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Adaobi
nebeolisa

Average Review
0.00
Reputation
2
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Specialization
CUSTOMER SUPPORT, VIRTUAL ASSISTANT
Hourly rate
$15/hr
Preferred payment options
USDT
BNB
About me
Hi everyone I am a self motivated and dedicated hard worker, who is goal orientated. I can handle multiple projects and tasks at one time. In the last few years I have been able to develop skills within Customer Service and in the hospitality industry with the addition of working on my own business as an online personal assistant. This has given me insight into running businesses and dealing with clients from all walks of life. My skills have grown significantly within these years and I know will bring this growth to a new challenge. I have extensive experience in banking, sales and Customer Service Representative for 6 years now. My Expertise include; Virtual Assistance Administrative Support Customer Service/ Customer support Sales Representative Account Manger Calender management My tools of work are; Google Drive, Microsoft Office, Slack, HubSpot, Zoom, Monday.com, Loom, Clickup, Microsoft Teams, Zapier, Zendesk, Intercom, Google Meet Asana.

Work experience

Fidelity Bank Plc
May 2018 – March 2024
Job title
CRM and Sales Representative
Work experience & achievements
 Successfully managed contracts, meeting and exceeding customer expectations by 40%.  Improved customer trust and engagement, achieving a 30% to 60% increase in vendor preference.  Provides exceptional customer service, including data entry and order processing, surpassing client expectations.  Recognized for delivering quality reports, attention to detail, and team collaboration.  Handles client calls, providing technical support and ensuring client satisfaction and retention.

Education

Not specified