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Jovelyn
Jambaro

Average Review
0.00
Reputation
13
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Skills
Web, Mobile & Software Dev
Customer Service
Telemarketing
Data Entry
English
Spelling
Grammar
Punctuation
Virtual Assistant
Administrative Support Specialist
Appointment Setter
User Authentication
CRM
User Profile Creation
Chat Support
Email Handling
Customer Support
Telephone Handling
Email Communication
Communication
Email Platform Support
Email Templates
Specialization
Hourly rate
Not specified
About me
I'm a tenured BPO employee. Been on this industry for more than 5 years. I was a healthcare support for provider and members, telco account technical support and sales, retail escalation team and currently I'm working as a business formation, intellectual property and personal service specialist. Willing to work full time and very eager to learn.

Work experience

Teleperformance
October 2018 – February 2019
Job title
Booking specialist
Work experience & achievements
Car rental booking, throughout the US.
Sutherland
September 2019 – January 2022
Job title
Customer service representative
Work experience & achievements
Customer service representative for healthcare insurance. Handled members and provider caller. For member services, I check enrollment status, renewal status and process payments, reinstate account. For provider services, checking cover medical codes. Hospital claims investigation. Providing benefit coverage.
VXI GLOBAL HOLDINGS
April 2022 – Current time
Job title
Business Formation/IP/Personal Service Specialist
Work experience & achievements
Business formation specialist, help people form their business. Intellectual property specialist, help people register their IP. And personal service specialist. Help people set up their living trust, last will and testament, living will POA etc.

Education

Philippine Women's College
Graduation year: 2012
Level of study
HND
Major / Field of study
Bachelor of Science in Tourism Management
I will provide a best customer service, for healthcare, retail account and telco account.
Customer Service
Telemarketing
Virtual Assistant
$15
$15/hr
More info