Rosemary

Ihongbe

I am a Self- motivated and Friendly Customer Service Representative and Call center Specialist with over 2+ experience in customer service, email, phone and chat support. I am an enthusiastic person who understands the importance of providing good customer service by: * Resolving customer complaints via phone, email, mail, or social media * Using telephones to reach out to customers and verify account information * Greeting customers warmly and ascertain problem or reason for calling * Handling complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. My primary goal is to help take off the stress from companies/individuals with time consuming tasks so they can have time to focus on the growth of their business. I can assist you with; * Scheduling appointments * Preparing reports * Send emails * Administrative work * Bookings * Data entry * Personal tasks * Content creation * Research *Transcribing