Profile
RosemaryIhongbe
Website
Not specified
Country
Not specified
Skills
Specialization
Transcription, Typing, Data entry
Hourly rate
$10/hr
Preferred payment options
About me
I am a Self- motivated and Friendly Customer Service Representative and Call center Specialist with over 2+ experience in customer service, email, phone and chat support. I am an enthusiastic person who understands the importance of providing good customer service by: * Resolving customer complaints via phone, email, mail, or social media * Using telephones to reach out to customers and verify account information * Greeting customers warmly and ascertain problem or reason for calling * Handling complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. My primary goal is to help take off the stress from companies/individuals with time consuming tasks so they can have time to focus on the growth of their business. I can assist you with; * Scheduling appointments * Preparing reports * Send emails * Administrative work * Bookings * Data entry * Personal tasks * Content creation * Research *Transcribing
Work experience
Berkeley Payment Solutions
December 2023 – Current time
Job title
Front Desk Receptionist
Work experience & achievements
Oceanedge Finance Limited
August 2021 – May 2022
Job title
Investment Officer
Work experience & achievements
Locus Farms and Processing
June 2018 – November 2020
Job title
Customer Service Representative
Work experience & achievements
Education
Federal University of Agriculture Abeokuta, Ogun State.
Graduation year: 2016
Level of study
Bachelor
Major / Field of study
Animal Physiology
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