
About me
Based on my experience as Marketing Director, Director of Customer Service, Senior Community Management, I believe I would be a perfect fit. I have 4 years in Marketing total, 3 volunteer years as a Community/ Social Media manager and 1 year professionally as a Senior Community Manager, Marketing Manager and marketing Director. I have experience as the Director of Customer Service for a Gaming VR Studio, Combat Waffle Studios. Also serving as the Senior Community Manager there. Currently I am serving as the Marketing Director for Keebfront and Pepperlyl. Working for a Crypto Asset Management Fund for 10 months as a marketing manager and community manager has equipped me for all tasks. I also freelance for ExeedMe, a web3 eSports company, as the Head of Growth. Here is a portfolio of my work in these fields: https://sites.google.com/view/reidfletcherportfolio/home?authuser=0
https://www.linkedin.com/in/reid-fletcher-493541233/
@LxKus

Work experience

Pepperlyl
January 2023 – Current time
Job title
Marketing Director
Work experience & achievements
Product Creation & Management, Competitive research and intelligence, Developed go to market plan for new indication and ensure strategically aligned initiatives to drive the brand imperatives, Partnered with Business Insights and Market Research Team to develop and implement key insight plan and define success metrics and analyze performance on an ongoing basis with a keen eye to optimization, Responsible for managing multiple program budgets, timelines, processes, and procedures. Set company branding as well as update it.
Keebfront
November 2022 – Current time
Job title
Marketing Director
Work experience & achievements
Product Creation & Management, Competitive research and intelligence, Developed go to market plan for new indication and ensure strategically aligned initiatives to drive the brand imperatives, Partnered with Business Insights and Market Research Team to develop and implement key insight plan and define success metrics and analyze performance on an ongoing basis with a keen eye to optimization, Responsible for managing multiple program budgets, timelines, processes, and procedures. Grew a following from 0 to 3k organically. Receiving 100,000+ Impressions daily.
Keebfront
November 2022 – Current time
Job title
Senior Community Manager
Work experience & achievements
Heading the growth of community and the ideas that come from, ensuring community events go smoothly along with coordinating growth initiatives, creating a twitter and discord for consumers to engage and speak with the team.
Combat Waffle Studios
August 2022 – December 2022
Job title
Director of Customer Service
Work experience & achievements
The point of contact for 2000+ consumers. communicated daily with 200+ product testers to ensure a smooth experience. Managed all customer service complaints in the form of emails, support tickets and even direct messages. Did frequent follow ups to ensure the product was still in working order.
Combat Waffle Studios
August 2022 – December 2022
Job title
Senior Community Manager
Work experience & achievements
Created ticket response escalation process and SLA tracking, recruited and managed 3 staff. Advised partners and clients on policy and server. Created anti spam bot, managed and enforced anti harassment policy. Analyzed and acted upon key KPI's. Wrote articles and announcements for publishing.
Phoenix Community Capital
December 2021 – September 2022
Job title
Community Manager
Work experience & achievements
Grew group from 2k -20k users, drove engagement to 1500 msg per day, created ticket response escalation process and SLA tracking, recruited and managed 6 staff. Advised investment projects on policy and server. creation, created anti spam bot, managed and enforced anti harassment policy. Analyzed and acted upon key KPI's.
Phoenix Community Capital
December 2021 – September 2022
Job title
Marketing Manager
Work experience & achievements
Edited Company medium articles, YouTube descriptions and Produced a podcast/Talk show. Used creative thinking to help come up with marketing campaigns and executed them. Managed the companies discord server full of 20k members and thousands of messages daily. Created excel spreadsheets for ease of use marketing content. Created content to be posted to over 100,000 followers gaining millions of impressions.

Education

Not specified
Marketing Director for DeFi
Sales & Marketing
Digital Marketing
SEO
$50
$50/hr
More info