ISIBOR

AKHAINE

Collaborated with the credit team to create a credit score model for a trade finance product, reducing the assessment process from 3 days to 30 seconds. Designed and implemented gating processes to evaluate trade finance profitability, incorporating micro and macroeconomic sensitivity and currency depreciation. Developed an interest rate calculator to compute trade finance interest rates and amounts Designed and developed a workflow process that integrates financial and supply chain processes to accurately identify bottlenecks and delays in imports and exports. Collaborated with the sales and marketing teams to create content for social media channels about product offerings.

Grew annual revenue by 52% by identifying and scaling our supply chain logistics application to address empty container transfers from terminals to ports. Designed and implemented a barge management system (BMS) used at four terminals to move containers via waterways. Collaborated with developers, UI designers, and other stakeholders to implement an invoicing system tailored to the unique needs of supply chain logistics, improving the invoicing and payment process. Worked closely with sales and marketing to unlock new verticals and deploy custom-built applications to meet market demands. Built practices and rituals for Engineering team, including discovery (strategy, data analysis, and user research), design, lean implementation, prototyping, and A/B testing. Defined product roadmap & definition for product releases.

Designed and developed a container tracking solution that provided shipping lines with visibility into last-mile container movements. Strategically implemented a B2B inventory management platform that enabled FMCGs to manage inventories across various franchise locations. Built strategic partnerships with LLS OEMs to provide a solution that enabled pump stations to manage their inventory and sales. Designed a smart office solution for efficient utility and electricity management. Collaborated with sales and marketing to design a go-to-market (GTM) strategy. Led research initiatives to identify LLS solutions that suit our target end users.

Managed customer engagement, providing first-line support and conveying feedback to the engineering team for application improvements. Analyzed stock market trends and conducted research to identify new best practices in technology use for informed trading decisions. Served as an advisory manager to technology users, guiding them on optimal use of the trading application. Conducted extensive customer engagements to enhance user experience.

Designed the implementation process to enable same-day settlement for microfinance banks (MFBs). Established strategic partnerships for the implementation of debit cards for MFB customers. Implemented agency banking to enable MFBs to serve their customers from multiple locations. Engaged with customers and stakeholders to align everyone with the product roadmap.