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Finished gigs
Finished jobs
Not specified
Customer Service
Hourly rate
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About me
My name is Analyn Dayday, And I have a background in cold calling, customer service support and teaching with over 3 yrs of experience. Currently I am actively looking for a job , where It can lead me to stability and carreer growth.I have a strong skills in customer service , data entry and virtual assistant which I believe relevant to this role. I am excited about the oppurtunity at Team Hired. I look forward and eager to discuss how my background , skills can align to the goals of the company.

Work experience

August 2021 – October 2023
Job title
Global Trainer
Work experience & achievements
Proficient in the use of curriculum-based measurement assessment systems. Especially adept at identifying the needs of each trainees Substantial understanding of trainees-directed classroom management. Superior knowledge of critical reading and mathematical principles. Developed assignments and prepared tests designed to gauge proficiency. Ensured that the curriculum was centered around the abilities of each class. Coaching and Mentoring for trainees Conduct Refresher Sessions Auditing Calls Assess trainees progress to respond to additional Support Develop skills to improved product knowledge Conduct meeting with clients to do daily report about the progress of each trainees Effectively lead and motivate employees through the implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction. Tracking trainees to make sure they meet the KPI’s and metrics
December 2013 – July 2016
Job title
Customer Service Representative
Work experience & achievements
Responding to customer inquires within the company hours Answering questions about a company’s product or services Resolved guest concerns and complaints in order to maintain a positive atmosphere. Troubleshooting tech problems Handling complaints to building strategies for improving the overall experience and fostering loyalty Delivering information about company’s offerings Providing proactive customer outreach to collect and analyzing customers feedback Tracking KPI’s and metrics Responding to customer reviews Document all call information according to standard operating procedures. Enter new customer information into the system. Process orders, forms, and applications. Provide customers with product and service information Complete call logs. Research required information using available resources.


Polythecnic University of the Philippines
Graduation year: 2004
Level of study
Major / Field of study
Information Communication Technology