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Joanne
De La Zilwa

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12
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About me
Accomplished professional with over 13+ years of solid experience in managing factories, sourcing, logistics, and quality assurance. Demonstrated expertise in orchestrating strategic sourcing initiatives, optimizing operational processes, Supplier Relationship Management and fostering a culture of continuous improvement. Proven track record in driving efficiency, productivity, and quality across diverse teams.

Work experience

Lieb
December 2022 – Current time
Job title
Founder
Work experience & achievements
Website creation, SEO optimization, Blog post planning and writing, all content updates. Market trend analysis, Product planning, Product research and development. Accounting All other aspects related to setting up a startup.
Anime8.lk
December 2023 – Current time
Job title
Website Director
Work experience & achievements
Lead web development scoping, planning and technical architecture projects. Manage small development teams as well as hosting partners and third-party developers. Plan, review and over see blog posts and SEO optimization. Perform root cause analysis on product and process deficiencies, and define and impliment changes. Regular communication with designers, developers, marketing to ensure direction, and strategy are priorotized according to company needs.
Crossroads Foundation Ltd
December 2023 – Current time
Job title
Sourcing Manger
Work experience & achievements
Negotiated optimal contracts, leveraging market insights and supplier evaluations to achieve cost-effectiveness. Cultivated and maintained robust relationships with suppliers, driving collaboration, fostering innovation, and addressing issues. Market Analysis and Risk Management: Conducted comprehensive market trend analysis and managing supply chain risks to ensure continuous operational efficiency. Spearheaded the streamlining of sourcing processes through the integration of technology solutions, collaborating seamlessly with cross-functional teams to achieve a harmonized and efficient workflow.
Crossroads Foundation Ltd
June 2020 – Current time
Job title
IT Support
Work experience & achievements
Set up and configured security protocols for Microsoft 365, ensuring data security compliance. Resolved over 100 tickets within SLA standards, providing end-user support for Microsoft Office 365 Suite. Conducted system audits to ensure current data security standards aligned with country guidelines. Led the migration of physical servers to a cloud-based solution, optimizing information sharing and security while cutting down cost by 30%. Leading the upgrade of Checkmk to improve Jira integration reducing manual work time by 10%
Crossroads Foundation Ltd
June 2018 – December 2023
Job title
Incoming Goods Manager
Work experience & achievements
Implemented an efficient donation tracking system using Excel macros, reducing manual errors by 80%. Utilized Power BI to analyze incoming donation trends, enabling data-driven decisions for capacity planning. Collaborated with the IT department to streamline donation reporting processes, reducing reporting time by 80%. Conducted regular training sessions on data entry best practices, improving data accuracy and consistency. Utilized Microsoft 365's collaboration tools to enhance communication between remote and on-site teams.     Testing of new software prior to company-wide rollout reducing manual work time by 30%
Brandix Apparel Solutions Ltd
September 2015 – March 2017
Job title
Product Development Executive
Work experience & achievements
Utilized Excel's advanced formulas and pivot tables to perform sales analysis and identify product life cycle trends. Implemented an agile T&A management system using advanced excel, resulting  in a 15% reduction in lead times. Collaborated with vendors to implement EDI (Electronic Data Interchange) for seamless material sourcing. Conducted virtual fit sessions to understand and improve material sourcing practices. Utilized negotiation skills resulting in 10% improvement in supplier pricing.
Kantala Pvt Ltd
April 2015 – September 2015
Job title
Chief Production Officer (Consultant)
Work experience & achievements
Developed a production planning tool using Excel VBA macros, optimizing capacity and production forecasting. Introduced Lean Six Sigma principles to reduce production defects by 15% and increase overall efficiency. Conducted cost-benefit analysis for IT systems implementation, resulting in a 10% reduction in production costs. Implemented RFID technology for real-time inventory tracking, reducing stockouts by 20%. Collaborated with a software development team to customize an ERP system for production workflows.
MAST Far East Sri Lanka
October 2011 – December 2013
Job title
Merchandiser
Work experience & achievements
Utilized SAP's Material Requirements Planning (MRP) and Purchase Order Creation Improve and collaborate on a centralized document management system using SharePoint, improving data accessibility for  cross-functional teams in different regions. Conducted user acceptance testing (UAT) for SAP system upgrades, ensuring smooth transition and minimal disruptions. Utilized Excel pivot tables and charts to visualize weekly sales data and identify high-performing product categories. Collaborate cross-functionally on all Victoria’s secret product categories.
Stretchline Pvt Ltd Sri Lanka
October 2008 – June 2010
Job title
Customer Relations Executive
Work experience & achievements
Collaborated with technical teams to trial new innovations, and problem solving in bulk production. Utilized Microsoft Excel and VBA macros to create automated costing sheets, reducing manual work by 40%. Developed and maintained a product specification database using Access, ensuring consistency in product development. Implementing 5S system improving work efficiency by 20%

Education

University of the people
Graduation year: 2024
Level of study
Bachelor
Major / Field of study
Computer Science
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