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Dence
Tampus

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8
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Website
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About me
In my previous role in customer service and customer success agent , I improved brand loyalty by managing pre-sale and post-sales inquiries, providing tailor-fit options and solutions that enhanced the overall customer experience. With my experience and skills, I can review workflow, calendar, and inbox to improve efficiency and productivity. I can streamline processes, prioritize tasks, and implement time-saving techniques to optimize daily operations. Additionally, my tech-savvy nature enables me to efficiently manage social media platforms, enhancing customer interactions. Not only do I excel in sales, but I also possess a diverse skill set encompassing video and photo editing, graphic design, product research, and sourcing, among others. Despite my extensive experience, I maintain a strong desire for continuous growth.

Work experience

DotZero
January 2020 – February 2023
Job title
Customer Service Representative
Work experience & achievements
Not specified
iVisa
December 2023 – March 2024
Job title
Customer Success Agent
Work experience & achievements
Not specified

Education

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