Scott

Wong

- Deployment and testing of cloud-native 5G RAN infrastructure serving millions of Canadian users, achieving 99.9% uptime - Administered Windows and Linux servers, performing regular patches and updates - Enhanced scalability and reliability of 5G RAN deployments by leveraging Kubernetes and Helm - Managed the Cloud infrastructure change request lifecycle, including validation, approval, and execution - Conducted system-level troubleshooting, resolving complex issues within the SLA - Monitored infrastructure using Grafana Prometheus, reducing system downtime by 30% - Led vendors in resolving system-level issues on Cloud RAN, including hardware replacements and managing JFrog Repository

- Managed and maintained over 15 EC2 instances, performing regular OS patches and security updates - Compiled and delivered daily system status reports to management - Migration of on-premise systems to AWS cloud, improving scalability by 50% - Utilized regular expressions to analyze system logs, identifying patterns and potential issues for root cause analysis - Implemented and managed AWS IAM roles and security groups, ensuring GDPR compliance - Implemented CloudWatch monitoring to detect and prevent system anomalies, including potential security threats

- Directed the vendors and internal operation team to install a server in the data center - Ensured production reliability through large-scale admission website automation testing using Selenium - Effectively managed system changes, scheduled maintenance, and Agile development projects with JIRA - Created and maintained system documentation, including architecture diagrams and troubleshooting - Led server installations, virtualized private cloud(vSphere), configured networks, managed RHEL, Windows servers with Docker - Using Ansible to reduce manual efforts by 70%, automated infrastructure provisioning and configuration management

- Supported migration of on-premises systems to Microsoft Azure - Administered Office 365, managing user accounts, groups, and licenses - Maintained asset inventory and coordinated with vendors for procurement and support - Trained end-users on MS Teams functionalities, enhancing productivity and adoption rates by 20% - Administered SharePoint Online environment, including document libraries and user permissions - Provided L1 and L2 support for Windows, Office applications, and peripherals

- Installed, configured, troubleshot and supported EC2, S3, RDS, ELB, and EBS - Monitored CloudWatch alarm in a 24x7 on-call rotation and ensured SLA requirements are met